Program Manager (Operations Support Manager)

U.S. Department of Transportation

DC

JOB DETAILS
SALARY
$95,489–$148,037 Per Year
SKILLS
Administrative Policies, Administrative Procedures, Aerospace and Defense, Air Traffic Control (ATC), Analysis Skills, Aviation Industry, Budget Management, Budgeting, Coaching, Corrective Action, Disciplinary Action, Establish Priorities, Federal Assistance, Federal Aviation Administration (FAA), Federal Government, Government, Government Organizations, HTTPS (HyperText Transport Protocol Secure), Human Resources, Identify Issues, Legal, Logistics, Operational Support, Operations Management, Organizational Development/Management, Performance Analysis, Performance Metrics, Physical Security, Policy Development, Procedure Development, Process Analysis, Program Planning, Project/Program Management, Publications, Purchasing/Procurement, Regulations, Reimbursement, Research & Development (R&D), Resource Management, Safety Engineering, Solar Power, Status Reports, Strategic Planning, Technical Operations, Technical Services Management, United States Citizen, Willing to Travel, Workforce Management
LOCATION
DC
POSTED
7 days ago

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Program Manager (Operations Support Manager)

Department of Transportation

Federal Aviation Administration

ATO, Technical Operations, Oakland District, Oakland Operations Support Staff (WWU41)

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  • Summary
  • This job is open to
  • Duties
  • Requirements
  • How you will be evaluated
  • Required documents
  • How to apply

Summary

Serves as first level (Front Line) manager of assigned workforce within the ATO, Technical Operations District Office. Reports directly to the District Manager/Technical Services Manager within a Service Area.

Learn more about this agency

Summary

Serves as first level (Front Line) manager of assigned workforce within the ATO, Technical Operations District Office. Reports directly to the District Manager/Technical Services Manager within a Service Area.

Learn more about this agency

Overview

Help

Accepting applications

Posted yesterday · Apply by 06/23/26

Due by 11:59 p.m. ET on June 23, 2026

Location

1 vacancy in the following locations:

Fremont, CA

Oakland, CA

Rancho Cordova, CA

No matching locations found.

Work site options

Telework eligible Yes-Situational telework may be permitted in accordance with agency policy. Relocation expenses reimbursed Yes- - Fixed Rate PCS - Permanent Change of Station (Current Federal Employee) - In accordance with applicable FAA Travel regulations, a fixed relocation payment of $27,000 will be paid. Relocation expenses paid are subject to applicable taxes. Salary $95,489 - $148,037 per year

Salary does not include locality payment.

Pay scale & grade

FV J

Promotion potential NA

Learn more about pay scale and grade

Pay scale and grade determines the salary of the job.

Work schedule Full-time Travel Required Occasional travel - The job may require travel from time-to-time, but not on a regular basis. The travel may be for training or other work-related duties.

Appointment type Permanent

Occupations and job series

  • 0340 Program Management

Supervisory status Yes Federal service type This job is in the Excepted Service

Drug test No Security clearance Not Required

Announcement number AWP-ATO-26-EL228-99196 Control number 873332700

This job is open to

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Internal to an agency

Current federal employees of the hiring agency that posted the job announcement.

Clarification from the agency

Open to current permanent FAA employees.

Duties

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Incumbent implements national level requirements for programs such as acquisition/procurement, material, training/certification, physical security, and environment/safety. Maintains, analyzes, and reports information relied on by managers to efficiently manage the organization. Defines and acquires resources necessary to accomplish the goals and objectives of the Technical Operations organization. Participates in planning and executing organizational goals using sound management principles in order to accomplish mission objectives. Work includes a mixture of routine and complex projects/programs based on the objectives.

Managerial duties includes planning; communicating the organizations vision and objectives; setting priorities; assigning tasks and responsibilities; monitoring and evaluating performance; coaching and developing employee capabilities; approving leave; and taking, recommending or approving corrective/disciplinary actions as appropriate.

Applies advanced knowledge of the technical aspects of the work directed (e.g., budget, human resources, training, logistics, and other administrative policies and procedures). Defines and acquires resources necessary to accomplish the goals and objectives of the Technical Operations organization. Participates in planning and executing organizational goals using sound management principles in order to accomplish mission objectives. Maintains, analyzes and reports information relied on by managers to efficiently manage the organization. Manages budget and either reallocates resources among organizational units/ projects/programs or requests additional resources, as needed. May perform critical aspects of the budget planning process, including projecting short-term and long-term future needs and justifying resource requirements.

Manages budget and either reallocates resources among organizational units/ projects/programs or requests additional resources, as needed. Performs critical aspects of the budget planning process, including projecting short-term and long-term future needs and justifying resource requirements.

