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Program Director – IRTS Program

Gateway Health Services

Burnsville, MN

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JOB DETAILS
SKILLS
Acute Care, Behavioral Health, Case Management, Clinical Nursing, Clinical Support, Coaching, Communication Skills, Community Providers, Corrective Action, Customer Relations, Dental Insurance, Documentation Standards, Emergency Procedures, Emergency Response, Federal Laws and Regulations, Healthcare, Homeland Security, Hospital, Leadership, Licensed Marriage and Family Therapist (LMFT), Licensing, Maintain Compliance, Medications, Nursing, Operational Support, Operations, Organizational Skills, Patient Care, People Management, Performance Analysis, Performance Reviews, Plan Meetings, Problem Solving Skills, Process Safety Management, Psychiatry and Mental Health, Psychology, Public/Media/Press/Analyst Relations, Quality Assurance, Quality Management, Regulatory Compliance, Risk Management, Social Work, Staff Training, State Laws and Regulations, Team Player, Treatment Plan, Vision Plan
LOCATION
Burnsville, MN
POSTED
21 days ago

Program Director – (IRTS)

Gateway Health Services is seeking an experienced and motivated Program Director to support operations within our Intensive Residential Treatment Services (IRTS) program. This leadership position plays a key role in maintaining a safe, structured, recovery-oriented treatment environment while supporting staff, ensuring regulatory compliance, and overseeing day-to-day program operations.


The Program Director works closely with the Clinical Director, nursing staff, prescribers, and interdisciplinary team members to support high-quality mental health services for adults experiencing serious and persistent mental illness and co-occurring challenges.


Benefits & Perks


  •  Competitive Compensation 
  •  Health, Dental, and Vision Insurance 
  •  Paid Time Off 
  •  Flexible Scheduling Options 
  •  Supportive and Collaborative Team Environment 
  •  Career Advancement Opportunities 
Key Responsibilities


Leadership & Program Operations


  •  Support daily clinical and operational functions of the IRTS program 
  •  Help maintain a safe, therapeutic, trauma-informed, and recovery-oriented residential environment 
  •  Provide leadership and support during team meetings, care coordination, and daily operations 
  •  Assist with staffing coordination, scheduling, and program coverage needs 
  •  Support crisis response and emergency procedures when necessary 
Clinical Oversight & Documentation


  •  Provide clinical guidance, coaching, and support to staff 
  •  Monitor clinical documentation for quality, timeliness, and compliance 
  •  Support implementation of individualized treatment plans and therapeutic interventions 
  •  Promote integrated and person-centered mental health treatment practices 
  •  Support coordination of medication management and health service processes with nursing staff and prescribers 
Staff Supervision & Development


  •  Supervise and support interdisciplinary team members, trainees, and interns as applicable 
  •  Participate in recruitment, interviewing, onboarding, and staff retention efforts 
  •  Conduct staff coaching, feedback, and performance evaluations 
  •  Ensure staff complete required trainings and competency requirements 
Compliance & Quality Assurance


  •  Ensure compliance with Minnesota Statutes 245I and applicable state and federal regulations 
  •  Support licensing reviews, audits, corrective action plans, and quality improvement initiatives 
  •  Monitor safety procedures, risk management practices, and program policies 
  •  Assist in maintaining documentation and operational standards consistent with DHS expectations 
Admissions & Collaboration


  •  Participate in referral review, intake, and admissions processes 
  •  Coordinate care with hospitals, case managers, pharmacies, prescribers, and community providers 
  •  Build collaborative relationships with external partners and stakeholders 
  •  Facilitate communication across clinical and administrative teams to support continuity of care 
Qualifications


  •  Master’s degree in social work, psychology, counseling, or related behavioral health field required 
  •  Licensure preferred (LICSW, LPCC, LMFT, or LP) 
  •  Experience in mental health, residential treatment, or behavioral health settings required 
  •  Leadership or supervisory experience strongly preferred 
  •  Knowledge of Minnesota Statutes 245I, IRTS, or licensed residential services preferred 
  •  Strong organizational, communication, leadership, and problem-solving skills 
  •  Ability to work effectively in a fast-paced, high-acuity treatment environment 
Gateway Health Services is committed to creating a supportive, inclusive, and recovery-focused environment for both clients and staff. We welcome dedicated professionals who are passionate about behavioral health leadership and quality care.


About the Company

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Gateway Health Services