Program and Operations Supervisor, Senior*

Program and Operations Supervisor, Senior*

Salary

$84,346.00 - $139,750.00 Annually

Location

400 Jefferson Davis Highway, Richmond, VA

Job Type

Full-Time

Job Number

35M00000187

Department

Public Utilities

Opening Date

07/21/2026

Closing Date

8/4/2026 11:59 PM Eastern

• Description
• Benefits
• Questions

Are you Richmond R.E.A.D.Y? Respect. Equity. Accountability. Diversity…YOU!!!

This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent, fostering growth opportunities, and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice, we are thrilled about the below employee benefit enhancements:

• Virginia Retirement System (VRS)
• Language Incentive
• Referral Bonus
• Tuition Assistance Program

Description

The City of Richmond Department of Public Utilities is seeking a qualified Program and Operations Supervisor, Senior. The selected incumbent will be responsible for managing the teams that operate and maintain the City of Richmond Water Distributions System. This system includes 1200 miles of water main, 27,000+ valves and 6,500+ hydrants. Incumbents supervise staff; set program goals, objectives, and standards; plan and monitor programs for progress towards objectives. They will oversee changes in policies and procedures; oversee the maintenance of equipment; participate in special projects. coordinate with clients, peers, the community, and other agencies; manage contracts as well as financial and performance data; and prepare reports.

Duties include but are not limited to

• Managing/supervising staff responsible for the water distribution system operation and maintenance
• Managing Capital Improvement Projects
• Preparing reports for regulatory compliance
• Conducting tours as needed
• Preparing briefing materials for senior management

Qualifications, Special Certifications and Licenses

MINIMUM TRAINING AND EXPERIENCE:

• Bachelors degree in business or public administration, or field related to assignment
• Five years of journey-level professional experience in area related to assignment (Water Transmissions Systems)
• An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification

PREFERRED QUALIFICATIONS:

• Ten (10) years of progressively responsible related experience that includes significant experience with water transmissions systems;
• The preferred candidate will have five (5) years inspection experience in water transmission system operations;
• Experience working in public utilities, public works and/or environmental regulatory agencies is a plus; to include the Virginia Health Department, Department of Environmental Quality and the Environment Protection Agency.
• Eight (8) years of supervisory and leadership experience.
• Six (6) years managing Capital Improvement Projects with the ability to see and convey the big picture concerning short and long term projects and goals;
• Experience with Microsoft Office Suite programs;

LICENSING, CERTIFICATIONS, and/or OTHER SPECIAL REQUIREMENTS:

• Some assignments may require a valid Drivers License with a satisfactory driving record and a valid Commonwealth of Virginia Drivers License within 30 days of hire.

KNOWLEDGE, SKILLS, AND ABILITIES:

TYPICAL KNOWLEDGE, SKILLS, AND ABILITIES: These are a representative sample; position assignments may vary.

Knowledge (some combination of the following):

• Accounting, budgeting, accounts payable/receivable
• Computer programs such as Microsoft Office Suite
• Cultural development
• Data analysis
• Data management
• Electronic databases and related software applications (such as RAPIDS financial system, EIS eXpress reporting/ GL Connect)
• Federal regulations pertaining to assigned area
• Laws and legal procedures related to focus area
• Evidence Based Programs
• Project management
• Rule Based Applications
• Surveillance services, including GPS

Skills (some combination of the following):

• Communicating and coordinating with various internal and external departments
• Creating and implementing policies and procedures
• Gathering and interpreting data routinely
• Interpreting and applying federal regulations for programs
• Managing contracts, projects, data, and reports
• Overseeing daily accounting and procurement functions
• Overseeing the financial and operational aspects of programs of focus
• Supervising including conducting performance evaluations, and mentoring
• Understanding a programs intent and application
• Oral and written communication

Abilities (some combination of the following):

• Pay attention to detail
• Organize
• Set timetables, achieve milestone, track progress, and take corrective actions

Americans with Disabilities Act Requirements

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. Prospective and current employees are invited to discuss accommodations.

