Program Supervisor - Intellectual Developmental Disabilities

Tropical Texas Behavioral Health

Harlingen, TX

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JOB DETAILS

SKILLS

Budgeting, Customer Relations, Customer Support/Service, Developmental Disabilities, Documentation Standards, English Language, Multilingual, Policy Implementation, Problem Solving Skills, Procedure Implementation, Project/Program Management, QoS (Quality of Service), Regulatory Compliance, Set Goals, Spanish Language, Strategic Planning, Team Lead/Manager, Training/Teaching

LOCATION

Harlingen, TX

POSTED

1 day ago

Description

Leads team of program staff to ensure that program services are delivered in a professional and efficient manner in compliance with all applicable requirements. Responsible for provision of high-quality customer service and demonstrates effective issue resolution in staff and client interactions. Provides oversight of workflow in the program as well as planning, assigning and/or supervising the work of others. Demonstrates and promotes professionalism to ensure high quality of service to clients and other identified customers. Develops and implements unit policies and procedures for compliance with documentation standards for quality, completion, and timeliness of submission.

Assists in teaching and directing IDD Program Provider personnel. Works under the supervision of the Service Area Manager with moderate latitude use of initiative and independent judgment.

Requirements

Bachelor's degree in Social, Behavioral, or Human Services plus two (2) years of work experience which may include supervising/directing multiple staff members, preparing budgets, and establishing strategic goal and objectives.

Bilingual (English/Spanish) Preferred.

Program Supervisor - Intellectual Developmental Disabilities

Tropical Texas Behavioral Health

Harlingen, TX

About the Company

Tropical Texas Behavioral Health

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