Program Analyst, Pricing Governance

Crisis24 is a global, AI-enhanced provider of travel risk management, mass communications, critical event management, crisis-security consulting, personal protection solutions and global medical concierge capabilities, allowing prominent organizations, disruptive brands and influential people to operate with confidence in an uncertain world. Acting as a central coordinator, this role partners with Pricing, Product, Finance, Revenue Operations, Sales, Legal, and other stakeholders to ensure pricing decisions are reviewed, approved, and executed effectively.

About Crisis24

Crisis24 is a global, AI-enhanced provider of travel risk management, mass communications, critical event management, crisis-security consulting, personal protection solutions and global medical concierge capabilities, allowing prominent organizations, disruptive brands and influential people to operate with confidence in an uncertain world. At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge.

More information is available at

Who We Are Looking For

The Program Analyst, Pricing Governance oversees the intake, evaluation, approval, and implementation of strategic pricing and packaging initiatives across Crisis24 IRM products and services. Acting as a central coordinator, this role partners with Pricing, Product, Finance, Revenue Operations, Sales, Legal, and other stakeholders to ensure pricing decisions are reviewed, approved, and executed effectively.

This position is located at our Annapolis, MD office.

Role Clarification

This is a strategic pricing governance and program management role, not a deal desk, quoting, or transactional pricing position. The focus is on oversight of pricing initiatives, governance processes, executive review support, and driving cross-functional implementation of approved pricing and packaging changes.

What You Will Work On

• Manage pricing and packaging requests from intake through implementation.
• Prepare materials and recommendations for pricing governance and executive review meetings.
• Coordinate cross-functional teams to execute approved pricing initiatives.
• Track milestones, risks, dependencies, and action items.
• Maintain visibility into pricing initiatives and ensure governance processes are followed.
• Drive process improvements that increase consistency, transparency, and operational efficiency.

What You Will Bring

• Experience in program management, business operations, revenue operations, pricing support, or a related field.
• A master's degree in Business Administration (MBA) is preferred.
• Strong organizational, project management, and communication skills.
• Ability to manage multiple stakeholders and priorities simultaneously.
• Experience working cross-functionally and supporting executive-level decision-making.
• SaaS, technology, pricing, commercialization, or finance experience preferred.

Success in This Role

• Improve visibility, governance, and execution of pricing initiatives.
• Support informed decision-making by pricing leadership.
• Ensure timely implementation of approved pricing and packaging changes.
• Strengthen cross-functional collaboration and process discipline.

The salary range for this position is $100,000 - $115,000, depending on experience and qualifications.

Information Security

Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.

Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.