Job Description

Program Manager – NIH Clinical Center Nursing Department

Bethesda, Maryland | Full-Time | On-Site Leadership Opportunity

At Spectrum Healthcare Resources, we are proud to support some of the most respected healthcare missions in the country, and this opportunity is one of the most impactful yet.

We are seeking an experienced and driven Program Manager to support the NIH Clinical Center Nursing Department in Bethesda, MD. This is a rare opportunity to lead operations at the nation’s premier clinical research hospital, where groundbreaking medicine, patient-centered care, and innovation come together every day.

As the Program Manager, you will oversee Medical Support Assistant (MSA) operations supporting the Nursing Department and serve as the critical liaison between contract staff and NIH leadership. Your leadership will directly impact staffing continuity, patient support services, operational excellence, and the overall patient experience for individuals traveling from across the country to receive specialized care available nowhere else.

If you thrive in fast-paced healthcare environments, excel at leading teams, and are passionate about operational excellence, we want to hear from you.

Key Responsibilities

Leadership & Staffing Operations

• Ensure all Nursing Department positions remain fully staffed with qualified personnel
• Maintain coverage for planned and unplanned absences across all shifts, including evenings, weekends, nights, and holidays
• Serve as the primary operational liaison between contractor staff and NIH COR/contracting officials
• Monitor staffing accountability through sign-in systems and attendance oversight
• Provide rapid staffing updates and notifications to NIH leadership

Qualifications

• Prior leadership experience managing medical support staff in a healthcare, hospital, or clinical setting strongly preferred
• Experience supporting federal healthcare environments or large healthcare systems highly desirable
• Certified Medical Assistant (CMA) designation preferred
• Strong organizational, leadership, and communication skills
• Ability to manage multiple priorities in a fast-paced clinical environment
• Proficiency with Microsoft Office applications and ability to learn NIH systems
• Must be comfortable working onsite full-time with schedule flexibility

Important Employment Requirements

• Full-time onsite attendance required
• Federal background investigation and NIH PIV badge required prior to start
• Emergency Essential designation applies
• Must comply with all NIH conduct, privacy, confidentiality, and vaccination requirements

For More Information Contact:

Laura Hatcher

314-744-4156

Laura_Hatcher@spectrumhealth.com

Company Overview:

At Spectrum, we utilize over thirty-five years of experience providing optimal solutions for federal agencies that are both innovative and cost-effective. We hold ourselves to the highest standard to ensure successful outcomes for the facilities and healthcare professionals we serve. As a Joint Commission Certified Healthcare Resource, dependability and service are the driving forces of our mission. 

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