Professional Responder, Operational Support

The American Society for the Prevention of Cruelty to Animals

New York

JOB DETAILS
SKILLS
Administrative Skills, Animal Transport, CDL Driver's License, Communication Skills, Customer Support/Service, Distribution Management, English Language, Forensic Science, Leadership, Logistics, Logistics Management, Medical Affairs, Medical Office Administration, Microsoft Outlook, Operational Support, Organizational Skills, Program Planning, Regulations, Reporting Skills, Support Documentation, Truck Driver, Unmanned Aircraft Systems (UAS), Veterinary Medicine
LOCATION
New York
POSTED
2 days ago

Overview 

The ASPCA National Field & Disaster Response (NFDR) Team deploys nationwide to remove animals from crisis situations created by natural disasters like hurricanes, tornados, floods, and wildfires, or by animal abuse like animal fighting, puppy mills, hoarding, or neglect.  

  

We welcome responders with diverse skillsets including logistics, driving (CDL, DOT Regulated, and non-regulated drivers), drone piloting, supply distribution, safety expertise, forensics, and administrative specialties to support our work. 

The role of the Professional Responder – Non-Animal Handling is to help animals in our care by providing a safe and humane experience. These roles support staff and animals by providing expertise in niche roles, often considered non-animal handling, to support field and disaster operations across the country.

About this Opportunity:  

  • This is a contingent position and the person hired will be employed through a third-party staffing agency.  

  • The target hiring range for this role is $20-$25 per hour and may be modified in the future. 

  • This role is part of an on-demand responder pool with unpredictable needs. Due to the high application volume and varying needs, application reviews will be conducted periodically when the NFDR team identifies a specific need. There may be a significant delay, or no follow-up, after applying. 

Where and When You’ll Work 

Support is requested wherever and whenever the need arises. By joining our team as a Responder, you may have the opportunity to assist in field response, disaster response, or other emergent needs. Expectations are as follows: 

  • Commitment of 7 or more days of travel (2 travel days and 5 working days) per deployment 

  • This is a variable hour opportunity. NFDR cases can last weeks or months, and the NFDR team may call upon you to activate when your credentials match case needs

  • The ability to deploy a minimum of 4 times per year  

  • Ability to activate quickly, often with only a few days to one week notice 
     

What You’ll Do 

Responders - Non-Animal Handling report directly to the Senior Manager, National Responder Strategy and have no direct reports

Roles can include, but are not limited to: 

  • Licensed Drone Operator 

  • Transport CDL Driver 

  • Transport Assistant- Co Driver 

  • Camp Manager  

  • Demobilization 

  • Supply Distribution 

  • Logistics Support 

  • Shelter Setup 

  • Remote and Medical Administrative Support 

Responsibilities 

Responsibilities are listed in general order of importance. They include but are not limited to:  

  • Provide logistical, operational, and safety support for ASPCA disaster response and national cruelty/criminal case deployments 

  • Rapidly deploy to field operations to coordinate logistics, camp management, supply distribution, and demobilization 

  • Manage procurement, inventory, transport, maintenance, and accountability of equipment, vehicles, food, and supplies 

  • Ensure safe, humane, and compliant transport of animals, equipment, and personnel in accordance with ASPCA and DOT regulations 

  • Coordinate meals, responder support services, and field infrastructure to maintain operational readiness 

  • Monitor operational timelines and oversee organized setup, breakdown, and equipment recovery 

  • Conduct site surveys, safety assessments, and hazard mitigation; provide daily safety briefings and incident reporting 

  • Maintain situational awareness and communicate resource needs, constraints, and recommendations to leadership 

  • Collaborate with partner agencies, shelters, veterinarians, and responders to ensure mission objectives are met 

  • Prepare situation reports, assessments, and documentation in support of planning and after-action processes 

  • Support the remote functions of the Responder Program and case planning including email drafting and other administrative tasks 

Qualifications

  • Utilizes a holistic approach to problem solving 

  • Ability to communicate calmly, clearly and effectively in high stress environments    

  • Ability to organize and guide individuals  

  • Flexibility to adjust to new conditions and challenges  

  • The ability to properly handle and utilize specialized animal rescue equipment  

  • Ability to bend, crouch, and kneel   

  • Ability to repeatedly lift up to 50 pounds  

  • Ability to understand and follow proper PPE protocols  

  • Demonstrates care and concern for the well-being of animals   

  • For remote support, proficiency in Outlook, Canva, Airtable, and Box is preferred 

Language: 

  • English (Required) 

About the Company

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The American Society for the Prevention of Cruelty to Animals