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Program Manager

Dhaka Technologies Limited Company

Washington, DC

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JOB DETAILS
SKILLS
Agile Programming Methodologies, Atlassian JIRA, Backlog Prioritization, Business Processes, Business Transformation, Calendar Management, Certified ScrumMaster, Change Management, Coaching, Communication Skills, Computer Science, Continuous Improvement, Cross-Functional, Customer Relations, Customer Support/Service, Decision Support, Delivery Driving, Documentation Plan, Finance, Government, Information Technology Software, Leadership, Metrics, Microsoft Office, Microsoft Project, Microsoft Visio, People Management, Platform as a Service (PaaS), Presentation/Verbal Skills, Problem Solving Skills, Product Lifecycle, Project Lifecycle, Project Management Certification, Project Management Professional (PMP), Project Planning, Project Schedule, Project/Program Coordination, Project/Program Management, Relationship Management, Reporting Dashboards, Reporting Skills, Risk Management, Software Development Lifecycle (SDLC), Software Testing, Software as a Service (SaaS), Status Reports, Support Documentation, Team Lead/Manager, Team Player, Technical Leadership, Test Plan/Schedule, Thought Leadership, Time Management, Vendor/Supplier Management, Waterfall Model of Software Development, Writing Skills
LOCATION
Washington, DC
POSTED
4 days ago

Program Manager 

Vacancy: 1

Work Arrangement: Hybrid (3 days per week onsite)

Candidate Location Requirement: Local DMV candidates only

Location: Washington, DC 20024

Employment Type: Contract

Engagement Type: W2 or 1099 only; no C2C

NDA Requirement: Selected candidate must be willing to sign an NDA

 

Position Overview

Dhaka Technologies Limited is seeking a highly experienced Program Manager – Master to lead the successful delivery of large and complex programs and projects for one of its clients.

The selected candidate will manage programs through all phases of the Project Management Lifecycle, including initiation, planning, iterative development, continuous testing, execution, monitoring, control, and closeout. This role will serve as the primary technical point of contact for the customer and will coordinate across multiple workstreams, including infrastructure, applications, quality assurance, change management, and customer service support.

This position requires a senior program leader with strong experience managing concurrent initiatives, leading multi-year implementations, supporting Agile delivery, managing stakeholders and vendors, and communicating effectively with business, technical, and executive audiences.

Key Responsibilities

  • Lead the successful delivery of large, complex programs and projects across the full project lifecycle.
  • Manage project initiation, planning, iterative development, testing, execution, monitoring, control, and closeout activities.
  • Serve as the primary technical point of contact for customer stakeholders.
  • Manage relationships with stakeholders, managers, project teams, software vendors, service providers, and key implementation partners.
  • Provide thought leadership and delivery expertise for software, hardware, infrastructure, IT application, business process, and system implementation initiatives.
  • Manage daily project implementation activities, including defining deliverables, tracking schedules, managing backlogs, and monitoring sprint progress.
  • Lead teams through all phases of the System Development Life Cycle using appropriate Waterfall, Agile, or hybrid delivery methodologies.
  • Create and maintain project plans, resource plans, program metrics, communication plans, schedules, backlogs, and delivery analytics.
  • Align project objectives with stakeholder goals, business priorities, and program outcomes.
  • Identify project dependencies, resource dependencies, risks, issues, decisions, and required actions.
  • Collaborate with team members to ensure project schedules, milestones, and deliverables remain on track.
  • Communicate project status, risks, issues, actions, decisions, and schedule updates across the customer project portfolio.
  • Develop executive-level communications, steering committee materials, status reports, dashboards, and decision-support documentation.
  • Assist with internal communications, resource coordination, and project team alignment as needed.
  • Direct, motivate, and collaborate with project team members to ensure clear communication, timely task completion, and strong delivery performance.
  • Provide guidance, direction, coaching, and feedback to less-experienced staff and project contributors.
  • Foster a collaborative team environment built on trust, accountability, diverse perspectives, innovation, and continuous improvement.
  • Perform other related duties as assigned.

Requirements

Required Qualifications

  • Bachelor’s degree in Computer Science, Business, Finance, or another related field.
  • PMP, PMI Agile Certified Practitioner, ScrumMaster, or another recognized Agile/project management certification is required.
  • 12+ years of experience managing and implementing concurrent initiatives of varying size and complexity.
  • Minimum of four individual multi-year project implementation experiences.
  • Proven success leading initiatives within an Agile methodology environment.
  • Strong experience managing large and complex IT, software, hardware, infrastructure, application, or business transformation programs.
  • Demonstrated experience leading programs across multiple workstreams, including infrastructure, applications, QA, change management, and customer support.
  • Strong understanding of the System Development Life Cycle and experience applying Waterfall, Agile, and hybrid project delivery methods.
  • Demonstrated success as a team leader, including motivating teams, building trust, encouraging diverse viewpoints, and driving delivery performance.
  • Experience managing stakeholders, managers, technical teams, vendors, service providers, and executive sponsors.
  • Strong experience creating and maintaining project plans, resource plans, communication plans, program metrics, schedules, backlogs, and delivery reports.
  • Ability to identify, track, and manage risks, issues, actions, decisions, resource dependencies, and project dependencies.
  • Strong written and verbal communication skills, including the ability to prepare executive steering committee communications.
  • Strong leadership, facilitation, organization, decision-making, and problem-solving skills.
  • Proficiency with Microsoft Office Suite, Microsoft Project, Microsoft Visio, Atlassian Jira, and Confluence.
  • Ability to work in a hybrid environment and support onsite collaboration as required.
  • Must be a local DMV candidate.

Preferred Qualifications

  • Experience working in a formal PMO or enterprise program delivery environment.
  • Experience managing SaaS, PaaS, on-premise infrastructure, application modernization, or enterprise system implementation projects.
  • Experience supporting government, public-sector, or highly regulated technology programs.
  • Experience managing project portfolios, executive reporting, and cross-functional delivery governance.
  • Experience supporting organizational change management, customer service support, implementation readiness, and operational transition activities.

Required Competencies

  • Senior-level program and project management discipline.
  • Strong stakeholder and vendor management capability.
  • Ability to manage multiple concurrent initiatives with competing priorities.
  • Strong Agile delivery and sprint management experience.
  • Strong executive communication and steering committee reporting skills.
  • Ability to lead teams, drive accountability, and resolve delivery challenges.
  • Strong documentation, planning, scheduling, and reporting discipline.
  • Ability to work across technical and business teams in a complex delivery environment.
  • Strong judgment, professionalism, and confidentiality.

Ideal Candidate Profile

The ideal candidate is a senior program manager with deep experience leading complex, multi-year IT implementations and concurrent project initiatives. This individual should be able to manage executive expectations, coordinate technical and business teams, lead Agile delivery, manage vendors, maintain project discipline, and ensure successful outcomes across scope, schedule, quality, communication, and stakeholder satisfaction.

This role is best suited for a highly experienced delivery leader who can operate confidently in a complex enterprise environment and serve as a trusted point of contact for both technical teams and customer leadership.

How to Apply

Interested candidates who meet the qualifications should send their resume to:

talent@dhaketech.us


 



About the Company

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Dhaka Technologies Limited Company

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