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Production Ops Coordinator, LATAM

Highbridge Consulting LLC

Newark, NJ

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JOB DETAILS
SKILLS
Analysis Skills, Business Processes, Communication Skills, Cross-Functional, Customer Relationship Management (CRM) Systems, Data Entry, Documentation, Fortune 500 Customers, Identify Issues, International Business, Metadata, Microsoft Office, Multimedia, Onboarding, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Project Tracking, Project/Program Management, Publishing, Salesforce.com, Spanish Language, Team Player, Time Management, Writing Skills
LOCATION
Newark, NJ
POSTED
3 days ago
Our client is a Fortune 500 media/publishing technology company, and leads the industry in innovation, scale, and service.
They are now looking to add to their team and are hiring a "Production Ops Coordinator, LATAM”. This role will be based out of Newark, NJ.

Description:
Enable the client to develop and build relationships with Spanish-speaking artists, producers and creators based in the US, Spain, Mexico and other Latin American countries. Scale our acquisition of Spanish language Originals in the US, Spain, Mexico and Latin America, to create strong engagement and habituation with our audiences and new revenue streams for the client. Provide deal support to all components Spanish-language Originals efforts and support our the client Studios business. You will foster good working relationships with internal and external partners, coordinate end-to-end business processes with local and international Content teams, and perform data entry and maintenance within several key databases.

Key Responsibilities
  • Coordinate the client Studios and selected Original pre-productions.
  • Act as liaison between external partners, the client local and international business team, and the client Studios. Respond to internal and external inquiries, relay last-minute narration and scheduling information, and trouble-shoot production issues.
  • Collect and submit assets and metadata for production.
  • Collaborate with the client Studios and Metadata teams to monitor progress and ensure titles release on schedule.
  • Identify and socialize process gaps, drive process improvements, and set system requirements in order to reduce churn and elevate the partner experience.
  • Provide onboarding documentation to third party providers regarding asset and audio specifications.

Qualifications:
  • College Degree preferred
  • Fluent in written and spoken Spanish required for internal/external business communication
  • Minimum three years of experience in an editorial/publishing environment
  • Knowledge of CRM (Customer Relationship Management) systems such as Airtable and Salesforce
  • Superb organizational and project management skills are also required along with the ability to work with cross functional teams under aggressive deadlines
  • Strong analytical and problem-solving skills
  • Strong verbal and written communication skills
  • Resourceful self-starter with an independent attitude and focus on excellence
  • Ability to operate in a high-energy, high-intensity and rapidly evolving environment
  • Microsoft Office Suite proficiency

About the Company

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Highbridge Consulting LLC