Contacts are primarily within the organizational unit, major subdivision and the LOB/SO with subordinates, peers, and higher level managers to discuss the status of projects/programs and to plan for the future. May have frequent contact with customers, other government entities, and other external parties to interpret policies/procedures or for other project/program purposes. Incumbent has authority to make commitments for subordinate organizational units within established guidelines.

The work is typically governed by established policies, procedures, and organizational objectives that frequently leave room for discretion. Resolves all but unique problems without the intervention of higher level management. Regularly called upon to identify problem areas and to develop and recommend new policies and procedures for resolution.

The work directly impacts the organization and frequently impacts the mission of the ATO/Technical Operations Services.

Individual and organizational performance is typically reviewed periodically by higher level management, usually through status reports and organizational performance measures. Incumbent has discretion to ensure the alignment of projects/programs with the tactical (short-term) objectives of the major subdivision.

Requirements

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Conditions of employment

  • US Citizenship is required.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must submit an SF50 (See Required Documents).
  • Security Requirements: Moderate Risk (5): This position requires completion & favorable adjudication of a National Agency Check with Inquiry (NACI) background investigation prior to appointment, unless a waiver is obtained.
  • A one-year supervisory/managerial probationary period may be required.

Qualifications

To qualify for this position at the FV-J (FG/GS-14/15) level, you must demonstrate in your application that you possess at least one (1) year of specialized experience equivalent to the next lower level, FV-I (FG/GS-13). Specialized experienceis experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled.

Specialized Experience: Managing resources, management and strategic planning; process evaluation and development and knowledge of budget allocation and administrative policies/procedures.

Applicants should include examples of specialized experience in their work history. Qualifications must be met by the closing date of this vacancy announcement.

Information Regarding KSAs:

As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA.

In lieu of providing a KSA narrative response in the text box listed below each Knowledge, Skill and Abilities, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability.

Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Knowledge, Skills and Abilities (KSA) and other factors listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration.

Education

Not applicable.

Preview job questionnaire

Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.

Additional information

We may use this vacancy to fill other similar vacant positions.

Position may be subject to a background investigation.

A one-year probationary period may be required.

The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements

Applicants must apply on-line to receive consideration for this vacancy announcement. Faxed, mailed, or emailed applications cannot be considered.

Locality:

Fremont and Oakland, CA: 46.34%

Rancho Cordova, CA: 29.76%

Incomplete Applications: Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or may result in you not being considered for the job.

Interviews: Some, all or none of the candidates may be interviewed.

Security Requirements: Non-Sensitive (5) - This position requires completion and favorable adjudication of a Tier 2 background investigation.

Supervisory/Managerial Training Requirements: For newly appointed Front Line Managers, mandatory corporate training may be required. This training must be completed within prescribed time frames.

Supervisory/Managerial Probationary Period Requirement: A one-year supervisor/managerial probationary period may be required.

This is not a bargaining unit position.

Links to Important Information: Locality Pay, COLA

Expand Hide additional information

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

Benefits

Help

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Required documents

Required Documents

Help

Current or Former Federal employee (including a current FAA employee): You MUST submit a copy of your most recent (non-award) SF-50, Notification of Personnel Action, or equivalent document that verifies tenure (block 24, code 1 or 2). Failure to provide the required documentation by the closing date of this announcement will result in non-consideration for this position.

Applicants are reminded that Form SF-50 (Notification of Personnel Action) is required and NOT Form SF-52 (Request for Personnel Action).

If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.

If you are an FAA employee, you can access and print your SF-50 from the eOPF system https://eopf.opm.gov/dot/.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Help

Applicants may be required to complete one or multiple assessments as part of the evaluation process. This assessment aims to evaluate the competencies and qualifications essential for the position.

You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register.

RESUMES ARE LIMITED TO TWO PAGES. IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC AND INCLUDE INFORMATION AS IT RELATES TO THE QUALIFICATIONS AND SPECIALIZED EXPERIENCE REQUIREMENTS OF THIS POSITION.

Please ensure EACH work history includes ALL of the following information:

Job Title (include series and grade if Federal Job)

  • Relevant work experience: should align to the Job Announcement and address all required qualifications and include job title, employer name, start/end dates, number of hours worked per week.
  • Education, certification or licensure: If required, education should include school/institution name, completion date, degree type and GPA.

Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.

You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies.

Agency contact information

Eric Larson

Phone 1 (817) 222-4457 Fax 1 (817) 222-5852 Email eric.r.larson@faa.gov Address Federal Aviation Administration

ASW Regional HR Services Branch

10101 Hillwood Parkway

AHF-S410

Fort Worth, TX 76177

US

Next steps

Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.

For instructions on how to check the status of your application, please go to: USAJOBS Help Guide.

Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.

All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.

