Program Manager, Product Planning at CARNIVAL CRUISE LINE
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Carnival Cruise Line
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Program Manager, Product Planning
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Job ID 12818 Date posted 04/09/2026 City Miami State FL Country United States Job Type Full Time
This role is responsible for facilitating the planning and execution of cross-functional projects, programs and initiatives. This will include ad hoc research, benchmarking and analysis as well as creating and maintaining tools to support planning, decision making, and resource allocation.
Essential Functions:
Facilitate planning and execution of cross-functional projects, programs, and initiatives. Drive alignment between teams of diverse stakeholders while ensuring clear understanding of accountability, responsibility and deadlines for all workstreams. Follow up with stakeholders as needed to identify and alleviate bottlenecks. Mange timelines and deliverable schedules.
Ad hoc research, benchmarking, and analysis as required for any project or initiative. Synthesize various information and data to develop strategic recommendations.
Create and maintain tools independently in a digital platform for the purposes of managing large, complex processes in a fast-paced environment encompassing, planning, responsibility assignment, timelines, budgets, approvals, commitment and milestone tracking.
Provide weekly / monthly status reports and dashboards. Develop from scratch and regularly update as needed. Provide regular updates to stakeholders and senior levels of executive leadership on Brand Experience and Product Development workstreams
Partner with Shipboard Operations Analytics to analyze qualitative and quantitative data from Carnival databases and other sources to generate useful metrics as needed
Create and maintain a system and process for identifying, prioritizing, tracking and evaluating innovative concepts from various sources including shipboard and shoreside team members, market research and consumer insights.
Build and maintain shared workspaces and team sites to foster efficient collaboration
Knowledge, Skills & Abilities:
Scope: This role oversees cross‑functional projects and initiatives, guiding planning, execution, and stakeholder alignment. It manages tools, timelines, budgets, and systems that support decision‑making and collaboration across multiple workstreams.
Problem solving: The role conducts research, benchmarking, and data analysis to generate insights and strategic recommendations. It proactively identifies issues such as bottlenecks and creates custom tools and processes to manage complex, fast‑paced project environments.
Impact: By driving clarity, coordination, and timely execution, this role improves project efficiency and decision‑making across stakeholders and leadership. Its reporting, analysis, and innovation‑tracking systems directly inform executive strategy and enhance the organization's ability to deliver high‑quality initiatives.
Leadership: This role leads alignment across diverse teams, ensuring accountability, communication, and timely delivery of workstreams. It establishes collaborative systems, provides structured updates to leadership, and builds scalable processes that strengthen organizational effectiveness.
Qualifications:
Minimum Education: Bachelor's Degree/ Master's Degree a Plus
Discipline/Major: Business Management, Operations Management, Industrial Engineering, Finance, IT, Consulting, or related fields
5 + years of experience program management, project management, product development or operations having to manage multiple large projects through a digital platform
Critical Professional Related Technical/Computer Skills: MS Project or equivalent
Proficiency in Microsoft Office, advanced in Excel, Project, Visio and PowerPoint.
Strong analytical, verbal, written and presentation skills. Ability to interpret data, formulate business questions and make recommendations.
Understanding of the complete ecosystem that makes up a guest experience including the operational requirements needed to support it
Ability to build strong relationships and solicit cooperation from individuals in a variety of roles making up a cross-functional team needed to take a project from vision to reality.
General understanding of how to read architectural drawings, material specifications and/or take measurements on drawings using programs on AutoCAD or PDF based programs such as BlueBeam Revu
Must take initiative, demonstrate ownership, work with minimum supervision, multi-task and balance numerous evolving priorities; strong organizational skills and agility are critical
Travel: Less than 25% with shipboard travel likely
Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential.
Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time.
This position is classified as "in-office." As an in-office role, it requires employees to work from a designated Carnival office in South Florida Monday through Thursday each week. Employees may work from their homes on Fridays. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area.
Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.
At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival's discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including:
Health Benefits:
Cost-effective medical, dental and vision plans
Employee Assistance Program and other mental health resources
Additional programs include company paid term life insurance and disability coverage
Financial Benefits:
401(k) plan that includes a company match
Employee Stock Purchase plan
Paid Time Off
Holidays - All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee's discretion.
Vacation Time - All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.
Sick Time - All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.
Other Benefits
Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
Personal and professional learning and development resources including tuition reimbursement
On-site Fitness center at our Miami campus
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About Us
At Carnival Cruise Line, our mission is to consistently deliver safe, fun, and memorable vacations at a great value. As the world's most popular cruise line, we offer a variety of unique experiences across our fleet, ensuring that every voyage is filled with excitement and discovery. From world-class entertainment and dining to exploring stunning destinations, we create lasting memories for our guests while maintaining a dedication to the places we visit and the lives we touch.
Join us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a global community that makes a difference.
In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.
Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law.
https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf
https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf
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