Program Director of Family & Community Solutions Team (FCST)

Program Director of Family and Community Solutions Team (FCST)

Reports To: Executive Director of Student Support Services

Department: Department of Student Services

FLSA Status: Exempt

Terms of Employment: 12-months (240 days) 7.5 hours per day usually Monday through Friday. Daily work schedule will be determined by the supervisor or his/her designee. Work assignments and schedules are subject to change.

Annual Compensation: $90,449.00-$116,300.00

Job Summary

The Program Director for the Family & Community Solutions Team (FCST) provides leadership, coordination, and oversight for a comprehensive, school-based wraparound and care coordination process designed to improve student and family outcomes related to attendance, behavior, family engagement, social-emotional learning (SEL), school climate, literacy, and numeracy.

The FCST is a proactive, solutions-focused problem-solving team that identifies barriers early, coordinates interventions and services, monitors progress, and aligns support for students and families with complex needs. The Program Director leads the implementation of preventative and intervention-based systems that strengthen student wellness, academic engagement, family stability, and overall school success.

This position works collaboratively with school leadership teams, instructional leadership teams, school counselors, teachers, family liaisons, community agencies, and families to ensure students and families experience success in their homes, schools, and communities.

Minimum Qualifications

• Master's degree in Education, Counseling, Social Work, Educational Psychology, Counseling Psychology, or related field.
• Possess or eligible to obtain a leadership certification in Alabama.
• Minimum of three (3) years of experience in student support services, counseling, family engagement, school leadership, care coordination, or related field.
• Experience leading multidisciplinary teams and coordinating student/family interventions preferred.
• Knowledge of wraparound services, MTSS, trauma-informed practices, restorative practices, SEL frameworks, and family engagement strategies.
• Strong organizational, communication, facilitation, leadership, and problem-solving skills.

Preferred Qualifications

• Master's Degree in Educational Leadership and certification, preferred.
• Experience leading school-based wraparound services, student support programs, family engagement initiatives, or multidisciplinary intervention teams in a K-12 setting.
• Experience coordinating Multi-Tied System of Support (MTSS), attendance intervention, behavior support, restorative practices, social-emotional learning (SEL), or school climate initiatives.
• Administrative or supervisory experience supporting school counselors, family liaisons, social workers, behavior support staff, or student support personnel.
• Experience collaborating with community agencies, mental health providers, social service organizations, and external partners to support students and families.
• Knowledge of trauma-informed practices, crisis response, de-escalation strategies, and prevention-based student support systems.

Duties and Responsibilities:

• Leadership & Program Coordination
• Lead and oversee implementation of the Family & Community Solutions Team (FCST) process across schools and district programs.
• Facilitate a structured, multidisciplinary, solutions-focused approach to student and family support.
• Lead the coordination of monthly FCST meetings to review student needs, intervention progress, and support plans.
• Establish systems that support proactive intervention, prevention strategies, and coordinated care.
• Ensure wraparound supports are aligned, collaborative, and outcome-driven.
• Promote accountability, relationship-building, continuous improvement, and family-centered practices.
• Align FCST processes with district strategic priorities, MTSS frameworks, attendance initiatives, SEL, and school climate goals.

School-Based Family Liaison Oversight

• Provide leadership, direction, coaching, and support to school-based Family Liaisons.
• Ensure Family Liaisons effectively support attendance, behavior, SEL, family engagement, and wraparound intervention efforts.
• Develop systems, protocols, and accountability measures to ensure consistency and effectiveness across schools.
• Support Family Liaisons in implementing proactive outreach, relationship-building, and family-centered engagement practices.

