Program Manager - Route Planning

Brink's Incorporated

Coppell, TX

JOB DETAILS
SKILLS
Analysis Skills, Calendar Management, Continuous Improvement, Cost Control, Customer Relations, Customer Support/Service, Employee Relations, Logistics, Performance Metrics, Problem Solving Skills, Process Improvement, Project/Program Management, Quality Management, Reporting Dashboards, Routing Protocols, Supply Chain, Supply Chain Management, Supply Chain Management Software, Transportation Planning, Transportation Routing
LOCATION
Coppell, TX
POSTED
27 days ago

The Program Manager, Route Planner is responsible for planning up to 1500 routes a week. The routes are optimized paths for Brink's messengers to deliver cash and/or other valuables to customers around the country based on their specific service contracts. This role will report to the Planning & Scheduling Leader - it is based in Coppell, TX. The Program Manager, Route Planner will be responsible for driving continuous route optimization for Brink's branches of operation around the country. The Program Manager, Route Planner will own end-to-end relationships with branches, customers, and internal leaders across their region. They will work with schedulers and IT teams to develop and continuously improve the route optimization process.

Key Responsibilities:

  • Support the core team in identifying route optimization protocols and other issues to be addressed
  • Drive continuous improvement in regional optimization through deep end-to-end understanding of regions serviced
  • Define KPIs and design dashboards to track them throughout the project
  • Help fix inaccurate customer information (e.g., service windows, location)
  • Set up the processes to update the route planning dashboards on a weekly basis
  • Ensure route efficiency through appropriate interaction with market employees and route analysis
  • Leverage systems, equipment and process redesign to drive continuous improvement in cost, quality and efficiency
  • Maintain and provide quality customer service
  • Maintain positive Employee Relations and work environment, while creating a cooperative team atmosphere of employee engagement
  • Maintain the highest level of integrity, dignity and standards both on an internal and external basis; maintain high ethical standards and protect the Brink's reputation by delivering high quality, reliable programs and services which meet customer expectations

Minimum Qualifications:

  • Bachelor's Degree in supply chain management, engineering, or minimum of 2 years experience in supply-chain or transportation planning
  • Experience with analyzing route planning outputs and information
  • 5+ years' experience in supply chain planning software
  • Experience with customer issue resolution
  • Knowledge of route analysis and logistics
  • Knowledge in supply chain analytics
  • Masters Degree or equivalent level of experience in supply-chain planning

About the Company

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Brink's Incorporated

Your future is here today.

At Brink's, we provide a supportive and challenging work environment, diverse job opportunities and the chance to make a difference. We invest in you, develop your talents and help you maximize your potential. If you're ready to play a vital role in a growing, Fortune 1000® company recognized for service excellence, you've come to the right place.

Who We Are

As a world leading provider of secure transportation and cash management services, Brink's has been transporting cash and valuables since 1859. We are a full-service provider of secure logistics solutions utilizing our advanced technology, equipment and communications systems to provide end-to-end cash management.

Brink's, Incorporated specializes in worldwide security transportation and cash logistics as one of two core businesses of The Brink's Company (NYSE: BCO), a global leader in security services. Brink's U.S., a division of Brink's, Incorporated, is the largest provider of armored transportation services in the United States, encompassing 9,361 U.S. Employees, 150 vaults, 250 branches and 2,333 armored vehicles.

Brink's Company Culture

At Brink's, teamwork is not just a concept; it's our way of doing business. We rely on each other to achieve our common goals and together, we celebrate our accomplishments. We're united in our efforts to advance Brink's market leadership and to cultivate the values for which Brink's is known.

Why Brink's?

We're different.

The Brink's difference is simple. At Brink's we constantly invest in new technologies and industry alliances that redefine the way we do business. Brink's continually develops stringent performance measures to promote constant improvement and unwavering commitment to excellence. Our integrity is second to none.

Our People

At Brink's, we believe our people are the difference. As a leading service organization, we demand a lot from our employees - integrity, dedication, and an unwavering commitment to service excellence.

In return, we're committed to recognizing and rewarding outstanding performance, and to fostering the success for our employees and our organization through career advancement opportunities, life-long learning programs, and a diverse culture worldwide.

Our Commitment to Diversity

Brink's fosters and sustains a culture in which employees feel welcomed and valued for their individual differences. We are committed to attracting and retaining a workforce representative of our audiences, and we nurture a culture of inclusiveness through our vision, our business strategies, our corporate behavior and our relationships with customers, suppliers, employees, shareholders and our communities.

Our Heritage

Brink's has grown from its humble beginnings in 1859 as a cartage business on the streets of Chicago to one of the world's leading companies. We leverage our resources and industry advances to maintain our status as a pioneer of innovation. Brink's provides secure logistics solutions to banks, retailers and other commercial enterprises through our network and advanced technologies.

Our Benefits

Brink's is committed to providing a compensation package that includes base compensation, variable compensation and benefits. We are proud of our comprehensive compensation program and review it regularly to ensure it reflects the diverse and changing needs of our employees. Designed to help employees make the most of their experience with Brink's, we offer a progressive benefits program.

Our Success

Our progressive culture and dedicated and determined team lead to our continuous success as a worldwide secure logistics and cash management organization. Learn more about employment opportunities at Brink's by visiting brinksinc.com/careers. Brink's is an Affirmative Action and Equal Opportunity Employer M/F/D/V.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Transportation and Warehousing
FOUNDED
1859
WEBSITE
https://www.brinks.com/en/