Posting Details ================
Position Information --------------------
Applicants must be legally authorized to work in the United States at the time of hire and must maintain authorization throughout employment. This position is not eligible for sponsorship. This position is contingent upon the availability of sufficient funding.
Position Title ---------------
Program Coordinator - Semester Study Abroad
Position Summary ----------------
The Program Coordinator for Semester Study Abroad supports Semester Study Abroad by assisting the Director of Semester Study Abroad with executing programs and events in support of the recruitment, retention, orientation, and reentry of semester study abroad students. The Program Coordinator is a member of the Gordon-Zeto Center for Global Education team tasked with providing opportunities and available resources for Spelman faculty and students so they can engage with the many cultures of the world. This position is a non-remote full-time position.
Essential Duties and Responsibilities --------------------------------------
### Conducts information sessions and responds to questions and concerns in-person, virtual, and via email from both students and parents on Spelman-approved programs, offerings, requirements, costs, billing, scholarships, and deadlines for semester study abroad.
### Works with Director to prepare and develop targeted marketing, social media communications, and resources for events, activities, and outreach campaigns for students, faculty, and staff.
### Provides strong logistical in-person and virtual support for Student Abroad activities and semester-based events calendar, including information sessions and workshops, open office hours, Fall-Spring orientation, internal and external scholarships, etc., using software tools for scheduling, collaboration, and work management.
### Intensive student contact and follow-up are required to ensure student notification and participation.
### Coordinates in-person and virtual visits of Study Abroad providers, consortium institutions, and guest presenters for events, meetings, orientations.
### Processes students applications and other paperwork and documentation and keeps students informed by online, in-person, and/or via social media of necessary information to remain registered as a study abroad participant, informed of housing, pre-departure in-country, and returning student matters, billing, orientation, etc.
### Develops systems and databases to maintain all records for semester/year study abroad students, including but not limited to Spelman Study Abroad and Scholarship applications, health, safety, and insurance forms, and documents, external scholarships, transcripts, passports, release & waiver agreements, code of conduct, etc.
### Provides yearly summary list of students, majors, and programs for Institute for International Educations Open Doors Report.
### Updates Study Abroad forms, policy, procedures, and brochures.
### Monitors budget and expenditures in Banner, prepares departmental and institutional billing statements and invoicing, and prepares periodic reports.
### Works with Student Accounts to prepare billing statements and invoicing and ensures appropriate distribution.
### Sends transcripts of Spelman students to Registrars Office for posting to students transcripts.
### Corresponds with representatives from various programs (CIEE, IES, IFSA, CAPA, Arcadia, SIT, etc.) regarding student transcripts.
### Creates directory of study abroad program participants for submission to Public Safety each term.
### Performs various administrative and clerical duties, including ordering office supplies and program materials, catering, food, postal services, preparation of checks and invoices.
### Manages the Study Abroad Resource Room, including ensuring its orderly upkeep, ordering and evaluating the need for inventory, and displaying current program materials and catalogs for approved programs and student abroad events and activities.
### Supervises work-study and general college students, including their training and orientation on the study abroad process for Fall, Spring, and Summer students.
### Provides administrative support for the Faculty Study Abroad Committee throughout the year.
### Prepares and organizes materials for The Spelman College Alumnae, Martin Yanuck, JP Morgan Chase, Merrill, Interstudy, Rick J. & Anna L. Mills, Lady Von Strickland-Cook, etc. scholarship applications.
### Schedules and coordinates application screenings and/or interviews for scholarship applicants and compiles completed applications for Committee review and program provider acceptance.
### Provides administrative support for the Coordinator of Short-term Faculty-led Programs and the Vice-Provost for Global Education on the Centers initiatives, such as faculty-led programs to Ecuador, Japan, Trinidad, Malaga, Oaxaca, Costa Rica, etc.
### Provides administrative support for the Coordinator of the International Student Services regarding on-boarding of new international students and other Gordon-Zeto Centers events and programming.
Required Qualifications ----------------------
### Bachelors degree and at least two years of experience or a combination of education and experience required.
### Experience living abroad and/or programming in an academic setting required.
### Ability to manage complex and multiple tasks with minimal supervision.
### Strong student-facing experience, communication, and time management skills.
### Professional demeanor with the ability to interface with internal and external customers with diplomacy and tact is essential.
### Independent judgment is necessary to plan, prioritize, and organize a diversified workload with attention to detail.
### Work requires fact-finding and compilation skills plus ability to perform a variety of tasks simultaneously at times with little supervision.
### Excellent oral communication skills are required when providing information and responding to questions from students, parents, employees, and the general public in one-on-one or group situations.
### Incumbent must be able to write business correspondence, procedure manuals, compose memos, letters, and emails.
### Also must be able to read, analyze, and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals.
### Good proofreading skills are essential.
### This work requires the ability to perform intermediate-advanced level computer skills using the Microsoft Office Suite, Word, Excel, and PowerPoint, and experience working with software tools for scheduling, collaboration, and work management is a plus.
### In addition to producing correspondence duties may involve assignments that require creating mail merges, fliers, forms, and spreadsheets using formulas plus the use of Outlook, Lotus Notes, Banner Financial Module, and Internet navigation.
### Knowledge of study abroad software preferred, e.g., Terra Dotta.
Preferred Qualifications ----------------------
### Knowledge of the field of Education Abroad and Cross-cultural experience preferred.
### Knowledge of study abroad software preferred, e.g., Terra Dotta.
Certifications, Licenses, Restrictions --------------------------------------
NONE
Physical Demands -----------------
### While performing the duties of this job, the employee is regularly required to sit, walk, use hands to handle office supplies, operate computer and other office equipment, talk, and hear.
### The employee is frequently required to reach with hands and arms and stand.
### The employee is occasionally required to stoop, climb, and/or move up to 15 pounds.
### Specific vision abilities required by this job include the ability to adjust focus.
Shift, Travel, and Work Location ---------------------------------
### This position requires onsite work and is not eligible for remote work.
### FLSA Non-Exempt
### Number of Vacancies: 1
### Anticipated Candidate Start Date
### Position End Date
### Posting Detail Information
### Posting Number: SC0865P
### Posting Open Date
### Posting Closing Date
### Open Until Filled: No
### Special Instructions to Applicants
### EEO Statement: Spelman College is an Equal Opportunity Employer.
### We are a smoke-free campus.
Supplemental Questions ----------------------
Required fields are indicated with an asterisk.
Documents Needed to Apply ---------------------------
Required documents: Resume, Cover Letter of Interest.
Optional documents: