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Program Manager, Customer Office of the CEO

Google

Sunnyvale, CA

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JOB DETAILS
SKILLS
Analysis Skills, Best Practices, Cloud Computing, Communication Skills, Documentation, Equal Employment Opportunity (EEO), Executive Assistant Skills , Leadership, Leading Edge Technology, Logistics, Logistics Management, Operational Strategy, Operations Processes, Organizational Skills, Presentation/Verbal Skills, Process Improvement, Project/Program Coordination, Project/Program Management, Sales, Sales Operations, Team Lead/Manager, Time Management
LOCATION
Sunnyvale, CA
POSTED
Today
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Sunnyvale, CA, USA; New York, NY, USA.

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 5 years of experience in program management, project management, executive support, or sales operations.
  • Experience supporting executives or their teams in a coordination or project management capacity.
  • Experience managing logistics or multi-stakeholder projects.

Preferred qualifications:

  • Experience in process improvement or documentation with a systems-oriented mindset.
  • Ability to manage complex details and execute flawlessly under pressure and able to catch things others miss.
  • Ability to anticipate needs, manage expectations, and communicate clearly and concisely with a wide range of individuals, from executive assistants to sales leaders.
  • Ability to develop in a high-tempo environment where priorities can shift rapidly, requiring you to operate with a high degree of initiative and agility.
  • An unflappable demeanor and the ability to exercise sound judgment in sensitive, high-stakes situations with executive stakeholders.

About the job

As a Program Manager in Google Cloud’s Customer Office of the CEO, you will have a unique, high-visibility role at the very center of our most strategic executive interactions. This position is designed as a strategic launchpad, offering unparalleled exposure across multiple C-suite functions. You will operate in a dynamic, dual-mandate capacity first, by operating the new customer engagement function for the Chief Operating Officer (COO), and second, by providing the critical operational and programmatic backbone for our most complex field visits for all our executive principals.

This high-impact role is ideal for an motivated individual who is both a exceptional operator, capable of flawless execution under pressure, and a proactive systems thinker, passionate about process innovation. In addition to supporting the function, you will be actively building its playbook and gaining broad experience around all customer engagement functions for Google Cloud’s most senior leadership.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

The US base salary range for this full-time position is $136,000-$197,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

  • Manage for the COO's customer meetings, managing the full lifecycle of meeting requests to ensure each engagement is timely, well-prepared, and strategically aligned.
  • Partner with team leadership to help run and continuously optimize the new operational rhythm for all COO customer meetings.
  • Act as program manager and support the end-to-end execution of all field visit logistics, from complex, multi-stakeholder coordination to the timely delivery of high-quality briefing materials, ensuring a seamless experience for our executives and customers.
  • Analyze and report on the effectiveness of the operational processes you manage, identifying key friction points and proposing data-driven recommendations for process improvements to team leadership.
  • Maintain forms, briefs, and templates for day to day engagements and as a center of excellence for global best practices.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

About the Company

G

Google

Build for everyone

Since our founding in 1998, Google has grown by leaps and bounds. Starting from two computer science students in a university dorm room, we now have thousands of employees and offices around the world. These Googlers build products that help create opportunities for everyone, whether down the street or across the globe.

It starts with how we work together. We’re building a company where people of different views, backgrounds and experiences can do their best work and show up for one another. A place where every Googler feels like they belong.

So whether you develop new technology or creative campaigns, craft beautiful products or breakthrough partnerships, your work here is a chance to accomplish things that matter. Bring your insight, imagination, and healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.

Benefits

We strive to provide Googlers and their loved ones with a world-class benefits experience, focused on supporting their physical, financial, and emotional wellbeing. Our benefits are based on data, and centered around our users: Googlers and their families. They’re thoughtfully designed to enhance your health and wellbeing, and generous enough to make it easy for you to take good care of yourself (now, and in the future). So we can build for everyone, together.

Learn more about Google’s benefits on this site featuring Googlers’ experience.

How we Hire

Google’s hiring process is an important part of our culture. Googlers care deeply about their teams and the people who make them up. In order to  build for everyone, we know that we need a wide range of perspectives and experiences, and a fair hiring process is the first step in getting there.

Learn more about our hiring process.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Computer Software
EMPLOYEE BENEFITS
Paid Sick Days, Performance Bonus, Professional Development, 401K, Stock Options, Employee Events, Retirement / Pension Plans, Tuition Reimbursement, Work From Home, Life Insurance, On Site Cafeteria
FOUNDED
1998
WEBSITE
https://goo.gle/4dbno6V

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