Positive Behavior Intervention Supports (PBIS) & Social-Emotional Learning (SEL)

• Lead implementation of the district's proactive Positive Behavior Intervention Supports (PBIS) Program and Social-Emotional Learning (SEL) initiatives across all grade levels.
• Ensure proactive behavior expectations, restorative practices, and SEL competencies are explicitly taught and reinforced schoolwide.
• Collaborate with school leadership teams, counselors, teachers, and Family Liaisons to strengthen student wellness and school climate.
• Support schools in developing preventative systems that improve student behavior, emotional regulation, engagement, and connectedness

Wraparound Care Coordination

• Lead and monitor the four phases of the FCST wraparound process:
• Engage the Family and FCST
• Develop a Plan of Action
• Implement the Plan

Transition the Student and Family Out of Services

• Coordinate interventions and supports for students and families with complex needs.
• Ensure services are effectively connected, monitored, and adjusted based on student progress and family needs.
• Facilitate collaboration among school personnel, community agencies, mental health providers, and external partners.
• Monitor implementation fidelity and ensure timely follow-up and case management.

Student Support & Family Engagement

• Develop and support strategies related to:
• Attendance improvement
• Behavioral intervention and support
• Family engagement
• Social-emotional learning
• School climate and culture
• Build strong partnerships between schools, families, and community organizations.
• Connect families with community resources and support services.
• Facilitate family-centered problem-solving meetings and ongoing communication.
• Support schools in reducing chronic absenteeism, behavioral concerns, disengagement, and barriers to academic success.
• Promote systems that improve literacy and numeracy outcomes through holistic student and family support.

Data Monitoring & Accountability

• Develop systems for collecting, monitoring, and analyzing data related to:
• Attendance
• Behavior
• Family engagement
• SEL implementation
• School climate

Wraparound intervention effectiveness

• Ensure engagement and intervention data is consistently collected and reported to district leadership.
• Utilize data to evaluate program effectiveness, identify trends, guide interventions, and support continuous improvement.
• Prepare reports, presentations, and progress updates regarding FCST implementation and outcomes.
• Maintain accurate records, case documentation, intervention plans, and monitoring systems.

Key Performance Indicators (KPIs)

The Program Director for FCST will be evaluated based on measurable outcomes, in the following areas. The expectation is to reduce chronic absenteeism by 20% while improving family, student, and community engagement by 20% across all schools.

Attendance & Student/Family Engagement

• Reduction in chronic absenteeism
• Improvement in average daily attendance
• Increased family participation and engagement
• Increased successful attendance intervention outcomes
• Reduction in barriers impacting student learning and participation

Behavior & School Climate

• Reduction in office discipline referrals and repeat behavioral incidents
• Reduction in suspensions and exclusionary discipline practices
• Increased implementation of restorative and proactive behavior supports
• Improvement in school climate and SEL indicators

Family & Community Engagement

• Increased family outreach and participation rates
• Improved communication and collaboration between schools and families
• Strengthened community partnerships supporting student and family wellness

Operational Effectiveness

• Timely completion of reports, case documentation, and progress monitoring
• Effective facilitation of FCST meetings and intervention processes
• Evidence of implementation fidelity across schools
• Data-driven continuous improvement of FCST initiatives and support

Evaluation

Employee performance shall be evaluated annually by the Associate Superintendent of Student Support or a designee in accordance with applicable Montgomery Public Schools Board of Education policies, administrative procedures, and established evaluation protocols.

How to Apply:

All applicants should complete the State of Alabama online application and attach it to the specific job number to be eligible for hire. This application can be found on the website https://www.mps.k12.al.us/page/join-the-mps-team. Any questions should be directed to the Office of Human Resources at (334) 223-6700.

(The funding for and duration of this position are finite, pursuant to the Students First Act of 2011, Section 4(3)(b), tenure may not be gained by time served in this position.)

SPECIAL NOTE: The person selected for this position must agree to a background check, be fingerprinted, and pay a $46.20 fee. This is required by law.

The Montgomery County Board of Education is an equal opportunity employer. "No person shall be denied employment or be excluded from participation in any program or activity on the basis of disability, sex, race, religion, national origin, color or age."