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Program Manager IV, Design & Innovation

Sutter Health

San Francisco, CA

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JOB DETAILS
SALARY
$131,996.80–$197,995.20 Per Year
SKILLS
A/B Testing, Analysis Skills, Atlassian JIRA, Budgeting, Business Administration, Business Plan, Change Management, Cross-Functional, Data Sets, Data Visualization Tools, Financial Modeling, Forecasting, HIPAA (Health Insurance Portability and Accountability Act), Healthcare, Interpersonal Skills, Lean Six Sigma, Looker, Microsoft PowerPoint, Power BI, Process Improvement, Project Management Software, Project/Program Management, Qualitative Research, Quantitative Analysis, Quantitative Research, Regulations, Reporting Dashboards, Resource Management, Return on Investment (ROI), SQL (Structured Query Language), Statistics, Storytelling, Strategic Planning, Tableau, Test Plan/Schedule
LOCATION
San Francisco, CA
POSTED
17 days ago
We are so glad you are interested in joining Sutter Health!


Organization:


SHSO-Sutter Health System Office-Bay


Position Overview:


Please Note: While this position is listed as hybrid, regular in-office attendance is required. Candidates should be prepared to commute to the San Francisco office on a consistent basis to support team collaboration and business needs.


Manages innovation programs and initiatives of varying complexity, overseeing planning, execution, and cross-functional implementation across the organization. Leads or supports programs—from concept development through testing, evaluation, and implementation—while fostering a culture of curiosity, creativity, and continuous learning aligned with Sutter Health’s innovation standards and values. Shapes ideas into actionable solutions by enabling and supporting frontline staff, clinicians, and cross-disciplinary teams as they explore, pilot, and scale new approaches. Develops and monitors program objectives, manages resources and performance, and advances departmental innovation goals—helping position Sutter Health as a leading innovator in healthcare.


Job Description :


Please Note: While this position is listed as hybrid, regular in-office attendance is required. Candidates should be prepared to commute to the San Francisco office on a consistent basis to support team collaboration and business needs.


EDUCATION:

_Equivalent experience will be accepted in lieu of the required degree or diploma._


+ Bachelor's: Business Administration or related field


TYPICAL EXPERIENCE:


+ 8 years recent relevant experience.


PREFERRED EXPERIENCE:


+ Program management tooling (Smartsheet, Asana, Jira) at scale (multi-workstream tracking)

+ Advanced Excel (financial modeling, scenario analysis) + SQL proficiency for data extraction

+ Dashboarding & data visualization tools (Tableau, Power BI, Looker)

+ Process improvement certifications (Lean, Six Sigma)

+ Change management certification (Prosci/ADKAR or equivalent)

+ Financial acumen: budgeting, forecasting, and ROI modeling for new initiatives

+ Experimentation & evaluation design (A/B testing, pilot design, basic statistical analysis)

+ Healthcare data/regulatory fluency (HIPAA, working with clinical/operational datasets)

+ Proficiency in facilitation and design tools (Miro, FigJam) for structured working sessions

+ Advanced presentation development (PowerPoint) and executive-level data storytelling


SKILLS AND KNOWLEDGE:


+ Knowledge and understanding of strategic planning, including group facilitation and plan development.

+ Knowledge and understanding of business plan development, including qualitative and quantitative research and analysis.

+ Well-developed communication and interpersonal skills.

+ Ability to interact with a wide variety of internal and external customers, including patients, physicians, payors.


_These Principal Accountabilities, Requirements and Qualifications are not exhaustive, but are merely the most descriptive of the current job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, staff changes, workload, or technical development)._


Job Shift:


Days


Schedule:


Full Time


Days of the Week:


Monday - Friday


Weekend Requirements:


None


Benefits:


Yes


Unions:


No


Position Status:


Exempt


Weekly Hours:


40


Employee Status:


Regular


Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.


Pay Range is $131,996.80 to $197,995.20 / annual salary


_The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package._

About the Company

S

Sutter Health

Sutter Health has a long history in California. Some of our facilities have been providing care in the communities we serve for more than 100 years. Today, we’re proud to partner with more than 12,000 doctors to care for more than 3 million people.

We’re inspired by our Northern California community and work tirelessly to deliver top-rated, affordable healthcare. Doctors, hospitals, care teams and employees in the Sutter Health network are always looking for new, meaningful ways to care for you and your loved ones. We believe that every moment matters when it comes to helping you live a longer, healthier and happier life.

Our not-for-profit network delivers top-rated, personalized care in more than 100 Northern California communities. Recently ranked among the Top 15 Health Systems in the nation by Truven Health Analytics™, our team of more than 50,000 doctors, employees and volunteers partner to spread innovation, improve access to healthcare services and put our patients’ needs first—all to achieve the highest levels of quality, access and affordability.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Healthcare Services
EMPLOYEE BENEFITS
Professional Development, 401K, Flexible Spending Accounts, Retirement / Pension Plans, Tuition Reimbursement, Life Insurance
FOUNDED
1921
WEBSITE
https://jobs.sutterhealth.org/