Program Administrator

Program Administrator

Sanmina Corporation (Nasdaq: SANM) is a leading integrated manufacturing solutions provider serving the fastest-growing segments of the global Electronics Manufacturing Services (EMS) market. Recognized as a technology leader, Sanmina Corporation provides end-to-end manufacturing solutions, delivering superior quality and support to Original Equipment Manufacturers (OEMs) primarily in the communications networks, defense and aerospace, industrial and semiconductor systems, medical, multimedia, computing and storage, automotive and clean technology sectors. Sanmina Corporation has facilities strategically located in key regions throughout the world.

Job Purpose:

The Program Administrator will assist in managing the business relationship between assigned customer and the manufacturing facility to ensure that customer expectations are met and/or exceeded. This position can provide opportunities and experiences for the candidate to develop skills and talent necessary leading to a rewarding career as Program Manager.

Nature of Duties/ Responsibilities:

• Assist Program Manager in the management of commercial aspects of the business including product margin, product pricing (price effectively, inventory re-valuation), RMAs, tariffs, freight recovery premiums and ECO's with the customer.
• Assists in managing customer backlog, resolving accounts receivable issues and driving closure for excess & obsolete material.
• Reporting key business indicators such as revenue, profitability, on time delivery, inventory turns, quality and asset management.
• Works closely with the Program Manager and with various departments in expediting procurement shortages and production work flows to meet program delivery goals.
• Receives customer requests and prepares documents related to processing returns (RMA).
• Records and reports the status of equipment returns, repairs, replacements, sales orders and delivery schedules.
• Maintains records of returns, schedule changes, product enhancements or changes and product pricing, and resolves return credit problems.

Education and Experience:

• Must be proficient in Microsoft Office; Excel, Word, PowerPoint.
• Must understand contractual obligations to be able to assist with timely fulfillment (e.g. backlog management, operational execution, delivery, payment, etc)
• 5+ years of experience in customer service or program administration
• Strong verbal and written communication skills.
• Must be able to work independently & quickly while under pressure in a fast paced environment

Sanmina is an Equal Opportunity Employer

This is an ITAR facility and applicant must be a U.S. Citizen or a lawful Permanent Resident