Production Manager

At West, we're a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West's indelible mark on the healthcare industry has just begun. A name started our story. How will your help write our future?

There's no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.

Job Summary

The Value Stream Manager Run is a cornerstone of the Value Stream and a primary driver of culture, accountability, and communication. This role is responsible for the day-to-day operation of the Business Unit and the delivery of Daily, Weekly, Monthly, & Yearly KPIs (Key Performance Indicators). The position reports directly to the Operations Manager and serves as the central point of coordination across all shifts and supporting functions.

Essential Duties and Responsibilities

• Provide essential production reports required to monitor Business Unit performance

• Support the Business Unit from a data analysis perspective, including:

• Cycle time analysis

• Monthly scrap review

• OEE performance tracking

• Serve as Subject Matter Expert (SME) for SAP, Kronos, and other relevant production systems

• Monitor and ensure integrity of Inventory and Inventory Reconcilaition processes

• Prepare and present OEE data analysis and countermeasures at weekly meetings

• Prepare and present COPQ and scrap performance at monthly meetings

• Prepare performance data for customer reviews

• Prepare data and reports for weekly operational meetings

• Manage, motivate, direct, coach and develop 4 Supervisor Level Employees effectively to meet organizational goals

• Continuously drive improvement projects to deliver competitive advantage for both the Business and customer

• Responsible for managing and resolving quality issues in a timely manner

• Provide feedback to the customer on a weekly basis

• Compliance to all site Environmental, Health and Safety requirements training, and regulations.

• Compliance to all local site company policies, procedures and corporate policies.

• Perform additional duties at the request of the direct supervisor.

• Act in accordance with the company's guiding principles and adherence to the corporate Code of Conduct.

Additional Responsibilities

• Ensure safety and security of all colleagues in the Value Stream.
• Co-ordination of production activities within the Value Stream to ensure on time in full delivery to the Customer.
• Co-ordinate actions with Planning, Production, Tooling, Quality & Engineering to allocate production on a shift-by-shift basis
• Provide essential productions reports required to monitor performance of the Value Stream including:
• Prepare & present OEE data at Tier meetings.
• Prepare data for customer reviews.
• Ensure cycle counting, resin counting, and stock reconciliations are completed (where relevant) and identify corrective actions where required.
• Provide operational data to the planning function to allow them to prepare an accurate production forecast.
• Management of On Hold + Dev Eng. Material to ensure it is released in a timely manner.
• Monitor performance metrics for the value stream and identify adverse trends.
• Continuously drive operational improvement projects to deliver competitive advantage for both the Business and customer
• Provide technical and production feed back to the customer on the required basis.
• Ensure that the appropriate training curricula are in place for teams.
• Ensure production batches are reviewed and released within the required timeframe.

Education

• Bachelors Degree Management/Engineering Degree or equivalent from four-year college or commensurate work experience required

Work Experience

• Minimum 8 years required

Preferred Knowledge, Skills and Abilities

• Preferably have worked in the Medical, Pharmaceutical or high volume regulated manufacturing environment.
• Highly proficient in MS Office applications
• Experience with ISO 9000 standards and GMP's
• Excellent organizational skills with close attention to detail and accuracy
• Ability to manage, motivate, direct, coach, develop, and communicate with employees
• Ability to lead a project team and communicate effectively with/manage key Customers.
• Knowledge of Injection Molding, Processing, Ancillary equipment and automation systems.
• Ability to work independently on projects while working concurrently with all departments
• work independently on own projects while working concurrently with all departments
• Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
• Support and contribute in Lean Sigma programs and activities towards delivery of the set target
• Able to comply with the company's safety policy at all times

License and Certifications

• Six Sigma certification preferred.

Travel Requirements

5%: Up to 13 business days per year

Physical Requirements

Medium-Exerting up to 50lb/22kg of force occasionally and/or up to 20lbs/9kg of force frequently, and/or up to 10lbs/4kgs of force constantly to move objects.

Additional Requirements

What We Offer

Shift

Standard Monday-Friday shift with the flexibility to support off-shift and weekend operations as required to sustain a 24/7 manufacturing environment.

West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening and/or drug screening.

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