Administrative Management, Administrative Skills, Autism, Behavioral Health, Billing, Claims Management, Clinical Medicine, Cross-Functional, Customer Support/Service, Electronic Medical Records, Establish Priorities, Healthcare Administration, Insurance, Leadership, Onboarding, Operations, Operations Management, Outpatient Care, People Management, Practice Management Software, Prescription Drugs, Problem Solving Skills, Psychology, Revenue Management, Team Player, Workforce Planning
Join a Growing Program Where Your Leadership Matters
Are you an administrative leader who thrives on building efficient systems, supporting team members, and making a direct impact on families?
Join our growing autism and outpatient programs in Southeast Michigan! We prioritize an employee-focused environment where team members feel valued and supported.
We are seeking a Program Director to serve as our operational anchor. You will oversee daily administrative functions, scheduling, and staff supervision—allowing our clinical team to focus entirely on high-quality client care.
Key Responsibilities:
- Administrative Oversight: Manage daily clinical operations, streamline workflows, and provide cross-functional support for both the autism and outpatient programs as needed.
- Staff Leadership & Supervision: Supervise support staff, track productivity/attendance, and manage recruitment, onboarding, and administrative workforce planning.
- Scheduling & Authorization Management: Oversee client/staff schedules to maximize coverage, track insurance authorizations, and resolve scheduling conflicts.
- Billing & Revenue Cycle: Working with the operations manager, monitor claims accuracy, manage authorization workflows, and partner with billing staff and payers to resolve issues.
- Family Engagement: Guide families through intake/onboarding and serve as the main point of contact for administrative, billing, and scheduling inquiries.
Qualifications & Requirements:
- Education: Bachelor’s degree in Healthcare Administration, Business, Psychology, or a related field required (Master’s preferred).
- Experience: 3+ years of administrative management experience in healthcare, behavioral health, or autism services.
- Technical Proficiency: Experience with EMR and practice management software.
- Core Skills: Strong background in staff supervision, revenue cycle/authorizations, scheduling optimization, operational efficiency, and empathetic family communication.
What We Offer:
- Meaningful leadership role in an expanding, employee-centered program.
- A supportive, collaborative culture free from rigid corporate bureaucracy.
- Medical and prescription coverage.
- 2 weeks PTO after 3 months of employment.
- All major holidays including Christmas Eve paid.
- 401 K with up to a 4% match after 6 months of employment.
How to Apply
Please submit your resume and a brief cover letter detailing your administrative leadership and healthcare management background to: Linda@apextherapyservices.com