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Program Supervisor

Acenda Health

Glassboro, New Jersey

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JOB DETAILS
SKILLS
Analysis Skills, Behavioral Health, Case Management, Child Development, Community and Social Services, Contract Management, Crisis Management, Data Collection, Driver's License, English Language, Healthcare, Multilingual, Pediatrics, People Management, Performance Analysis, Plan Meetings, Project/Program Management, Psychiatry and Mental Health, Quality Assurance, Quality Management, Service Delivery, Set Goals, Spanish Language, Team Lead/Manager, Technical Support
LOCATION
Glassboro, New Jersey
POSTED
3 days ago
If you want to make a living by making a difference, join Acenda as an
Program Supervisor
Job Title:Program Supervisor

Sign-on Bonus - $1,000

About Acenda Integrated Health

Acenda Integrated Health provides 100+ behavioral health programs, including mental health services, crisis care, substance use recovery, family therapy, maternal and pediatric support, and residential programs across New Jersey. Our team enjoys competitive benefits, work-life balance, professional development, and team engaging events. Acenda is recognized as a multi-year Top Workplace by USA Today and The Inquirer and a Top Workplace Culture award winner for Work-Life Balance as well as Joint Commission accredited and certified by MHCA and the New Jersey Alliance for Children, Youth, and Families. Join #TeamAcenda and make a lasting impact.

Job Overview

Primarily responsible for providing ongoing, intensive, professional supervision to the direct service staff. Also responsible for functioning as the team leader, conducting team meetings, planning groups and providing daily support and crisis management.

As an integrated health organization Acenda values the use of evidence-based practice or EBP's.

Program Info

The Healthy Families program provides in-home education and supportive services to new and expectant parents. Home visitors work to link parents to existing social service and health care resources, and promote positive parenting and healthy child growth and development. The program typically lasts from pregnancy through the child's 3rd birthday. Services are currently available in English and Spanish.

Key Responsibilities
  • Provide weekly supervision for each staff under their purview, with at least one and a half hours allotted for each session.
    • The supervision should be directed not only toward assuring quality or service provision, but also toward protecting the integrity and respect of the families served.
    • Supervision time should be directed to assist the staff in supporting the families in developing realistic service plans to enhance the families' capacity to become empowered to meet their goals.
    • Discuss why a family may not be making the expected progress and determine effective methods of intervention.
    • Utilize reflective conversations with staff to promote self-care.
    • Establish professional development goals with each staff member.
  • The Supervisor also assists in the selection of staff, participates in the orientation and in-service training, conducts record reviews, assists in or maintains the data collection system, implements a quality assurance plan, directs and provides case management and monitors the performance of the Family Support Specialists.
  • The Supervisor may also act as a liaison with other agencies and monitor contracts as well as the ongoing program development.
  • The Supervisor will engage in continuous quality improvement activities.
  • The Supervisor usually functions as the team leader, conducting team meetings and planning groups and provides daily support and crisis management.
  • The Supervisor collaborates with the Program Manager, funder(s) and technical assistance provider on all levels of program implementation (i.e. staffing, service delivery, data outcomes, and program trends).
  • Performs other related duties as assigned.
Requirements:
  • Master's degree in human services or fields related to working with children and families; or Bachelor's degree with 3 years of relevant experience, or less than a bachelor's degree but with commensurate HFA experience
  • Must have prior professional experience in providing treatment services to families
  • Experience in working with community agencies, including implementing referral processes
  • Ability to relate to families from a strength-based model even in an apparently chaotic family environment; ability to approach families from a family-centered service model.
  • Must have and maintain a valid driver's license with an acceptable driving record
  • Must be able to exercise independent thinking and good judgment under all circumstances.
  • Must be able to analyze work, set goals, develop plans and utilize time effectively and efficiently.
Preferred:
  • Infant mental health endorsement preferred
  • Experience with reflective practice preferred
Additional Information
  • Base rate: Starting salary of $52,000; salary commensurate with experience and/or bilingual skills
  • Bilingual Rate: An additional $3,120 added to

About the Company

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Acenda Health