Production Manager

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Production Manager Roseville

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Production Manager

Full Time • Roseville

Responsive recruiter

Benefits:

• Company parties
• Competitive salary
• Flexible schedule
• Paid time off

Production Manager

Location: Metro East Detroit

Company: Floor Coverings International

Job Type: Full-Time (Monday-Friday, some weekends as needed)

Compensation: $60,000-$75,000 base (based on experience) + performance bonuses

About Us

Are you a natural leader who thrives on keeping projects on time and customers thrilled? Floor Coverings International is a locally owned and operated franchise delivering exceptional flooring solutions with a customer-first focus. We're committed to outstanding service, quality craftsmanship, and making a positive impact in our community - and we're looking for a Production Manager to help lead the way.

The Role

As Production Manager, you'll lead daily operations, manage installer relationships, and ensure customers are delighted from start to finish. This role requires strong leadership, multitasking, attention to detail, and industry knowledge.

Benefits & Perks

• Competitive salary: $60,000-$75,000, based on experience
• Company vehicle provided for work-related projects
• Laptop and/or tablet, plus printer, provided
• Paid vacation and holidays
• Paid training and ongoing development
• Full-time schedule (M-F, occasional weekends)

Qualifications

• 2+ years of experience in flooring installation and/or production management preferred
• Strong communication skills, both by phone and in person
• Established industry contacts a plus
• Proficient in scheduling, planning, and workflow optimization
• Tech-savvy (Salesforce, Excel, Outlook, or similar tools)
• Proactive problem-solver with strong planning skills
• Highly organized and detail-oriented
• Confident decision-making abilities
• Ability to visit active job sites and warehouse areas, including walking on uneven surfaces and occasional lifting
• Valid driver's license and proof of insurance

Key Responsibilities

• Customer Relationship Management: Build and nurture lasting relationships to enhance customer satisfaction and retention.
• Project Communication: Keep customers and installers informed with clear, timely updates on project timelines, start dates, and any immediate needs.
• Team Collaboration: Lead weekly meetings with sales staff to review new sales and ongoing projects.
• Installer Recruitment & Vetting: Proactively source and evaluate installer talent.
• Installer & Vendor Management: Oversee relationships with installers and vendors to ensure consistent quality and dependable partnerships.
• Conflict Resolution & Problem-Solving: Resolve conflicts, negotiate effectively, and troubleshoot challenges that arise during construction to keep projects on track.
• Warehouse & Inventory Management: Organize and oversee product storage for efficient, orderly warehouse operations.
• On-Site Quality Control: Conduct regular job site visits to verify that work meets company standards and customer expectations.
• Product & Cost Management: Oversee product allocation and manage job costs efficiently.
• Documentation: Take before-and-after photos on every project to ensure accountability and quality.
• Customer Satisfaction: Strive for 5-star ratings on every project through exceptional service and strong relationships.

Meet Your Future Bosses: Ken and Amy

Ken and Amy have proudly owned and operated Floor Coverings International since 2022, bringing hands-on leadership and a genuine passion for their community to everything they do. As owners, they've built a business grounded in strong Christian faith and old-fashioned values - treating customers and employees alike with honesty, respect, and care.

Customer service isn't just a priority for Ken and Amy; it's the heart of how they run things. From the first consultation to the final installation, they're committed to making sure every client walks away with the best flooring experience possible - and that same commitment extends to the team members who help make it happen.

If you're looking to join a team led by owners who genuinely care - about their customers, their community, and their people - you'll feel right at home working with Ken and Amy at Floor Coverings International.

Apply today to be part of this team!

Compensation: $60,000.00 - $75,000.00 per year

Floor Coverings International is the #1 mobile flooring franchise in North America. Our unique shop-at-home model allows customers to get perfect new floors without ever leaving their home. Our 400,000+ customers give us an average 4.8 star rating. That's a big reason why we're growing six times faster than our competitors. This rapid growth has increased our immediate need to keep up with demand by increasing the size of our teams. If you are a service-minded individual who loves to have fun - we are the company for you!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Floor Coverings International Corporate.

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Why Work for Us?

No experience required

Annual convention in Mexico

Paid training and company car for appointments

Extensive training programs and support

Opportunity for growth and advancement

I just started working for Floor Coverings International and I learned so much in a very short time. I've received excellent support and am able to make a great income. The sky is the limit on how much money you can make!","name":"Mechele Fong","title":"Design Associate","location":"California","avatar":"https://d2zpdrfrohaf9r.cloudfront.net/system/images/1157335/original/mechele_fong.jpg"},{"testimonial":"

There is a lot to like about Floor Coverings International as a career. I came in with no flooring experience and within two months, I was able to hit the ground running without looking back. They provide everything you need to be as successful as you want to be!

","name":"Jeff Gorman","title":"Design Associate","location":"Kansas","avatar":"https://d2zpdrfrohaf9r.cloudfront.net/system/images/1157334/original/jeff_gorman.jpg"},{"testimonial":"

As a retired veteran it was important for me to find a company that offered great support and training. Luckily for me, I found Floor Coverings International. Just like in the military, we train all the time individually, locally, and corporate-wide.

","name":"Casimiro Garza","title":"Design Associate","location":"Texas","avatar":"https://d2zpdrfrohaf9r.cloudfront.net/system/images/1157336/original/casimiro_garza.jpg"}],"highlightColor":"#1c6f52"}" id="testimonial-widget-container">