Description:
We are looking for a technical individual with a System Quality, User Acceptance Testing and Software Release management experience to support Root Cause and Corrective Action activities associated with reported bugs and system issues, as well as to support the global UAT and release activities for our custom compliance management ecosystem. Ideal candidates have familiarity with the Software Development Lifecycle (SDLC), Agile development methodology, with experience problem solving software data systems issues, writing test cases based on corrective action resolutions, and user stories. Candidates should be able to organize and track production issues across multiple tools, alongside tests cases impacting multi-aspects of a system, with an ability to understand End to End use cases, being able to generate test cases to validate system interdependencies with support from Business Systems Analysts and Stakeholders. A typical day would include (but not limited to): Assessing and triaging System Issue Tickets, reviewing with development Ops, quality assurance, software developers, and business analysts to determine root cause. Supporting business analysts with establishing requirements for solutions to issues, and tracking issues through resolution. Role will also support user stories with BSAs for understanding, generating UAT and End-to-End test cases for stakeholders and test users, collaborate with software quality engineering partners on validation of system requirements, and tracking and reporting UAT test results from users. Candidates have
to work exceptionally well in a fast pace environment, multitasking to support various systems requirements.
Key Benefits
• Enable dedicate root cause analysis and product issues resolution support
• Back-up support for UAT and End-to-End test case development
• Generate tracking data UAT performance
In Scope
• Triaging production issues
• Identifying production issue root cause, and tracking solutions through deployment (via hot fix or through standard sprint cycle)
• Collaborating with business and technical teams to develop test strategies, processes, test cases or scripts, and reports
• Writing and executing on user acceptance test scenarios or scripts to validate new features and enhancements as developed according to requirements
• Identifying software bugs, capture and report system software defects
• Leading test resources through successful execution of UATs
• Working with business and technical teams to understand the business requirements in order to define a test plan and to provide end-to-end user testing scripts based on business processes
• Provide transparency of release updates to scrum team and stakeholders as necessary
• Proactively identifying and communicating release issues and risks
• Tracking production systems’ issues, and validating resolution, escalating to leadership as necessary
Success Criteria/Definition of Done:
Success criteria will be based off supporting successful resolution of production issues within the confines of expected timelines. As the overall quantity and complexity will vary based on the integrity of the system, criteria is defined based on actioning timelines based on complexity of requirement.
Skills
Hardware support, Customer service oriented, Data visualization, tableau, software development life cycle, data analysis, Product management, Compliance, Project management, Business analysis, User Acceptance Testing, certifications, consumer electronics, EPM, NPI
Top Skills Details
Hardware support,Customer service oriented,Data visualization,tableau,software development life cycle,data analysis,Product management,Compliance,Project management,Business analysis,User Acceptance Testing
Additional Skills & Qualifications
Success criteria will be based on generating UAT Test cases for system enhancements on a 4 week cadence. As the number and complexity of user requirements, and scope of impacted systems will vary based on capacity and content in a given software sprint, criteria will be based on the number of user stories and end-to-end test cases assigned to the RSA for each sprint, broken out with initial deliverables being provided in week 1 of each sprint, with all UAT test cases generated and aligned with BSAs and leaders by Pre-UAT efforts during week 3 of a sprint, and completing final validation of software deployment at the end of week 4 of a sprint. Values should be read as minimums.
Experience Level
Intermediate Level
Job Type & Location
This is a Contract position based out of Cupertino, CA.
Pay and Benefits
The pay range for this position is $30.00 - $82.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Cupertino,CA.
Application Deadline
This position is anticipated to close on Feb 11, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
M
Masco Corporation
Masco Corporation (NYSE:MAS) is one of the world’s largest manufacturers of brand-name products for the home improvement and building product markets. Our home products include faucets, kitchen and bath cabinets, paints and stains, bath and shower units, spas, showering and plumbing specialties, windows, decorative hardware and decorative lighting products. We have market leading brands in architectural coatings (Behr®, KILZ®), windows (Milgard®, Griffin®, Premier®), plumbing (Delta®, Hansgrohe®, Axor®, Brizo®, Bristan®, BrassCraft®, Cobra®), cabinetry (KraftMaid®, Merillat®, Quality®, Cardell®), bathing (Delta®, Peerless®, Mirolin®, Huppe®), home hardware and other specialty products (Hot Springs Spas®, Brainerd®, Liberty Hardware®) and decorative lighting (Kichler®). For more information on the Masco family of brands, visit www.masco.com.
As a member of the Masco team, you will be joining a company that is a global leader in the design, manufacture and distribution of innovative, branded home improvement and building products. Our culture, which is strengthened by our commitment to diversity and inclusion, will challenge you to reach your full potential within a collaborative, forward-thinking environment. And, our many business units, expansive product lines and well-known leading brands offer you a variety of opportunities to pursue your career goals. We invite you to search our many career opportunities and learn more about Masco Corporation, an Equal Opportunity Employer.