Program Coordinator - TRIO Student Support Services

Program Coordinator - TRIO Student Support Services

Salary

$44,856.00 - $59,760.00 Annually

Location

Grays Harbor College, Main Campus, 1620 Edward P Smith Drive, Aberdeen, WA

Job Type

Full-Time

Job Number

00835

Department

TRIO

Opening Date

07/20/2026

Closing Date

8/2/2026 11:59 PM Pacific

• Description
• Benefits
• Questions

Description

Grays Harbor College is now accepting applications for a Program Coordinator for TRIO Student Support Services (SSS) department. The program coordinator will report directly to the TRIO SSS Director. This position provides administrative support to all SSS staff. This position facilitates performance, production, and distribution of SSS services by facilitating all SSS administrative duties. The program coordinator will assist as a first point of contact for the GHC SSS program and assist in creating, maintaining, and promoting an environment where the participants and all Grays Harbor Students feel welcomed, respected, and encouraged to seek services and collaborate with the program. This position also provides information and advice to students, staff, Passport to Careers participants and the public regarding the Passport to Careers program. Work may be performed indoors or outdoors (mostly indoors) with frequent in-person interactions. It is essential to be able to remain at a desk/computer workstation for prolonged periods of time, perform extensive data entry and other computer-related tasks and create/maintain filing systems for departmental records.

This is a full-time, grant funded position and continuation is subject to the availability of funding. Some evening or weekend work and/or occasional travel may be required with advance notice. Grays Harbor College has an excellent benefits package to include medical, dental, vision, basic life insurance, primary and supplemental retirement programs and long-term disability insurance. Full-time employees will also receive 11.33 hours of vacation leave per month to start, 8 hours of sick leave per month, and 4 personal leave days a year. Washington state also observes 11 paid holidays per year.

Classified positions at Grays Harbor College have been designated as bargaining unit positions represented by the Washington Public Employees Association, Local 365. The union and the college have a collective bargaining agreement (referred to as the contract) that is posted on the GHC website. https://www.ghc.edu/hr/labor-relations

About the College .

Grays Harbor College serves the communities of Grays Harbor and Pacific counties on the Pacific coast of Washington. Located in Aberdeen, Washington at the base of the beautiful Olympic Peninsula, the College is less than an hour away from scenic Pacific Ocean beaches and close to both the Olympic and Mount Rainier National Parks. Grays Harbor provides the perfect landscape to enjoy the abundance of excellent outdoor activities such as camping, hiking, biking, fishing, clam digging, surfing, boating, and various kayak/canoe paddling opportunities. Grays Harbor College is located on the ancestral lands of the Chehalis, Chinook, Quinault and Shoalwater Bay Peoples. For more information about working for the college and living in Grays Harbor visit https://www.ghc.edu/hr

Grays Harbor is committed to providing excellent educational opportunities. We prioritize student learning, promote student and faculty success, foster an inclusive environment, manage our resources, and connect with the community. We strive to create a culturally relevant environment on campus and in the community by learning and practicing equity-mindedness and promoting faculty, staff, and student diversity.

Essential Duties and Responsibilities

Administrative Support

• Maintain SSS staff calendar and schedule appointments with participants
• Answer telephone; schedule participants for intakes and relay essential information to the director and specialists
• Receive and assist with calls and walk-in participants; be the first point of contact for visitors to the office
• Explain SSS and Passport to Careers services, assist participants with completion of intake forms, and provides participants with information about campus and community resources, and college processes, as well as make referrals
• Ability to effectively organize multiple work assignments involving competing priorities to produce work that is accurate, of high quality and meets deadlines
• Maintain and update participant filing and records management system using Student Access software and physical file folders
• Input participant data into participant management system (Student Access) and contribute to the submission of monthly, quarterly, and annual reports (APR); Assist supervisor with the Annual Performance Report (APR) as required by the US Department of Education
• Coordinate and maintain effective office procedures and efficient workflow
• Maintain office supplies and materials, initiate purchase of approved items. Keep accurate inventory of equipment and supplies
• Prepare correspondence, meeting notices and agendas, and maintain meeting minutes for all SSS staff meetings
• Maintain SSS web pages, Canvas shell, and applicable social media channels, including Facebook and Instagram
• Initiate, monitor, and reconcile budget expenditures using ctcLink
• Assist in hiring and training of new staff - permanent, temp, and/or student employees
• Other related duties and special projects, as assigned

Participant Support

• Work directly with TRIO SSS participants to provide service support
• Facilitate participant intake process, following project guidelines and procedures. Create intake packets
• Pre-screen participant's eligibility for services
• Interact with human service agencies, educational institutions, and educational programs to coordinate services and promote access to post-secondary education
• Act as a liaison, advocate, and resource for participants
• Work effectively and collaboratively with other TRIO staff, campus departments and personnel
• Maintain appropriate written and electronic documentation of each project participant for tracking and data collection, using Student Access and by creating physical file folders
• Assist program participants with enrollment, financial aid, academic and related issues associated with post-secondary education
• Present workshops on financial aid, literacy, scholarship processes, and college readiness and enrollment processes. Understand and follow federal grant rules and guidelines
• Input participant information in database to track current and past participant information
• Actively participate in SSS staff meetings and College committees as appropriate
• Other related duties as assigned

