Program Manager - Antrim, NH

Why Join Harbor Care?

Are you looking for a career where you can make a meaningful impact every day?

Harbor Care is seeking a dedicated Program Manager who is passionate about helping others and committed to creating a positive change.

At Harbor Care, we believe everyone deserves the opportunity to live safe, stable, and healthy lives filled with purpose, respect, and dignity. Our team is dedicated to creating a safe, supportive, and collaborative environment where employees can make a meaningful impact every day while helping strengthen the communities we serve. Harbor Care is committed to breaking the cycle of homelessness through housing, healthcare, and veteran services while providing compassionate, person-centered support to the individuals and communities we serve.

Position Overview

The Program Manager plays an important role in supporting Harbor Care's mission by overseeing a residential rental assistance program serving individuals with disabilities in Antrim, New Hampshire. This position is responsible for property management, program oversight and supporting individuals in maintaining independence and dignity through stable housing, while helping create a safe, supportive, and person-centered environment for clients, staff, and community partners.

The ideal candidate is someone who is:

• Passionate about helping others
• Adaptable and solution-focused
• Comfortable working in a fast-paced environment
• A strong communicator and team player
• Committed to treating all individuals with dignity and respect

Benefits That Support Your Quality of Life:

At Harbor Care, we recognize that supporting our employees both personally and professionally is essential. We are committed to offering a comprehensive benefits package designed to promote health, financial wellness, work-life balance, and overall quality of life for you and your family. Harbor Care's comprehensive benefit package include:

• Medical, dental, and vision insurance
• Employee-paid life insurance options
• Generous paid time off and company-paid holidays
• 401(k) retirement plan with an excellent employer match
• Employee wellness and support resources
• Opportunities for professional growth and development

We believe in investing in our employees so they can continue making a meaningful impact in the communities we serve.

What You'll Do

Key Responsibilities

• Provide day to day oversight of a HUD 811 PRAC housing program across two residential sites
• Manage applicant intake, eligibility screening, and income verification
• Oversee move-ins, annual recertifications, and program exits in compliance with HUD requirements
• Conduct unit inspections and ensure property standards are maintained
• Coordinate maintenance needs and support safe, well-functioning housing environments
• Track rent collection and maintain accurate program documentation
• Address tenant concerns, including conflict resolution and lease compliance
• Ensure all records and resident information are handled with strict confidentiality
• Build positive and professional relationships with clients, staff, and community partners
• Maintain accurate and timely documentation, records, or reporting requirements
• Support Harbor Care's philosophy of care, mission, and organizational values in day-to-day work

Please note: Duties and responsibilities may evolve based on organizational needs, funding requirements, and program operations.

What We're Looking For

Required Qualifications

• Associate's or Bachelor's degree in Business, Human Services, or related field
• Knowledge of HUD Multi-family occupancy guidelines
• Valid New Hampshire Driver's License with clean driving record
• Ability to communicate effectively and work collaboratively with diverse populations

Preferred Qualifications

• Familiarity with NSPIRE standards and HUD regulations
• Experience managing housing programs, property operations, or similar environments
• Ability to manage sensitive situations, including conflict resolution and crisis de-escalation
• Experience working within nonprofit, healthcare, behavioral health, housing, human services, or community-based settings

Harbor Care values diverse experiences and backgrounds. Equivalent combinations of education, work experience, military service, volunteer work, internships, and transferable skills may be considered.

Harbor Care is committed to fostering a respectful, professional, and supportive workplace for all employees.

Harbor Care is proud to be an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, performance, and organizational needs in compliance with applicable federal, state, and local laws.