Profit Center Manager

About the Role:

You will:

• Plan, direct, and lead all business operations at the Profit Center. This role is accountable for sustaining consistent profitability of the business.

• Achieve sales, gross profit, market share, and profit sharing goals through the recruitment, development, training, coaching, evaluation, and management of the Profit Center team.
• Set clear performance expectations and goals for teammates and conduct regular performance evaluations to assess progress and provide feedback and development.

• Determine targeted customer account potential, establish sales goals for those accounts, and hold salespeople accountable for achieving those goals.
• Achieve upper quartile performance in these key indicators - Gross Profit %, Net Salaries Ratio, Occupancy Ratio, Return on Investment, Gross Profit per Employee, and Profit Sharing per Employee.
• Analyze available financial reports and information, implementing appropriate strategies to increase sales and margins, improve productivity, and manage expenses and assets.
• Ensure the Profit Center meets or exceeds customer service expectations.
• Build relationships in the community to understand the marketplace, increase market share, and identify new markets.

• Conduct all business in accordance with Company policy and procedures.
• Maintain and insist upon a safe working environment in accordance with Company policy and procedures.
• Safeguard and maintain all Profit Center assets - buildings, fleet, equipment, inventory, and receivables.
• Successfully complete required safety and compliance training programs as assigned.
• Perform other duties as assigned by management.

About You:

• College degree or equivalent industry experience
• 5+ years of sales and service experience
• 1+ year of leadership experience
• Product knowledge related to the specific Profit Center market preferred

• Able to drive for company business. As a company business driver, you must:
  
  • Be at least 18 years old.
  • Possess a proper and valid driver's license.
  • Have a driving record that meets the criteria for being an Authorized Driver in accordance with Company policy.

Our ideal candidate will also:

• Possess excellent people skills, sound business judgment, and the capacity for continued growth and contributions to the Company.
• Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain appointments and customer and vendor contact files, and to analyze performance data.
• Possess a strong work ethic and a high standard of integrity.
• Create and nurture a positive team environment, inspiring all employees to do their best work to achieve the highest levels of customer and employee satisfaction.
• Be able to build positive, influential relationships with customers and vendors.

• Be able to interpret financial report data to determine the success/failure of plans and to take appropriate action to adjust business plans ensuring success.
• Be able to learn and operate the computer related systems used for business operations.

• Be able to read, write, speak, and understand English.