Program Manager, Integrations Operations
Meta
Concord, NH
Apply
JOB DETAILS
LOCATION
Concord, NH
POSTED
30+ days ago
Summary:
This team has the opportunity to make significant impact building out new operational features to support the unique requirements of new products. This team will leverage subject matter expertise across its members to drive operational changes across some of the most innovative spaces at Meta.
Required Skills:
Program Manager, Integrations Operations Responsibilities:
1. Lead and coordinate with global cross-functional teams including Product, Engineering, Public Relations/Communications, Public Policy, Legal, Quality, and others to problem solve and develop solutions in support of product launches
2. Develop/design processes to drive efficiency and effectiveness and ensure essential KPIs/service goals are met
3. Track and analyze key operational metrics to understand the support ecosystem and help determine where to focus optimization efforts
4. Drive impact towards product goals, and work with leaders across the organization on strategies for executing, measuring progress, and sharing results
5. Build relationships with global and cross-functional teams to understand and anticipate risks to the company, and develop global solutions for monitoring operations and responding to external event
Minimum Qualifications:
Minimum Qualifications:
6. BA/BS Degree
7. 10+ years of experience in operations in domains such as online operations, informational systems, compliance, risk management, policy, legal operations, or management consulting
8. Experience working with product teams on new launches
9. Demonstrated experience influencing across functional boundaries and/or globally
10. Experience driving operational changes, partnering with operations, engineering, or other technical teams
11. Analytical and problem-solving experience
Preferred Qualifications:
Preferred Qualifications:
12. MBA
13. Experience working in marketing / sales / business development and/or partnerships functions
14. Experience with predictive or descriptive analytics and working with machine learning teams
Public Compensation:
$143,000/year to $202,000/year + bonus + equity + benefits
Industry: Internet
Equal Opportunity:
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
About the Company
M