Program Manager - Operations, Travel & Training Coordination

Program Manager - Operations, Travel & Training Coordination

About Forged Fiber

At Forged Fiber, our mission is bold but simple: deliver fast, reliable, future-proof connectivity that builds the foundation for everything online. As we execute, we believe the right way to do something is the only way. This foundation guides how the company builds, operates, and maintains a state-of-the-art open-access fiber network platform that empowers millions.

Forged Fiber is about more than building a network. It is about people. Every role matters. Every contribution counts. Together, employees create impact through teamwork, trust, and a shared commitment to excellence.

The Role 

The Program Manager will serve as a central coordination and execution lead for large-scale travel planning, training coordination, and multi-group operational logistics. This role requires a highly organized, detail-oriented professional with strong Microsoft ecosystem expertise who can manage multiple workstreams, align large groups, and ensure disciplined execution across planning, scheduling, communications, and reporting.

This role is ideal for someone who thrives in complexity, excels at coordination over direct authority, and can keep large groups focused, prepared, and on schedule.

Work Location: US, Hybrid / Remote

The Main Responsibilities

Program & Coordination Management

• Own and coordinate end-to-end planning for large group travel, training events, and operational sessions (including multi-location and multi-team coordination).
• Develop and maintain integrated schedules, trackers, run-of-show documents, and contingency plans.
• Coordinate across stakeholders (operations, HR, training leads, vendors, leadership) to ensure alignment and readiness.
• Track dependencies, risks, and issues; proactively escalate and resolve blockers.

Travel & Logistics Planning

• Plan and coordinate travel for large cohorts including flights, lodging, ground transportation, and travel calendars.
• Ensure compliance with company travel policies and cost controls.
• Act as a single coordination point for itinerary changes, exceptions, and issue resolution during travel windows.

Training & Event Coordination

• Support training program logistics, including session scheduling, attendee registration, materials preparation, and onsite/virtual readiness.
• Coordinate instructors, facilitators, rooms, technology, and attendance tracking.
• Ensure training communications are clear, timely, and actionable for large audiences.

Microsoft Systems & Tools

• Leverage Microsoft Office and M365 tools to manage and automate coordination work:
• • Excel for rosters, trackers, budgets, and attendance
  • Outlook for large-scale scheduling and calendar management
  • Teams for communications, files, and collaboration
  • SharePoint / OneDrive for document and version control
  • PowerPoint for leadership-ready readouts and executive summaries
• Maintain clean, audit-ready documentation and shared artifacts.

Reporting & Communication

• Produce clear status reports, dashboards, and executive summaries for leadership.
• Maintain consistent communication cadences with stakeholders and participants.
• Document lessons learned and continuously improve coordination processes.

What We Look For in a Candidate

Forged Fiber’s culture is built on honesty, respect, trust, transparency, and a growth mindset. We strive to treat people as they want to be treated, and to operate with consistency, integrity, customer obsession, and courage. We’re looking for top tier talent to join Forged Fiber that can help us bring this mindset to our everyday work and deliver meaningful results.

Main Requirements

• 5+ years’ experience in Program Management, Operations Coordination, or Project Management
• Demonstrated experience coordinating large groups, events, training sessions, or travel logistics
• Advanced proficiency with Microsoft Excel, Outlook, Teams, PowerPoint, and SharePoint
• Exceptional organizational skills with the ability to manage multiple parallel workstreams
• Strong written and verbal communication skills
• Proven ability to operate in fast-paced, high-change environments

Preferred Qualifications

• Experience supporting training programs, onboarding events, or workforce ramp-ups
• Background in operations, field services, or enterprise programs
• Familiarity with governance, intake, and status reporting forums
• PMP, PgMP, or comparable program management certification (preferred, not required)

What Success Looks Like

• Large groups are on time, prepared, and informed
• Travel and training events occur with minimal disruption
• Leadership has clear visibility into status, risks, and outcomes
• Processes are repeatable, documented, and continuously improving

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

 Location Based Pay Ranges: $65,000 – 108,000 USD

Forged Fiber offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.

What to Expect Next

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements.

Forged Fiber 37 Services, LLC participates in E‑Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the United States. Employers can only use E‑Verify once you have accepted a job offer and completed the Form I‑9.

Equal Employment Opportunities

It is the policy of Forged Fiber to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, martial status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.   We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. In addition, Forged Fiber will provide reasonable accommodations for qualified individuals with disabilities, and is a fair change employer and does not initiate a background check until after an offer is made.

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