Production / Technical Support

Mitchell Martin

Plano, TX

JOB DETAILS
SALARY
$32.25–$46.07 Per Hour
LOCATION
Plano, TX
POSTED
30+ days ago
Title: Production / Technical Support

Location:Plano, TX (Onsite)
Employment Type: contract

Compensation
Pay Range:$32.25-$46.07/Yrs

Description
Act as a hands-on expert to resolve high-priority issues.
Suggest and implement process and performance improvements.
Maintain comprehensive documentation of issues and business processes.
Support application release and deployment activities.
Provide after-hours and on-call support as needed.
Perform ticket and issue triage in production environments.
Generate ad-hoc data reports for business needs.

Key Responsibilities
Identify the root cause of issues in code and databases.
Perform break-fix activities in code and databases.
Collaborate with application developers and support teams.
Ensure timely resolution of priority issues.

Qualifications
5 years of experience with mainframe or ETL-based applications.
5 years of experience with batch processing using scripting languages.
5 years of experience with databases like SQL-based systems.
2 years of experience with ETL tools and Unix systems.
2 years of experience with monitoring tools.
Strong written and oral communication skills.
Experience with consumer banking or deposit applications.

Core Technologies
Mainframe | ETL | Scripting Languages | SQL-based Databases | Unix | Monitoring Tools


Benefits
Learn more about our benefits offerings here https://www.mitchellmartin.com/careers/benefits-perks 

EEO Statement
Learn more about our EEO policy here https://www.mitchellmartin.com/eoe-statement

About the Company

M

Mitchell Martin

OUR FOCUS IS GROWTH

It’s not just about filling job openings.  It’s about enabling growth and inspiring success.  That’s what we do.

Mitchell Martin is one of the nation’s largest staffing companies, with offices throughout the US as well as in India and the Philippines.  We help drive success for both people and companies by helping them achieve positive growth.   We do this by building strong relationships and developing a deep understanding of the people we work with, in order to facilitate the best matches for both sides of the equation.    

COMPANY SIZE
100 to 499 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
1984
WEBSITE
https://www.mitchellmartin.com