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Program Manager - CHHS Student Success, Recruitment, and Retention

Texas Tech University

Lubbock, TX

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JOB DETAILS
SALARY
$48,000–$63,700 Per Year
SKILLS
Administrative Skills, Budgeting, Communication Skills, Customer Support/Service, Data Entry, Detail Oriented, Documentation, Educational Administration, Employee Retention, Event Management, Fashion Design, Financial Planning, Health Science, Healthcare, Human Health, Interpersonal Skills, Leadership, Logistics Management, Marketing Communications, Merchandising, Microsoft Excel, Microsoft Office, Microsoft Outlook, Multitasking, Newsletter, Nutrition, Organizational Skills, Presentation/Verbal Skills, Project/Program Management, Public/Media/Press/Analyst Relations, Purchase Orders, Recruiting Strategy, Regulations, Retail Management, Safety Compliance, Safety/Work Safety, Sales Prospecting, Scholarship, Student Services, Team Player, Training/Teaching, Writing Skills
LOCATION
Lubbock, TX
POSTED
Today

Major/Essential Functions

Recruitment & Visitor Engagement / Strategy & Outreach (35%)

  • Lead coordination of the CHHS Recruitment and Visitor Center
  • Manage campus visits, information sessions, and customized recruitment experiences
  • Serve as primary contact for prospective students, families, and guests
  • Develop and implement recruitment and communication strategies
  • Coordinate outreach efforts, recruitment fairs, and engagement initiatives
  • Collaborate with academic departments, Student Services staff, and ambassadors

Administrative, Data, Compliance & Support (25%)

  • Perform administrative office duties including data entry, scheduling, correspondence, and office operations
  • Process travel, P-Cards, reimbursements, vouchers, and purchase orders in compliance with university and State of Texas policies
  • Monitor recruitment data and prospect records to support enrollment tracking and reporting
  • Evaluate effectiveness of recruitment initiatives and recommend improvements
  • Complete required university training and comply with institutional policies and procedures
  • Support a collaborative, student-centered work environment

Events & Programs (15%)

  • Coordinate major college events and programs, including CHHS Day, Graduation Celebration, awards, receptions, and showcases
  • Manage event logistics, planning, compliance, and post-event evaluation

Ambassador & Leadership Programs (10%)

  • Serve as Co-Advisor for the CHHS Ambassadors program
  • Support recruitment, training, scheduling, and leadership development
  • Assist with Dean’s Leadership Council coordination

Scholarships & Communications (10%)

  • Coordinate scholarship communications, donor and student correspondence, and documentation
  • Support Merit Scholarship Program administration and reporting

Newsletter & Communications Coordination (5%)

  • Manage the CHHS “Enhance” newsletter in collaboration with Marketing & Communications
  • Collect and distribute updates on student success, events, and college initiatives

Other Duties as assigned



Grant Funded?

No

Pay Basis

Monthly

Work Location

Lubbock

Preferred Qualifications

  • Experience in recruitment or admissions.
  • Public Relations experience.


Department

College Health and Human Sciences

Required Attachments

Cover Letter, Resume / CV

Job Type

Full Time

Shift

Day

Required Qualifications

Bachelor's degree and four years of experience developing or managing programs or projects. Additional job related experience may be substituted for the required education on a year-for-year basis.

Does this position work in a research laboratory?

No

About the Department and/or College

As one of the four original colleges at Texas Tech University at its founding in 1925, the College of Health & Human Sciences (CHHS)has a rich history of investing in students, preparing them to impact the world around them. The College of Health & Human Sciences provides multidisciplinary education, research, and service focused on individuals, families, and their environments to improve and enhance the human condition. The college offers a wide range of outstanding and nationally recognized undergraduate and graduate programs and encompasses seven academic units that include Community, Family & Addiction Sciences; the Department of Design; Family & Consumer Sciences Education; Hospitality and Retail Management;  Human Development and Family Sciences; Interdisciplinary Human Sciences; Nutritional Sciences; and the School of Personal Financial Planning. In further supporting its vision of providing premier research, outreach, and educational programs that enhance human well-being worldwide, the CHHS is also home to six centers and five institutes. When they graduate, our students are making an impact as educators, healthcare professionals, financial planners, hospitality managers, fashion merchandisers, designers, counselors, and nutrition experts.



Safety Information

Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all TTU employees.

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan.

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.

About the University

Founded in 1923, Texas Tech University began with a mission to serve the needs of West Texas, but its impact has always reached far beyond. Today, Texas Tech, located in Lubbock (pop. 300,000+), is home to a vibrant community of more than 42,000 students.Texas Tech's 1,800-acre campus showcases Spanish Renaissance architecture and is home to one of the country's largest public art collections. Its 13 colleges include a prestigious School of Law and a distinguished School of Veterinary Medicine. These programs equip students with the skills and knowledge needed to excel in their respective fields. Built on the values of West Texas — hard work, grit and authenticity — the university graduates students who are deeply engaged in service to their communities and well-positioned to succeed in the world. Texas Tech is committed to achieving research and scholarly accomplishments that compare favorably to the member institutions of the Association of American Universities (AAU). For more than 100 years, Texas Tech has been a premier destination for those seeking a world-class education and a unique, personalized experience as a member of the Red Raider family.

Job Family

Academic & Student Services

Job Sub Family

Admissions & Recruitment

Knowledge, Skills, and Abilities

  • Strong customer service and communications skills (both oral and written)
  • Strong interpersonal skills
  • Ability to work independently and show initiative
  • Knowledge of Microsoft Office and Outlook
  • Ability to learn new software quickly
  • Ability to work well in a fast-paced, team environment
  • Strong organizational and task management skills
  • Ability to independently collect and compile information
  • Dependable, ability to multi-task, organized and detail-oriented


Annualized Pay Range

$48,000 - $63,700 - $78,400

About the Company

T

Texas Tech University