Program Specialist

Program Specialist

Duties include, but are not limited to:

• Oversees a variety of administrative programs, including the distribution and dissemination of incoming mail, internal controls, records management, publication and forms management.
• Directs administrative support services to ensure that inquires, correspondence, and actions for the area of responsibility are addressed appropriately.
• Reviews and evaluates completed staff actions (memos, reports, studies, fact sheets, information papers) for overall quality of the document, appropriate levels of coordination, consistency, logic, soundness of recommendations, and compliance with policy. Contacts the originating office to make recommend changes, etc. before documents are forwarded to higher levels. Articulates the reasons for changes to Service Chief and senior staff to facilitate timely and accurate revision.
• Advises management officials, supervisors, and employees on the interpretation and application of a variety of human resources policies, practices, and procedures including staffing, classification, employee relations, benefits, and related areas.
• Ensures that performance ratings are submitted in a timely manner in accordance with regulatory guidelines. Performs budget execution functions to ensure that expenditures are consistent with budget formulation plans as the fiscal year progresses.
• Manages the overall supply needs, services, material movement, and real property for the service. Provides administrative planning and oversight for a variety of special and continuing programs as assigned.
• Exercises human resources responsibility by initiating requests for recruitment, interviewing and selecting employees, complying with EEO objectives; planning and assigning work, and maintaining accurate and current position descriptions.
• Communicates information to management for effective evaluation of program operations and milestones. Collects data and analyzes extracts, summarizes, and identifies significant trends and issues. Forecasts and estimates program requirements and prepare programmatic reports, justifications, charts, statistical and narrative data, etc. for Chief, Quality, Safety, Value Service presentations and briefings.
• Provides oversight of the budgeting and financial management for the Service by exercises responsibility for budget formulation, justification, presentation, and executing in collaboration with the Fiscal Department, financial management and financial reporting and provides advice to the Chief, Quality, Safety, Value Service on budgetary and finance issues.
• Coordinates and participates in facility-wide Survey Readiness program. Contributes to the management of Accreditation Manager Program. Assists with the designing of facility custom tracers used to determine facility readiness and creates reports as needed.
• Assists with coordination of quality assurance activities for assigned program(s), which include preparation for quarterly, semi-annual, annual, and/or unannounced audits/surveys.
• Assists and supports the Action Plan Management tracking system for follow-up on all internal and external site surveys. Enters survey results to monitor progress on action plans.
• Plans special projects and creates new reports to ensure adequate monitoring of the quality improvement process. Interprets and analyzes data or other information.

Work Schedule: Monday Through Friday, 8 a.m. to 4:30 p.m.

Telework: Not Available

Virtual: This is not a virtual position.

Position Description/PD#: Program Specialist / PD13188O

Relocation/Recruitment Incentives: Not Authorized

Permanent Change of Station (PCS): Not Authorized

Financial Disclosure Report: Not required