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Qualifications:

• Associates degree in office administration, accounting, business, education, human services, or other related fields
• Increasingly responsible clerical/administrative experience or equivalent combination of experience, training, and/or education which clearly demonstrates the ability to perform the essential function of the position
• Experience or training that demonstrates the ability to use MS Word, MS Excel, e-mail, and/or other similar software applications

Preferred/Desired Qualifications:

• Experience with financial, human resources and/or student data systems
• 2+ years in secretarial work; filing experience
• Fiscal experience, training and/or education demonstrates the ability to monitor and reconcile budgets, budgeting, and interpret fiscal data and provide related reports
• Experience in higher education; TRIO related experience; Passport to Careers related experience
• Experience with social media; Facebook, Instagram and/or other platforms
• Experience with federally funded education programs
• Perform complex word processing tasks such as merging and sorting, integrating text with graphics, spreadsheet and data base files, uploading and downloading and creating footnotes and outlines
• Bachelors in education, higher education, human services, human development, counseling, or any other related field
• Experience facilitating workshops, seminars and/or presentations.
• Strong organizational, written, and oral communication skills
• Knowledge of the unique needs of low-income, first-generation populations, at-risk populations, special-needs populations, and other under-represented populations
• Ability to interview students and assess educational, personal, and financial needs.
• TRIO project experience or equivalent program that serves students who are first-generation, historically underrepresented, low-income, disabled, and/or academically underperforming.
• Conversational Spanish language proficiency.
• Two or more years experience of higher education in outreach and recruitment and/or entry services in a college setting
• Similar characteristics to the participant population being served
• Demonstrated experience with contributing to culture change around equity and inclusion with a social justice lens
• Ability to use a computer and other technologies as routine work tools and operate a student information management software to assist students.

Supplemental Information

In addition to the GHC online Application you will need to submit the following materials. Incomplete applications will not be accepted or considered.

• Letter of application addressing your qualifications for the position.
• Resume
• Contact information for 3 professional references.
• Transcripts of college work completed. Unofficial copies are acceptable.

Background checks - Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington State Law.

Grays Harbor College does not discriminate on the basis of race, color, national origin, sex, disability, sexual orientation, gender identity, creed, religion, marital status, veteran status, genetics, or age in its programs, activities, and employment. The following person has been designated to handle inquiries regarding the non-discrimination policies:

• Title II/Section 504 and Title IX Coordinator - Erin Tofte, Associate Vice President of Human Resources

For further information on notice of non-discrimination, visit https://ocrcas.ed.gov/contact-ocrfor the address and phone number of the office that serves your area, or call 1-800-421-3481.

Grays Harbor College has an excellent benefits package to include medical, dental, vision, basic life insurance, primary and supplemental retirement programs and long-term disability insurance. Full-time employees will also receive 11.33 hours of vacation leave per month to start, 8 hours of sick leave per month and 4 personal leave days a year. Washington state also observes 11 paid holidays per year.

Classified positions at Grays Harbor College have been designated as bargaining unit positions represented by the Washington Public Employees Association, Local 365. The union and the college have a collective bargaining agreement (referred to as the contract) that is posted on the GHC website.

01

Do you have an Associates degree (or higher) in office administration, accounting, business, education, human services, or other related fields?

02

Do you have increasingly responsible clerical/administrative experience or equivalent combination of experience, training, and/or education which clearly demonstrates the ability to perform the essential function of the position?

03

Do you have experience or training that demonstrates the ability to use MS Word, MS Excel, e-mail, and/or other similar software applications?

04

ALMOST DONE! The following are the preferred qualifications for the position, they are NOT required. Please let us know if you meet any of them by responding with the corresponding number below: 1. Experience with financial, human resources and/or student data systems 2. 2+ years in secretarial work; filing experience 3. Fiscal experience, training and/or education demonstrates the ability to monitor and reconcile budgets, budgeting, and interpret fiscal data and provide related reports 4. Experience in higher education; TRIO related experience; Passport to Careers related experience 5. Experience with social media; Facebook, Instagram and/or other platforms 6. Experience with federally funded education programs 7. Perform complex word processing tasks such as merging and sorting, integrating text with graphics, spreadsheet and data base files, uploading and downloading and creating footnotes and outlines 8. Bachelors in education, higher education, human services, human development, counseling, or any other related field 9. Experience facilitating workshops, seminars and/or presentations. 10. Strong organizational, written, and oral communication skills 11. Knowledge of the unique needs of low-income, first-generation populations, at-risk populations, special-needs populations, and other under-represented populations 12. Ability to interview students and assess educational, personal, and financial needs. 13. TRIO project experience or equivalent program that serves students who are first-generation, historically underrepresented, low-income, disabled, and/or academically underperforming. 14. Conversational Spanish language proficiency. 15. Two or more years experience of higher education in outreach and recruitment and/or entry services in a college setting 16. Similar characteristics to the participant population being served 17. Demonstrated experience with contributing to culture change around equity and inclusion with a social justice lens 18. Ability to use a computer and other technologies as routine work tools and operate a student information management software to assist students.

Required Question

Employer Grays Harbor College

Address 1620 Edward P. Smith Drive

Aberdeen, Washington, 98520

Phone (360) 538-4257

Website https://www.schooljobs.com/careers/ghc