Program Operations Task Lead

CALIBRE Systems, Inc., is an employee-owned, mission-focused solutions and digital transformation company. We are looking for a highly motivated Program Operations Task Lead to join our dynamic team supporting a federal client. This position directs specific Program Operations functional areas, leading subtask teams and ensuring successful execution, delivery, and quality of assigned operational components.

Responsibilitiesinclude, but are not limited to:

·       Manage Program Operations subtasks, including scope, schedule, staffing, and risk.

·       Assemble and manage teams responsible for:

o   DUA tracking and review workflows

o   Training, webinars, and conferences

o   Website and repository updates

o   Stakeholder engagement and retention

o   Technical assistance delivery

·       Oversee production of Program Operations deliverables, including:

o   Stakeholder Engagement and Retention Plans

o   Marketing and Dissemination Plans

o   Technical Assistance Reports

o   User Satisfaction Reports

·       Manage production of communications, reports, and technical assistance materials.

·       Own and lead functional areas such as stakeholder engagement, training, or technical assistance.

·       Maintain clear coordination with the Program Manager.

·       Ensure timely preparation, review, and clearance of federal deliverables, including PRA packages when required.

·       Coordinate development and maintenance of:

o   Public-facing program website content

o   Dashboards tracking program participation, usage, and trends

o   Self-service technical assistance tools and knowledge resources

·       Maintain consistent, professional communication with NIH staff, COR, and external partners.

Required Skills

• Ability to lead and manage program operations subtasks and teams
• Strong organizational and communication skills
• Ability to oversee stakeholder engagement, data governance, and program dissemination activities
• Ability to coordinate technical assistance and program support functions
• Strong written and verbal communication skills

Preferred Skills

• Familiarity with SaaS workflow tools
• Experience coordinating training sessions, webinars, or outreach events
• Background in technical writing or quality assurance (QA)

required Experience

• Bachelor’s degree in Public Health, Sociology, Business, or related field
• 5+ years of technical experience supporting program operations or related activities
• 2+ years of experience serving as a Task Lead on efforts of comparable size and complexity
• Experience leading federal program support teams
• Relevant professional certifications commensurate with program operations duties (e.g., PMI, PMP, CMMI)

Preferred Experience

• Experience supporting training programs, stakeholder engagement, or outreach initiatives
• Experience working in structured program environments supporting federal clients
• Experience supporting technical assistance delivery or program communications