ENVIRONMENTAL HAZARDS: Working conditions may include exposure to travel to other locations within the City of Richmond as well as outside of the City of Richmond; exposure to hazardous physical conditions such as mechanical parts, electrical currents, vibrations, etc.; atmospheric conditions such as fumes, odors, dusts, gases, and poor ventilation; inadequate lighting; intense noise; and environmental hazards such as disruptive people, imminent danger, and a threatening environment.

PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT: Due to the nature of work assignments, incumbents must be able to perform detailed work on multiple, concurrent tasks, with frequent interruptions and under time constraint. The essential duties of this classification may require the ability to regularly talk, hear, see, and perform repetitive motions; and occasionally climb, stoop, crouch, reach, stand, walk, push, pull, lift, finger, grasp, and feel. The working conditions may include environmental hazards. In terms of the physical strength to perform the essential duties, this classification is considered to be light work, exerting up to 20 pounds of force occasionally, up to 10 pounds of force frequently, and a negligible amount of force constantly to move objects.

• Internal use: HR Generalist to review.

Equal Employment Opportunity Statement

The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment, the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process, please contact Veronica Kenner, by email at HR-ADA@rva.gov.

This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training.

The City of Richmond Values Veterans. We are an official V3 Certified Company.

The City of Richmond is a proud partner with the US Army Partnership for Your Success PaYS Program.

With over 4,000 employees, the City of Richmond is an "Employer of Choice" among cities throughout the nation. The City strives to hire and retain employees who bring dedication and talent to the workforce. Offering a competitive, cost effective, and quality benefits package is one element of an "Employer of Choice".

The City offers a full range of benefit programs from initial hire through retirement. Please visit our Web site for details.

01

10-point compensable veteran. You must have an existing compensable service-connected disability of 10 percent or more. Other 10-point veteran include disabled veteran or a veteran who was awarded the Purple Heart for wound or injuries received in action, veterans widow or widower who has not remarried, wife or husband of a veteran who has a service-connected disability, widowed, divorced or separated mother of an ex-service son or daughter who died in action, or who is totally and permanently disabled. Do any of these apply?

• Yes
• No

02

5-point veterans must have been discharged under honorable conditions and had one of the following: Active duty in the Armed Forces of the United States, in a war, or during the period 4/28/52-7/1/55 or active duty for more than 180 consecutive days other than for training, any part of which occurred during the period beginning 2/1/55 and 10/14/76 or active duty during the Gulf War sometime between 8/2/90 - 1/2/92 or active duty in a campaign or expedition for which a campaign badge has been authorized or active duty for which more than 180 consecutive days other than for training, any part of which occurred during the period beginning 9/11/2001 and ending on the date prescribed by the Presidential proclamation or by the law as the last date of operation Iraqi Freedom. Do any of these apply?

• Yes
• No

03

Which best describes your highest level of education?

• High school diploma/GED
• Some college
• Associates Degree
• Bachelors Degree
• Masters/ Advanced Degree
• None of the above

04

Which best describes your years of experience supervising?

• 1-2 years
• 3-4 years
• 5-6 years
• 7-9 years
• 10 or more years
• No experience

05

Do you have experience working in Public Utilities, Public Works or an Environmental Regulatory Agency?

• Yes
• No

06

What regulatory agencies do you have experience working with? (Select all that apply)

• Virginia Department of Health (VDH)
• Department of Environmental Quality (DEQ)
• Environmental Protection Agency (EPA)
• None of the above

07

Which best describes your experience working with water transmissions systems?

• 1-2 years
• 3-4 years
• 5-6 years
• 7-9 years
• 10 or more years
• No experience

08

Which best describes your experience in managing Capital Improvement Projects (CIP)?

• 1-2 years
• 3-4 years
• 5-6 years
• 7-9 years
• 10 or more years
• No experience

09

Which best describes your experience in project and construction inspections?

• 1-2 years
• 3-4 years
• 5-6 years
• 7-9 years
• 10 or more years
• No experience

Required Question

Employer City of Richmond

Address 900 East Broad Street

Suite

Richmond, Virginia, 23219

Phone (804) 646-5660

804-646-5660

Website https://www.rva.gov/