Program Manager
Applications are considered on a rolling basis
Multiple locations
Remote
Im interested
Applications are considered on a rolling basis
Multiple locations
Remote
Job Description
Join a team where curiosity meets impact Sectra is a leading provider of enterprise medical imaging and healthcare IT solutions used by hospitals and health systems across the United States. Our solutions support critical clinical workflows every day, helping improve efficiency, collaboration, and ultimately patient care.
About the role The Program Manager at Sectra is responsible for the implementation of customer solutions and projects across the delivery lifecycle. This role owns delivery outcomes, including scope, timelines, and execution consistency, and leads teams to ensure predictable and high-quality project delivery. The Program Manager partners closely with Customer Success and Technical Operations to align delivery plans with customer outcomes and technical feasibility and is responsible for managing non-engineering resources within the assigned customer portfolio.
What you will do • Own end-to-end execution of customer projects across the delivery lifecycle • Lead and manage Project Managers, Application Specialists, and other non-engineering resources within the portfolio • Plan, prioritize, and sequence delivery activities across multiple concurrent projects • Ensure projects are delivered within agreed scope, timelines, and quality expectations • Establish and maintain consistent delivery frameworks, cadence, and execution standards • Identify and manage delivery-related risks, including schedule and scope challenges • Lead delivery-focused escalations and customer discussions related to project execution • Ensure non-engineering teams operate in accordance with Sectra Customer Operations guidelines and agile ways of working • Lead sprint planning, backlog refinement, and retrospectives in partnership with the Technical Operations Manager • Partner with Technical Operations to validate technical feasibility and delivery readiness • Collaborate with Customer Success to align delivery plans with customer outcomes and expectations • Travel as required for internal and customer engagements, up to 25%
Work with great people
Erwin Krikken Support Engineer & Project Engineer "The atmosphere is always good, and my colleagues are the best. I enjoy working at Sectra and I hope that this will continue in the future."
Sofia Adolfsson UX Designer "There is no sense of prestige at Sectra, no hierarchy. Everyone is listened to regardless of their position."
Erwin Krikken Support Engineer & Project Engineer "The atmosphere is always good, and my colleagues are the best. I enjoy working at Sectra and I hope that this will continue in the future."
Sofia Adolfsson UX Designer "There is no sense of prestige at Sectra, no hierarchy. Everyone is listened to regardless of their position."
Erwin Krikken Support Engineer & Project Engineer "The atmosphere is always good, and my colleagues are the best. I enjoy working at Sectra and I hope that this will continue in the future."
Sofia Adolfsson UX Designer "There is no sense of prestige at Sectra, no hierarchy. Everyone is listened to regardless of their position."
Erwin Krikken Support Engineer & Project Engineer "The atmosphere is always good, and my colleagues are the best. I enjoy working at Sectra and I hope that this will continue in the future."
Sofia Adolfsson UX Designer "There is no sense of prestige at Sectra, no hierarchy. Everyone is listened to regardless of their position."
Erwin Krikken Support Engineer & Project Engineer "The atmosphere is always good, and my colleagues are the best. I enjoy working at Sectra and I hope that this will continue in the future."
Sofia Adolfsson UX Designer "There is no sense of prestige at Sectra, no hierarchy. Everyone is listened to regardless of their position."
Erwin Krikken Support Engineer & Project Engineer "The atmosphere is always good, and my colleagues are the best. I enjoy working at Sectra and I hope that this will continue in the future."
Sofia Adolfsson UX Designer "There is no sense of prestige at Sectra, no hierarchy. Everyone is listened to regardless of their position."
Adam Alsegård Software Engineer "I believe Sectra is a great company, with the possibility for personal growth."
Carl Folkesson Software Engineer "In every part of my work there is a problem that needs to be analyzed and resolved, and the feeling when you finally resolve that problem is one of the best feelings in the world."
Johan Carlegrim General Manager "For me, Sectra is a great place to work. While everyone at Sectra is highly skilled and professional, they are also easy-going and friendly."
Ahmed Aouicha Support Engineer "My passion is helping people, and I like the responsibility that comes with my role."
Hanna Bäcker First Line Support and Upgrade Coord "Our customers often call us during emergencies, and we have to solve their problems quickly. Its clear that our work has a real impact on patients lives."
Dave Knight Project Manager "The general atmosphere and support from colleagues are what I like the most about my work."
Sonia Maria Account Manager "Sectra is a great place to work. From the fantastic work atmosphere to the cooperation between employees, to the freedom to do our job to deliver the best solutions to the customers."
Lindsay van Ballegooij Account Manager "Our customers are passionate and take part in the development of our products. Every customer visit gives me new ideas and insights which can be taken back to my colleagues."
