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Program Supervisor of Direct Support Services (Adult Residential Services-ODP)

QUICK CARE HOMES

Erie, PA

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JOB DETAILS
JOB TYPE
Full-time
SKILLS
Calendar Management, Case Management, Communication Skills, Customer Support/Service, Disciplinary Action, Federal Laws and Regulations, Human Resources Management, Internet Service Providers, Medications, Menu Development, On Call, POP (Post Office Protocol), Problem Solving Skills, Project/Program Management, Quality Assurance, Regulations, Schedule Development, State Laws and Regulations, Time Management
LOCATION
Erie, PA
POSTED
30+ days ago
Program Supervisor 
 
  • Effective communication with current Program Director/Program Specialist, HR Manager and all Managing parties on regulatory duties of the position. As all Owners and directors.
  • to assures completion of consumer appointments in compliance
  • Responsible for supervising and overseeing of all HOUSE MANAGERS
  • and DSP.
  • Receiving and Reviewing all Weekly checklist from HOUSE MANAGERS
  • Responsible for onsite monitoring’s of individual homes for cleanliness, ETC (unannounced POP UPS)
  • Responsible for making sure all staff are in compliance with individual goals/ and information in the ISP are being followed and adhered to base on the Chapter 6400 Regulations
  • Monitoring staff for effectiveness and professionalism
  • Works with Program Specialist and HOUSE MANAGERS
  • to the Chapter 6400 Regulations which includes the following:  
(Medical (as needed), Physical (prior to admission then annually) Dental (upon admission then semi -annually), Vision (upon admission then annually) and Psych (every 3 months), consumer immunization record (upon entry and as necessary) and updates all consumers records in the provided system
  • Relay info to HOUSE MANAGERS and Direct care staff as needed.
  • Communicates with consumer’s family on a monthly basis to give updates, etc.
  • Work closely with Program Director and other management to schedule meetings and trainings for direct care staff for shifts and problems solve issues that arise.
  • Consistently organize Staff and consumer issues. I.e., time off requests, questions, changes in schedule   and/or availability, concerns. (Only as emergency backup if necessary)
  • Utilize management system to monitor staff for on-time daily medication administrations in the EXTENDED REACH system and enters missed dosages in EIM as a reportable incident
  • Effectively and accurately communicate with Direct care staff, HOUSE MANAGERS
  • , clients/families, case managers, and office staff, managers and directors
  • Assume responsibilities when a HOUSE MANAGERS
  • member is absent for a period of time.
  • Attends ISP review meetings as necessary
  • Assures completion of task designated to HOUSE MANAGERS
  • on a monthly basis and issues disciplinary action as necessary.
  • Ensure all state and federal rules and regulations are strictly adhered to
  • On-call responsibilities as secondary backup to house leads
  • Mandated reporting and compliance with policy and Procedures of the Chapter 6400 regulations
  • Ensures and check to MARs are accurate and completed at the end of each month
  • Other projects/duties as assigned by administration
  • Responsible for maintaining the goals and reflecting the progress, regression in monthly and quarterlies]
  • Keeps track of consumers attendance of day programs/ employment
  • Creates Monthly Meal Menus
  • Frequently, visits the homes to get to know clients they serve
  • Attends all scheduled trainings
  • Participates in all agency Licensure Inspections including QA & I
  • Creates monthly activity schedules for Individuals

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