Program Assistant

Hospice

May 26

Written By Doug Ferguson

Responsible to: Hospice Manager

Hours: 40 hours/week

Schedule: Monday - Friday

Pay Range: $19.10 - 28.64

Job Summary:

The Hospice team is seeking an enthusiastic, dependable, and determined candidate to fill our Program Assistant role. Program Assistant supports Hospice, and Pete Moore Hospice House and will act as a liaison for our Patients, Volunteers, and Leadership. The ideal candidate must have Medical Office Experience, excellent oral and written communication, and be able to organize multiple priorities in a short period of time.

Education & License Requirements:

High school graduate or G.E.D. required, business school graduate preferred.

Minimum Qualifications & Experience:

Must have at least one year of clerical experience, medical office background preferred. Must possess proficient computer skills, including MS Office Suite (EXCEL, Word, Outlook, PowerPoint, Publisher, Experience working in a fast-paced, interdisciplinary environment preferred. Excellent verbal and written communication skills are required. Experience in hospice, home health, long-term care, or other healthcare environments preferred. Ability to maintain confidentiality and professionalism in sensitive situations. Ability to work collaboratively with clinical and non-clinical team members. Strong customer service and interpersonal skills.

Essential Job Functions:

Function as an engaged, collaborative, flexible, team player.

• Operate all standard office business machines.
• Cover incoming telephone calls.
• Managing patient records, admissions paperwork, physician orders, and hospice documentation in compliance with Medicare and regulatory requirements
• Route incoming and outgoing faxes, including physician orders through Outlook.
• Monitoring and prioritizing urgent requests while maintaining confidentiality and professionalism
• Maintain inventories and orders office and medical supplies.
• Assisting leadership teams with special projects, audits, education tracking, and program organization
• Work independently with a Self-starter and motivated approach.
• Utilize strong organizational skills with good memory for numbers and names.
• Communicate in an objective, tactful, and diplomatic manner with staff, patients, families, and visitors.
• Handle multiple tasks simultaneously and work at a varied pace with accuracy.
• Demonstrating sensitivity, compassion, and professionalism when interacting with individuals experiencing serious illness, grief, or crisis
• Maintain working knowledge and proficiency in Home Care data systems and MS Office Suite, with data entry skills.
• Other duties as assigned.

Marginal Job Functions:

Troubleshoot general office equipment problems. Clean work area. Moving supplies and equipment.

How to Apply:

Please complete our Employment Application below. You may be asked to verify your email address. Once it is submitted, you will receive a copy via email.

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