The Senior Professional Services Manager oversees the success of service engagements across regions and segments.
They collaborate with sales, technical teams, and clients to ensure timely, high-quality delivery aligned with business goals.
The role involves building strong client relationships, leading end-to-end projects, mentoring teams, designing tailored services, and tracking performance metrics.
They identify upsell opportunities, manage risks, and optimize profitability while supporting revenue growth through strategic account management.
Ideal candidates have 7+ years of experience in professional services sales and delivery, strong project management skills, and the ability to influence at all organizational levels.
They should demonstrate strategic thinking, excellent communication, and a willingness to adapt to evolving technologies, including AI.
The role offers a competitive salary, benefits, and travel up to 25%, emphasizing collaboration, continuous learning, and innovation.