Fair and transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Criminal history inquiries Equal Employment Opportunity (EEO) Policy

Financial suitability New employee probationary period

Privacy Act Reasonable accommodation policy

Selective Service Signature and false statements

Social security number request

Required Documents

Help

Current or Former Federal employee (including a current FAA employee): You MUST submit a copy of your most recent (non-award) SF-50, Notification of Personnel Action, or equivalent document that verifies tenure (block 24, code 1 or 2). Failure to provide the required documentation by the closing date of this announcement will result in non-consideration for this position.

Applicants are reminded that Form SF-50 (Notification of Personnel Action) is required and NOT Form SF-52 (Request for Personnel Action).

If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.

If you are an FAA employee, you can access and print your SF-50 from the eOPF system https://eopf.opm.gov/dot/.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Help

Applicants may be required to complete one or multiple assessments as part of the evaluation process. This assessment aims to evaluate the competencies and qualifications essential for the position.

You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register.

RESUMES ARE LIMITED TO TWO PAGES. IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC AND INCLUDE INFORMATION AS IT RELATES TO THE QUALIFICATIONS AND SPECIALIZED EXPERIENCE REQUIREMENTS OF THIS POSITION.

Please ensure EACH work history includes ALL of the following information:

Job Title (include series and grade if Federal Job)

  • Relevant work experience: should align to the Job Announcement and address all required qualifications and include job title, employer name, start/end dates, number of hours worked per week.
  • Education, certification or licensure: If required, education should include school/institution name, completion date, degree type and GPA.

Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.

You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies.

Expand Hide how to apply

Agency contact information

Eric Larson

Phone 1 (817) 222-4457 Fax 1 (817) 222-5852 Email eric.r.larson@faa.gov Address Federal Aviation Administration

ASW Regional HR Services Branch

10101 Hillwood Parkway

AHF-S410

Fort Worth, TX 76177

US

Next steps

Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.

For instructions on how to check the status of your application, please go to: USAJOBS Help Guide.

Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.

All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.

Expand Hide next steps

Fair and transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Criminal history inquiries Equal Employment Opportunity (EEO) Policy

Financial suitability New employee probationary period

Privacy Act Reasonable accommodation policy

Selective Service Signature and false statements

Social security number request

Federal Aviation Administration

At the FAA, the sky is not the limit-it is just the beginning. Exciting new opportunities are emerging in aviation and aerospace. Significant investments are advancing the research and development of autonomous vehicles, environmentally friendly electric aircraft, high-speed and long-endurance solar-powered aircraft, and new types of space vehicles. Success with these new technologies and vehicle types will introduce new ways to transport people and goods expanding aviations footprint in transportation. People are our strength. We are a diverse workforce of over 44,000 located nationwide and spanning over 120 occupations to include air traffic control specialists, aviation safety inspectors, engineers, scientists, technicians, and business professionals. Join us in our mission to provide the safest, most efficient aerospace system in the world.

Agency contact information

Eric Larson

Phone 1 (817) 222-4457 Fax 1 (817) 222-5852 Email eric.r.larson@faa.gov Address Federal Aviation Administration

ASW Regional HR Services Branch

10101 Hillwood Parkway

AHF-S410

Fort Worth, TX 76177

US

Visit our careers page

Learn more about what its like to work at Federal Aviation Administration, what the agency does, and about the types of careers this agency offers.

http://www.faa.gov/jobs

Summary

Serves as first level (Front Line) manager of assigned workforce within the ATO, Technical Operations District Office. Reports directly to the District Manager/Technical Services Manager within a Service Area.

Learn more about this agency

Overview

Help

Accepting applications

Posted yesterday · Apply by 06/23/26

Due by 11:59 p.m. ET on June 23, 2026

Location

1 vacancy in the following locations:

Fremont, CA

Oakland, CA

Rancho Cordova, CA

No matching locations found.

Work site options

Telework eligible Yes-Situational telework may be permitted in accordance with agency policy. Relocation expenses reimbursed Yes- - Fixed Rate PCS - Permanent Change of Station (Current Federal Employee) - In accordance with applicable FAA Travel regulations, a fixed relocation payment of $27,000 will be paid. Relocation expenses paid are subject to applicable taxes. Salary $95,489 - $148,037 per year

Salary does not include locality payment.

Pay scale & grade

FV J

Promotion potential NA

Learn more about pay scale and grade

Pay scale and grade determines the salary of the job.

Work schedule Full-time Travel Required Occasional travel - The job may require travel from time-to-time, but not on a regular basis. The travel may be for training or other work-related duties.

Appointment type Permanent

Occupations and job series

  • 0340 Program Management

Supervisory status Yes Federal service type This job is in the Excepted Service

Drug test No Security clearance Not Required

Announcement number AWP-ATO-26-EL228-99196 Control number 873332700

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