Product Associate/Product Manager
Location: Mostly remote with tentative travel in NYC 330 Hudson Office or Nearby JPMC office (30%). Open to all ET & CT candidates.
Only on W2
No C2C
USC/ GC/ TN-Visa Only
Integrate with an existing co-brand credit card servicing team to define and write functional & non-functional requirements for new features in JIRA & Confluence
Partner with cross-functional stakeholders from design/data/business/engineering/architecture to identify dependencies as well as drive prioritization and backlog execution
Collaborate with their counterparts to collect bi-weekly status reports across all initiatives for the pod and share the same with the program
Collaborate with the program team to identify risks, blockers, and open items and pathways to close the same
Driven, comfortable with charting a path when facing ambiguous situations
Attention to detail and quality of work; collaborative attitude with team members
Industry experience within Banking
Ideal candidate would have experience in the Card space or Co-Branded Cards space
Experience with back-end/APIs or experience in working with products where they collaborated with tech / data teams on building products that had a back-end component and integrations
Product Management Experience:
Requirements gathering & definition
Writing Requirements in JIRA
Cross-functional collaboration skills with design/data/business/tech
Experience identifying and resolving risks/blockers
Excellent communication and organization skills, brings structure to ambiguity
Experience working in a scaled Agile product delivery environment and launching market-facing/customer-facing products / releases
Additional job requirements:
o Strong analytical skills
o High-level understanding of AWS, APIs, Dbase and KAFKA
o Ability to derive servicing business requirements and align them to architectural solutions
o Understand user journeys, personas, scenarios and customer outcomes across this matrix to derive acceptance criteria and test cases for each Servicing experience we are building
o Jira usage skills to create usable Epics & stories for engineers
o Partner with UAT testing support teams for test data setup and coordinate integration testing for internal E2E
o Provide status updates and identify watch items/risks/path to green
o Lead X-product calls and document key discussion points, decisions, pending open decisions, any takeaways
o Adoption of AI tools to automate Epics * stories