Zoe Varricchio Project Manager "Regardless of how long you have been with our organization, your ideas are always taken into consideration, and provided that they are worthwhile, they tend to be implemented."
Stephanie Dahl Project Manager Global Search "From day one, Sectra has felt like home for me. Working with great people, many of who I consider to be close personal friends is a luxury I do not think I will be able to find elsewhere."
Johan Uppman Software Engineer "My journey at Sectra started with a summer job at Sectra Communications. After that, I was hooked."
Rober Kloosterman Support engineer "I began working a couple of days a week as a support assistant during my studies. Combining the theory from my studies with practical, real-world experience was a great way to learn."
Skills & Requirements
What you bring • 15+ years of progressive experience leading complex project delivery in healthcare IT, medical imaging, or enterprise IT environments • Experience leading or coordinating cross-functional teams; prior people leadership experience (1-3 years) is a plus • Proven experience managing large, multi-workstream, customer-facing programs with shared dependencies, competing priorities, and long delivery timelines • Demonstrated ability to own delivery end-to-end, including scope, timelines, risk management, and execution across multiple initiatives • Strong communication and stakeholder management skills, including leading customer discussions, executive updates, and escalations • Ability to assess delivery risk, make sound trade-off decisions, and drive resolution in a structured, pragmatic way • Comfort operating in agile or iterative delivery environments while maintaining accountability and delivery rigor • Strong organizational skills with attention to detail, follow-through, and the ability to balance near-term execution with long-term customer and portfolio outcomes
Nice to have • Experience working in healthcare, medical imaging, or regulated environments • Familiarity with software implementation, deployment, or enterprise IT projects • Experience partnering closely with technical or engineering teams • Project or program management certification (PMP, PgMP, Agile, or similar)
Why Sectra At Sectra, you will join a purpose-driven organization where your work directly supports improved patient care. We value curiosity, collaboration, and ownership, and we provide an environment where people are trusted to take responsibility and grow.
How we make your job meaningful and rewarding At Sectra, we embody the energy of a young startup while enjoying the stability of a well-established brand, vast global experience, and a product backed by 40+ years of innovation. The result? An agile, invigorating, highly supportive and fun environment that empowers our team to do their best work and make a difference in peoples lives every day. In addition to a competitive salary and performance-based incentives, we offer many exciting benefits and perks, including:
Generous paid time off policy, Competitive Medical, Dental & Vision Plans, Paid Parental Leave, Employee Assistance Program (EAP), 401K matching and more! A professional workplace with fantastic colleagues, who also have fun at work A work environment where your voice will be heard and where your efforts make a difference The ability to work with products that bring real benefits to society An environment that features technically advanced systems and where patient safety and efficient workflows are key aspects An international environment with the opportunity to work in, or with, other countries and culture
Other information We recruit on an ongoing basis, and the goal is for the right candidate to start as soon as possible The salary range for this position is $125,000-$145,000, based on experience and qualifications Sectra provides a competitive total rewards package including comprehensive benefits, retirement plan with matching, and career development programs
Sectra celebrates diversity and is proud to be an equal opportunity employer. We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, or veteran status.
Great Place to Work
Making a difference
Great colleagues
Personal development
Innovation & technology
Global environment
Working close to customers
Göra skillnad
Personlig utveckling
Global miljö
Grymma kollegor
Innovation och teknologi
Kundfokus
Gør en forskel
Personlig udvikling
Globalt miljø
Fantastiske kollegaer
Innovation & Teknologi
Arbejde tæt på kunderne
Je maakt écht verschil
Persoonlijke ontwikkeling
Duurzaamheid
Leuke collegas
Innovatie & Technologie
Werk samen met medische professionals
Gjøre en forskjell
Personlig utvikling
Globalt miljø
Fantastiske kollegaer
Innovasjon og teknologi
Arbeide nær kunder
About the company
Sectra develops and sells cutting-edge solutions for medical IT and cybersecurity. We help hospitals and those who are training future healthcare personnel to improve their efficiency so that patients can receive better care. We also support and help defense, authorities, and critical social functions to secure their communication against eavesdropping and protect their systems against unauthorized access. This is how we create conditions for a healthier and safer society. One thing that identifies us at Sectra is our customer obsession- our ability and willingness to understand, create value for and stand up for our customers. This shared priority is at the core of our culture. Our customers describe this as having the knowledge to meet expectations, the passion to exceed them. As we hire for attitude and ability - train for skill, we happily expand your knowledge, if you bring the passion and willingness to learn.
Enable "functional cookies" to watch the video
Talent Acquisition Team | Contact Person
Send e-mail
Im interested
Sectra
Multiple locations | Remote
Visit website