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Program Manager, Content Creation, Seller Acquisition & Education

Amazon.com Inc

  • Seattle, WA
  • 11 days ago

    Highlights

    You'll partner with product and business owners to understand seller needs and pain points, then draft, design, and launch content across a range of modalities, delivering the information and insights that sellers need to grow their businesses. The mission of the Seller Acquisition & Education (SAE) team is to recruit and empower new Amazon sellers, connecting them with information, opportunities, services, and resources to launch and grow successful businesses both in and beyond the Amazon store.

    Numbers & Facts

    LocationSeattle, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    Description

    Over 60% of sales in the Amazon store come from third-party sellers. The mission of the Seller Acquisition & Education (SAE) team is to recruit and empower new Amazon sellers, connecting them with information, opportunities, services, and resources to launch and grow successful businesses both in and beyond the Amazon store.

    SAE is looking for a self-directed and AI-fluent program manager to join our content delivery program. This role will manage the creation of both marketing and educational content that can help Amazon sellers identify and understand opportunities, unlock key concepts, and make informed business decisions. You'll partner with product and business owners to understand seller needs and pain points, then draft, design, and launch content across a range of modalities, delivering the information and insights that sellers need to grow their businesses. An ideal candidate will be able to work independently to research, scope, design, and deliver exceptional content at scale across a large project portfolio. They will be fluent in AI video-production tools (e.g., Synthesia), meet competing deadlines, and foster long-term relationships with stakeholders and other content creators.

    Key job responsibilities

    • Research, draft, and design exceptional content across a range of modalities and formats
    • Manage and prioritize multiple time-sensitive projects
    • Foster stakeholder relationships across the business
    • Leverage AI to accelerate production and improve outcomes

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

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