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PROGRAM SPECIALIST - TDM FACILITATOR

State of Arizona

PHOENIX, AZ

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JOB DETAILS
SALARY
SKILLS
Calendar Management, Child Protection/Welfare, Compensation and Benefits, Computer Software, Conflict Resolution, Data Entry, Distributed Control Systems (DCS), Documentation, Driver's License, E Programming Language, Employee Relations, Federal Laws and Regulations, Identify Issues, Mentoring, Microsoft Office, Microsoft Product Family, Multilingual, Onboarding, Parental Controls, Pinnacle, Presentation/Verbal Skills, Provider Contracting, Safety/Work Safety, Service Delivery, Social Work, State Laws and Regulations, TDM (Time Division Multiplexing), Training/Teaching, Willing to Travel
LOCATION
PHOENIX, AZ
POSTED
1 day ago
Job No: 541881

Work Type: Full-time

Location: PHOENIX

Categories: Social Work/Human Services







ARIZONA DEPARTMENT OF CHILD SAFETY The Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully partner with families, caregivers, and the community to strengthen families, ensure safety, and achieve permanency for all Arizona’s children through prevention, services, and support.





PROGRAM SPECIALIST - TEAM DECISION MAKING FACILITATOR





Job Location:







Address: 1925 W. Pinnacle Peak Rd.

Phoenix, AZ 85027







Posting Details:







Salary: $27.8125 hourly/$57,850.000 annually

Grade: 20

Closing Date: 7/2/2026







Job Summary:









Under the general guidance of the Team Decision Making (TDM) Supervisor, the TDM Facilitator engages families in facilitated discussions and decisions regarding the safety, stability, and permanency of a child at critical points in a case.









Job Duties:









Prepares for, coordinates, and facilitates TDM meetings; schedules meetings based on the availability of the family and their supports; ensures fidelity to the TDM model by engaging participants, charting discussion, and documenting decision outcomes to ensure safety, stability, and permanency of a child; completes TDM summary report to distribute to meeting participants and upload into Guardian. Provides education to regional staff, contracted providers, and other community members regarding the TDM program and related policies and procedures; supports the training and mentoring of new facilitators through the on-boarding process; participates in continued training.


Tracks and inputs TDM data; builds relationships with regional staff to understand the strengths and opportunities of the TDM service delivery within local offices; takes and/or communicates needed actions to address opportunities for improvement within the TDM program.


Travels within region, county and state as needed to fulfill job functions.











Knowledge, Skills & Abilities (KSAs):









Knowledge of:

- Federal and state laws/statutes related to child protection

- State and department policies, procedures and standards related to child protection

- SAFE AZ, Protective Factors Framework, and Practice Guidelines

- Family centered practice concepts

- Arizona's Team Decision Making model

- Community resources available to support safety, stability and permanency

- Relevant computer software products such as Microsoft Office


Skill in:

-Engaging others in a group setting

- Written and verbal communication

- Facilitating group discussions and decisions

- Decision making and conflict resolution

- Applying the principles of safety science, and culture of safety

- Problem identification and solutions

- Creative and critical thinking


Ability to:

- Open discussions effectively, clarify the current situation, remain open to all perspectives

- Remain focused on resolutions and close the discussions with clear summaries

- Apply complex practice related circumstances to the SAFE AZ Model

- Create and foster a safe work culture

- Make independent decisions

- Work after hours and on weekends when needed

- Establish and maintain relationships

- Travel Statewide











Selective Preference(s):









The ideal candidate will possess education or training in child welfare or social work, demonstrate knowledge of Arizona’s Team Decision Making (TDM) model, be bilingual, and have the flexibility to travel as required to meet program needs.









Pre-Employment Requirements:









Master's or Bachelor's Degree from an accredited college or university OR

Three (3) years of combined experience in any combination of DCS Specialist Trainee, DCS Specialist, or Investigator Senior roles.


Employees may be required to use their own transportation as well as maintaining valid motor vehicle insurance and current Arizona vehicle registration; however, mileage will be reimbursed


Must be able to secure and maintain clearance from the DCS Central Registry


Must be able to secure and maintain an Arizona Fingerprint Clearance Card





This position requires driving or the use of a vehicle as an essential function of the job to conduct State business, and the following requirements apply: Driver’s License Requirements. (https://publicstorage.dc4.pageuppeople.com/1045/ClientPublicFile/3601803f-02e5-4b70-b325-26c8ef309c1b.pdf)





All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).









Benefits:









As an employee of the Department of Child Safety you will be entitled to a comprehensive benefits package that can become effective as soon as two weeks after starting!


Benefits include:

- Paid sick leave.

- Paid vacation that includes ten (10) holidays per year.

- Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).

- Competitive health and dental insurance plans.

- Life insurance and long-term disability insurance.


We also offer optional employee benefits that include:

- Vision coverage.

- Short-term disability insurance.

- Deferred compensation plans.

- Supplemental life insurance.

- Employee wellness plans.


Bi-Lingual Stipend

In an effort to better serve our communities, DCS offers a Bi-Lingual Stipend to all interested and eligible DCS Employees who successfully complete a language proficiency exam. Qualifying employees will receive a $500 annual stipend paid in equal increments.





Learn more about the Paid Parental Leave program here (https://hr.az.gov/about/resources/family-leave-expansion) . For a complete list of benefits provided by The State of Arizona, please visit our benefits page (https://benefitoptions.az.gov/jobseekers)









Retirement :









Positions in this classification participate in the Arizona State Retirement System (ASRS).


ASRS participation may begin immediately (if you were a previous member) or upon your 27th week of employment (if you have never been an ASRS member previously).












Contact Us:









Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-255-3141 or by email at ADA@AZDCS.GOV. Requests should be made as early as possible to allow time to arrange the accommodation. Should you have any further questions regarding the interview process you can reach out to a member of our recruitment team at 602-255-2903 or by email at recruiting@azdcs.gov. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.



About the Company

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State of Arizona