Program Manager, Regulatory Compliance, WWGS - Facility Operations Support

Amazon"s Worldwide Grocery Stores (WWGS), Growth & Development team is searching for a Program Manager, Regulatory Compliance to join our Facility Operations Support team.

In this role, you will manage cross-functional programs to ensure organizational compliance with applicable regulations, standards, and internal policies. The PM will coordinate compliance initiatives across multiple teams and business units.

Key job responsibilities

Program Management:

• Manage 3-5 concurrent compliance programs from initiation through completion.
• Develop project plans with defined milestones, dependencies, and resource requirements.
• Track program status using quantitative metrics and report progress to stakeholders.
• Identify and document program risks; implement mitigation strategies.
• Coordinate activities across engineering, legal, operations, and business teams.

Regulatory Compliance:

• Monitor regulatory changes in assigned domains (e.g., data privacy, product safety, industry-specific regulations).
• Translate regulatory requirements into actionable technical and operational requirements.
• Conduct gap analyses between current state and regulatory requirements.
• Document compliance processes, controls, and evidence collection methods.
• Coordinate internal and external audits; track remediation of findings.

Stakeholder Management:

• Facilitate working sessions with technical teams, legal counsel, and business owners.
• Communicate program status, blockers, and decisions to director-level stakeholders.
• Collect and synthesize input from subject matter experts across the organization.
• Manage relationships with external auditors and regulatory bodies.

Process Improvement:

• Identify inefficiencies in compliance workflows and implement improvements.
• Create and maintain standard operating procedures for compliance activities.
• Develop templates, tools, and frameworks to scale compliance operations.
• Establish metrics to measure compliance program effectiveness.

About the team

The Facilities Operations Team works to balance two priorities. First, we provide team members and customers with best-in-class support, maximizing equipment uptime, ensuring stores are safe and clean, and maintaining consistently high customer experience across all locations as it relates to day-to-day repair & maintenance work order activity. We also ensure our facilities maintain regulatory compliance related to our building systems, hazardous materials, energy usage, permits and permits/licensing related to these systems. Second, we need to deliver this level of service while minimizing cost and maintaining compliance. These priorities form the foundation of our mission.