Program Manager

22nd Century Technologies, Inc.

Mechanicsville, VA

JOB DETAILS
SKILLS
Agile Programming Methodologies, Analysis Skills, Best Practices, Communication Skills, Continuous Deployment/Delivery, Continuous Improvement, Continuous Integration, Cross-Functional, Delivery Management, DevOps, Documentation, External Audit, IT Governance, Internal Audit, Interpersonal Skills, Leadership, Mentoring, Microsoft Office, Microsoft Project, Microsoft Visio, PCI, People Management, Performance Analysis, Presentation/Verbal Skills, Problem Solving Skills, Process Engineering, Process Improvement, Program Planning, Programming Methodologies, Project Management Professional (PMP), Project/Program Management, Refactoring, Regulatory Compliance, Regulatory Requirements, Relationship Management, Request for Proposals (RFP), Resource Management, Risk, Risk Management, Scrum Project Management and Software Development, Service Delivery, Set Goals, Software Administration, Software Development, Software Development Lifecycle (SDLC), Source Code/Configuration Management (SCM), Systems Analysis, Team Building, Team Player, Technical Leadership, Technical Strategy, Waterfall Model of Software Development, Writing Skills
LOCATION
Mechanicsville, VA
POSTED
2 days ago
The Program Manager will be responsible for successfully planning, organizing, and motivating a diverse program team throughout development and delivery process including all phases of projects, and for delivery management.

The Program Manager provides leadership and direction to a team responsible for delivering efficient and effective technology initiatives to users. This role ensures all programs are executed in alignment with Tolling's technology strategy. The Program Manager oversees the development and support of EZPass applications, including implementing application solutions and resolving support tickets. Key operational responsibilities include direct oversight of team performance, promoting continuous improvement, collaborating with peer Program Managers, and planning and executing broader EZPass initiatives. The program delivers services across the full Software Development Lifecycle (SDLC)

RESPONSIBILITIES:
Assist in team development while holding teams accountable for their commitments and removing roadblocks to their work.
Facilitate multi-disciplinary teams in the development of plans, goals, objectives, policies, and procedures for completion of a program.
Oversee and manage execution and/or coordination of day-to-day program activities as required.
Manage working relationships with key stakeholders, including executive management, business management, vendors, program sponsors, suppliers, and technology management.
Set program goals that are consistent with technical objectives and the agency's overall technology strategy.
Track and communicate a program's progress from a schedule, cost, and risk perspective to the program team, customers, and program stakeholders.
Collaborate with peer Program Managers on Tolling program projects.
Drive consistent program delivery through the entire program lifecycle, including, execution of procurements, definition of program plans, resourceallocation, management of program risks, scope, and schedule, delivery of value, and well-ordered transitions to operations.
Develop and maintain program plans, task lists, schedules, risks, and status, to include resource allocation and schedules.
Exhibit significant emotional quotient (EQ) in handling program challenges and maintain a positive program culture in line with Client mission and shared values.
Proven ability to lead, mentor, and develop cross-functional application development teams, including full-time employees and contractors

KNOWLEDGE,SKILLS, AND ABILITIES:

Strong experience leading the business and IT resources through the discovery and documentation of business and technical requirements in request for proposal and statement of requirement formats.
Strong analytical, organizational, and decision-making skills.
Exceptional interpersonal skills for collaborating and team building.
Exceptional verbal and written communication skills with the demonstrated ability to simplify and briefly, succinctly communicate complex issues to multiple audiences.
Ability to lead others to implement new approaches, systems, structures, and methods.
Ability to define and balance the competing demands for quality, scope, schedule, and cost.
Communicate timelines and expectations to technical and business staff.
Ability to analyze and document system processes.
Solid understanding of software development lifecycle models.
Exceptional knowledge of both Agile and Waterfall program management principles and practices. In addition, the ability to blend them together in the right proportions to fit a particular program and business environment.
Knowledge of process engineering and re-engineering techniques and practices.
Strong leadership skills
Proficiency with cloud platforms (e.g., Azure, AWS) and modern infrastructure practices
Familiarity with DevOps methodologies, including CI/CD pipelines and version control systems
Strong knowledge of Agile, Scrum, and software development lifecycle (SDLC) methodologies
Demonstrated ability to manage application lifecycle activities, including maintenance, enhancements, and modernization initiatives
Experience leading technical debt reduction and application refactoring efforts
Ability to ensure high levels of application performance, scalability, reliability, and security
Working knowledge of security standards, regulatory requirements, and compliance frameworks (e.g., PCI)
Experience supporting internal and external audits and implementing IT governance best practices
Strong analytical, problem-solving, and decision-making skills, with the ability to drive continuous improvement and innovation
QUALIFICATIONS
The candidate must have a minimum of 5 years of experience managing people and large programs and a bachelor's degree.
Fluency in MS Office tools such as Microsoft Project, Visio, and Office required.
Experience with Program Management Office methodologies and practices is highly preferred.
PMP Certification preferred
Tolling Experience preferred
Skills Required Minimum Experience Candidate Experience Last Used
Experience managing people and large programs and a bachelor's degree. Required 5
Experience with DevOps methodologies, including CI/CD pipelines and version control systems Required 5
Strong knowledge of Agile, Scrum, and software development lifecycle (SDLC) methodologies Required 5
Demonstrated ability to manage application lifecycle activities, including maintenance, enhancements, and modernization initiatives Required 5
Experience with both Agile and Waterfall program management principles and practices. Required 5
The ability to blend both Agile and Waterfall program management in the right proportions to fit a particular program and business environment. Required 5
The candidate should have 10 years of overall IT experience Required 10
Proven ability to assess candidate qualifications, competencies, and cultural fit to build high-performing teams. Desired 5
Fluency in MS Office tools such as Microsoft Project, Visio, and Office required. Desired 5
Working knowledge of security standards, regulatory requirements, and compliance frameworks (e.g., PCI) Highly desired 5
Experience supporting internal and external audits and implementing IT governance best practices Highly desired 5
Questions Questions Answers
Question 1 Commonwealth of Virginia security policies prohibit the use of offshore IT contractors. Do you attest to the fact that your candidate will physically reside within the US for the duration of the assignment?
Question 2 Please list candidate's email address.

About the Company

2

22nd Century Technologies, Inc.

22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000+ people including 600+ Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and Mclean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies’ delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and ISO 9001 quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115+ Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80+ commercial clients.

Recognized among “Best Company to Work For” by Forbes, 22nd Century Technologies, Inc., consistently exceeds our clients’ expectations by focusing on their absolute satisfaction with jobs while keeping our employees motivated.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

COMPANY SIZE
100 to 499 employees
INDUSTRY
Computer/IT Services
FOUNDED
1997
WEBSITE
https://www.tscti.com/careers-0