Program Manager 3, Internal Communications

Program Manager 3, Internal Communications

Salary

$79,545.03 - $86,461.99 Annually

Location

Taylorsville Campus, UT

Job Type

Exempt Full Time

Job Number

202500843

Division

Institutional Advancement

Department

Instl Marketing & Communicatio

Opening Date

05/26/2026

Closing Date

6/9/2026 11:59 PM Mountain

FLSA

Determined by Position

• Description
• Benefits
• Questions

Applicants must be authorized to work in the United States.

All employees are expected to maintain a permanent residence within the State of Utah as a condition of employment. New employees must provide a valid Utah residential address within 30 days of their start date.

Job Summary

Salt Lake Community College seeks a strategic and hands-on Internal Communications Manager to lead the coordination, execution, and continuous improvement of internal communications across a large, diverse, multi-campus workforce.

Reporting to the Director of Strategic Communications and Public Relations within Institutional Marketing & Communications (IMC), this position builds, refines, implements, and sustains the Colleges internal communications framework while personally developing and delivering high-impact communications.

This role coordinates, but does not centralize, internal communications. Divisions and departments retain responsibility for communicating within their areas. The Internal

Communications Manager provides structure, sequencing, and strategic guidance to promote clarity, reduce duplication, and reinforce shared institutional direction.

While student-facing communications are generally led by appropriate divisions (e.g., Student Affairs), this role may support or coordinate communications that require institution-wide alignment or impact both employees and students.

This is a full-time, manager-level role responsible for managing systems, strategy, and projects not direct personnel supervision.

Essential Duties & Responsibilities & Knowledge Skills & Abilities

Essential Duties & Responsibilities

Institutional Coordination & Strategic Alignment

• Lead refinement and implementation of SLCCs Internal Communications Framework.
• Maintain and facilitate the shared Internal Communications Calendar to increase visibility and reduce message overload.
• Coordinate cross-divisional communications to ensure appropriate timing and alignment with institutional priorities.
• Advise Cabinet and senior leadership on messenger selection, timing, audience considerations, and tone.
• Help ensure consistent institutional messaging during periods of change or complexity.

Strategic Consultation

• Manage the Internal Communications Request process to provide structure and shared visibility.
• Provide strategic consultation to departments regarding audience targeting, messaging clarity, and timing.
• Establish guidelines to promote consistency while preserving divisional ownership of content.
• Ensure communications support institutional priorities while respecting divisional autonomy.

Content Development & Execution

• Draft, edit, and distribute high-visibility and complex internal communications materials, including leadership messaging, policy updates, compliance notices, and change-related communications.
• Develop supporting materials such as FAQs, talking points, and communication plans.
• Customize messaging for diverse audiences across multiple campuses and employee groups.
• In select situations, support communications that include both employee and student audiences when institution-wide coordination is required.

Intranet & Channel Coordination

• Oversee strategic use of the employee intranet.
• Ensure employee-facing information remains current, accessible, and organized.
• Recommend improvements to internal communication channels to improve clarity and reduce redundancy.

Measurement & Continuous Improvement

• Establish metrics to evaluate communication effectiveness and engagement.
• Conduct periodic reviews of internal communication practices.
• Provide recommendations to strengthen clarity, coordination, and alignment.

Knowledge, Skills & Abilities

• Ability to operate independently in a high-responsibility role with limited staffing support.
• Comfort advising senior leadership.
• Ability to balance coordination with respect for divisional autonomy.
• Advanced project management skills and ability to manage multiple high-priority initiatives simultaneously.
• Ability to translate complex or technical information into clear, audience-centered messaging.
• Advanced writing and message development skills.
• Sound judgment, discretion, and ability to manage sensitive information.
• Strategic mindset with the ability to move fluidly between long-term planning and immediate production needs
• Ability to communicate effectively with a broad range of people with a variety of abilities and backgrounds, to maintain good working relationships across the College.
• Ability to work with all groups from a variety of academic, socioeconomic, cultural, and ethnic backgrounds, and with community college students, faculty, and staff, including those with disabilities.

Minimum qualifications

• Bachelors degree in Communications, Public Relations, Marketing, Journalism, or related field.
• Four (4) or more years of progressively responsible professional experience in communications, public relations, or a related field.
• Demonstrated experience developing and executing strategic communications plans in complex organizations.
• Exceptional writing, editing, and message-framing skills.
• Experience advising senior leaders or executives on communications strategy.

Preferred Qualifications

• Familiarity with Mailchimp and SharePoint
• Experience in higher education or the public sector.
• Experience supporting communications during organizational change, crisis situations, or highimpact institutional initiatives.
• Experience managing intranet platforms and internal communication systems.
• Familiarity with communication analytics and engagement measurement tools.

SLCC Information

Salt Lake Community College is Utahs largest open-access college in the state. We proudly educate 45,000+ students pursuing degrees in 100+ programs across 8 areas of study, and Utahs fastest growing industries and four-year baccalaureate programs consistently welcome SLCC graduates. Every SLCC employee has a hand in transforming students lives to strengthen its surrounding communities. SLCC employees work at 8 locations across the valley and capital city of Salt Lake with easy access to the beautiful Wasatch Mountains, world-class outdoor recreation, sporting events, museums, history, and arts and entertainment.

Salt Lake Community College seeks and values contributions from each community member and welcomes new perspectives. A respectful work environment is its top priority; academic excellence and lasting transformation occurs when we can collaborate freely. As an emerging Hispanic Serving Institution, SLCC leads the state with the highest enrollment of students from the Latinx/a/o community. SLCC is committed to serving students and being a model for inclusive and transformative education.

Salt Lake Community College (SLCC) is fully committed to policies of equal employment and nondiscrimination. The College does not discriminate on the basis of race, color, national origin, age, sex, sexual orientation, gender identity, genetic information, disability, religion, protected veteran status, expression of political or personal beliefs outside of the workplace, or any other status protected under applicable federal, state, or local law.

SLCC is a participating employer with Utah Retirement Systems (URS). In addition to URS, SLCC offers several other retirement account options.

This position is subject to a successful completion of a criminal background check.

• More information about Salt Lake Community College benefits: https://i.slcc.edu/culture/benefits/index.aspx
• Find our Total Compensation Estimator here:

https://i.slcc.edu/culture/hr/calc.aspx

01

Do you have a Bachelors degree in Communications, Public Relations, Marketing, Journalism, or related field?

• Yes
• No

02

Do you have four (4) or more years of progressively responsible professional experience in communications, public relations, or a related field?

• Yes
• No

Required Question

Employer Salt Lake Community College (UT)

Address 4600 South Redwood Road

Salt Lake City, Utah, 84123