Sparks Group has partnered with a leading healthcare and technology organization to hire a Program Specialist to support Provider Network Operations. This role plays a pivotal part in maintaining the accuracy and integrity of the organization’s portfolio and ensuring program success.
The Program Specialist will support operational functions tied to provider participation and withdrawal processes. The ideal candidate is detail-oriented, collaborative, and solution-driven, with strong communication, analytical, and organizational skills. This role requires working across multiple stakeholders and functional teams to ensure data integrity, process consistency, and program execution.
Key Responsibilities:
Facilitate the provider withdrawal process from start to finish, ensuring timely and accurate updates across all systems.
Coordinate with cross-functional partners (Field Operations, Rostering, Contract Operations, Legal, Integrations, and others) to ensure withdrawal activities are executed seamlessly.
Maintain accurate contract participation records and validate provider data across internal systems.
Identify, review, and remediate errors or discrepancies in records, coordinating solutions with the appropriate teams.
Compile and deliver reports on withdrawal status and related activities for leadership and stakeholders.
Provide broader operational support across Provider Networks Programs tied to maintaining portfolio data integrity.
Recommend enhancements to policies, procedures, and workflows to improve efficiency and quality.
Assist in developing operational goals, standards, and performance objectives for programs and projects.
Represent the team in internal and external meetings, presenting updates, insights, and recommendations.
Minimum Qualifications:
Bachelor’s degree or equivalent years of professional experience.
Hands-on experience with Salesforce, Monday.com, Jira, and Tableau.
Strong Excel/Google Sheets skills (e.g., VLOOKUP, Pivot Tables, IF statements).
Proficiency with Google Suite tools.
Preferred Skills and Attributes:
Excellent written and verbal communication abilities.
Strong organizational and time-management skills with the ability to manage competing priorities.
Analytical mindset with problem-solving capabilities.
Systematic, detail-oriented, and solutions-driven.
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This job is Fully Remote.
Pay Range: Hourly $29.00 to $31.00
We offer several comprehensive benefits package including health and life insurance, paid and unpaid time off, and retirement and savings plans to qualifying employees.
Download the Sparks Group mobile app from Apple App Store or Google Play.
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Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.
Bringing the Best People and the Best Companies Together Since 1970.
Sparks Group (formerly SPARKS, Sparks IT Solutions, and Sparks Personnel) is the Washington DC Area's leading temporary staffing and full-time recruiting services provider. Whether you are seeking your next opportunity or looking to add talent, Sparks Group is the ideal partner for you! Each of our four divisions (Sparks Office, Sparks Accounting & Finance, Sparks IT, and Sparks Creative) specializes in placing professionals in temporary/contract, temporary-to-full-time, and full-time roles across a diverse array of staffing categories, positions and levels including: office/administrative, customer service, human resources and talent acquisition, legal support, government and cleared personnel, mortgage/banking, accounting and finance, contracts and procurement, information technology and creative/marketing.
Sparks Group brings over four decades of experience placing professionals in challenging and rewarding positions at many of the area’s most prestigious organizations. Our primary focus is presenting opportunities that match each candidate’s skill-sets, experience levels, career objectives, and growth needs. Sparks Group has regularly ranked as one of the top US staffing and recruiting firms having been named to Inavero’s Best of Staffing Lists® for Client and Employee Satisfaction (2012-2017). Additionally, Sparks Group is proud to have been recently selected for other awards Staffing Industry Analysts’ 2017 Best Staffing Firms to Work For, Washington Business Journal Best Places to Work (2017), the Washington Post’s Top Workplaces® List (2017, 2014), Forbes® Best Professional Recruiting Firms (2017), and the National Capital Business Ethics Award.