Program Manager

ADP is hiring a Program Manager.

• Are you ready to put your program and project management skills to work?
• Do you excel in building relationships cross functionally at all level within the organization?
• Have a strong love working in excel using your expertise in pivot tables and v-look ups?
• Enjoy presenting to key stakeholders?

Well, this may be the role for you. Ready to make your mark?

In this role, you will help lead the way by ensuring that our benefits programs meet the needs of our clients and associates alike. Reporting to the Sr. Director of Field Enablement, the Program Manager will play a key role in achieving the vision -- Simplify the way we work, make it easier for our associates & clients, gain efficiencies through the process, and deliver experience-based solutions. The successful candidate will help both the business and our partners deliver solutions that align to our strategic pillars and vision.

Every day will be different because the questions you receive will vary, as will the solutions you provide. There will be no shortage of new questions, which will keep things interesting, and our top-ranked training will help to set you up for success!

To thrive in this role, you have a way with clients that builds rapport, establishes trust, and shines with professionalism. The Program Manager will be responsible for planning, scheduling, and managing the activities of complex business projects spanning multiple organizations to ensure that project deliverables are provided on time, within budget and in accordance with specification. This position will require building and maintaining productive working relationships with various levels of stakeholders across all business functions. Program Managers are responsible for executing project procedures that support project management standards while ensuring delivery of the business goals.

Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.

Ready to #MakeYourMark? Apply now!

To learn more about Client Services at ADP, watch here: https://adp.careers/Client_Services_Videos

What you'll do: Responsibilities

What you can expect on a typical day:

• Execute strategic plan defined by senior leadership. Establish, manage, and publish comprehensive project plans.
• Determine success criteria of overall program. This includes gathering information of client feedback, project team feedback and senior leadership direction.
• Collaborate with cross functional teams on all Program deliverables
• Establish comprehensive cross functional written and verbal communications evaluating Program tasks, milestones, dependencies, issues, and escalations. This includes program meetings, minutes, executive briefings, and issue management tracking.
• Communicate to all organizations, key stakeholders on overall project milestones, risk, scope and expectations, project integration, budget, and resource allocation
• Be accountable for meeting project schedule and results, and the quality of the deliverables
• Manage Program Scope. The Program Manager is ultimately responsible for obtaining approvals on Program scope changes, escalating critical path issues, and resolving team resource conflicts
• Learn. You will continually upgrade your knowledge and skills on payroll, including federal and state compliance, standard operating procedures, administrative practices, other products, and desktop support tools to develop and maintain your ability to support our clients
• Organize. You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak seasons, like at the close of the year

TO SUCCEED IN THIS ROLE: Requirements:

• 5+ years' Project/Program Management experience
• Experience in managing large project teams across multiple functions in the company.
• Excellent communication skills (written/verbal) with strong presentation and facilitation skills with the ability to interact all levels of leadership.
• Ability to align strategic vision to tactical initiatives.
• Strong collaboration and decision-making skills.
• Broad business perspective and understanding.
• Strong problem-solving and analytical skills.
• 10 -20% of travel

A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:

• Experience noted above, OR
• Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact.