Program Manager

Program Manager

Location: Somerville, MA

Onsite Flexibility: Hybrid

Job Details

• Position Type: Direct Hire
• Pay / Salary: $190,000 $220,000 / Year (USD)
• Incentive Eligibility: Eligible to participate in the DBG Incentive Plan at 20% of base salary (with full plan eligibility starting in FY27)
• Sign-On Bonus: A sign-on bonus of 3% 7% of base salary may be considered for the right candidate and can be utilized to fund self-relocation
• Shift / Schedule: Regular business hours, Monday Friday
• On-Site Requirements: The candidate must be physically available on-site for all Quarterly Business Reviews (QBRs), planned management meetings, and critical branch audits or system optimization events; minimum 1x per month at the Somerville, MA location
• Geographic Flexibility: Regional candidates (e.g., commuting from Connecticut or New Jersey) who can seamlessly fulfill all on-site and on-call audit obligations are welcome to apply
• Target Start Date: Ideally August or September (allowing up to a 6-week post-offer transition window for relocation if necessary)
• Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Job Summary

Are you a strategic leader passionate about pharmacy operations and complex compliance environments? This organization is seeking a Program Director to lead the Enterprise 340B Program. In this highly visible role, you will oversee 9 entities within a large health system, owning the operational, compliance, and financial health of the 340B program. You will lead a dynamic, evolving team of 15 employees, driving the strategy, optimization, and continuous improvement of pharmacy business services.

Key Responsibilities

Leadership & Strategy

• Operational Oversight: Manage day-to-day operations for 340B clinic-administered medications, split-billing software, and pharmacy fulfillments across the enterprise
• Team Management: Direct a 15-person team, including hiring, onboarding, mentorship, and performance evaluation
• Strategic Planning: Collaborate with pharmacy leadership to develop and execute business plans that leverage 340B savings to expand care for underserved populations
• Financial Stewardship: Prepare budgets, manage drug spend analysis, forecast financial impacts, and monitor program savings

Compliance & Audit Governance

• Regulatory Expert: Serve as the institutional authority on HRSA/OPA guidelines, Medicaid regulations, and federal compliance
• Audit Readiness: Lead internal and external audits, serve as the primary audit coordinator, and manage remediation efforts to ensure 100% compliance
• Program Integrity: Oversee annual HRSA recertification, maintain database accuracy, and ensure all child sites meet registration requirements

Operational Excellence & Innovation

• System Optimization: Champion the implementation of automation tools (RPA) and software to increase efficiency and compliance
• Contract Management: Evaluate and manage relationships with contracted pharmacies, including data setup, billing services, and contract language
• Process Improvement: Monitor points of service for new 340B opportunities and drive continuous improvement initiatives to eliminate operational barriers

Stakeholder Partnership

• Education & Training: Develop competency materials and conduct ongoing training to keep all staff aligned with program standards
• Communication: Act as the primary liaison for 340B inquiries, presenting key metrics and performance reports to senior administrative and pharmacy leadership
• Collaboration: Build strong relationships with internal leadership, external vendors, and peer 340B institutions

Required Skills

• Exceptional communication and presentation skills
• High-level analytical and problem-solving abilities
• Expertise in managing complex, multi-site programs

Education Requirements

• Bachelor's degree in Pharmacy required
• Master's degree or PharmD strongly preferred
• Clinical license (MA state license highly preferred)
• PharmD or clinical pharmacy license strictly required per candidate profile

Required Experience

• 8 10 years of healthcare experience, with a proven track record in pharmacy operations or 340B program management
• Large-scale 340B operations experience is highly preferred; a minimum of 6 7 years may be considered for exceptionally strong PharmD candidates coming from complex hospital infrastructures
• Experience aligning disparate policies and standardizing compliance and audit procedures across multiple major hospital branches (enterprise scale with 9+ distinct entities)
• Experience at local/regional systems that have undergone major multi-hospital integrations is highly desirable

Benefits

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

Important Notes

• Candidates whose sole experience is managing a single clinic or a retail-focused 340B setup will not be a fit for this scale of operations
• The candidate must have the flexibility to travel on-site on short notice for complex, multi-day government audits or when a specific branch hospital requires immediate, hands-on optimization
• If relocating, the candidate must be able to move and start within 6 weeks of accepting an offer; highly preferred candidates will have established ties to the New England area
• Interview Process: Round 1 Video Interview (45 minutes) with the Executive Director and current Director; Round 2 Video Interview (45 minutes) with the SVP, Diversified Business Strategy Development & Pharmacy
• The retiring Director is intentionally staying on board to facilitate a warm handover and will personally onboard and shadow the new hire to ensure a smooth transition
• The new hire will be heavily supported by a dedicated 340B Program Analyst who manages core project management duties and serves as a vital operational point of contact

About GTT

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

Job Number: 26-10564

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