Production Manager – Print & Digital Operations

REQUIREMENTS:

• Knowledge of basic print production utilizing mid to high-volume B/W and color digital printing.
• Experience in operating large format poster printers with a minimum understanding of rips, color correction, lamination, mounting and trimming.
• Ability to select appropriate machines to run specific jobs.
• Ability to adapt to work volume peaks with minimum direction Ability to ensure that quality and production standards are met.
• Strong ability to understand and follow specifications of both electronic and manual print forms
• Monitor, evaluate and produce according to schedule all digital print and finishing work, including flyers, booklets, presentations and other material in a quality and timely manner.
• Ability to take direction from client and customers on job requirements (including: supplies, due dates and quality checks).

• Must possess a strong attention to detail- checking for color accuracy, alignments, type breaks and quality of output and ability to make adjustments as necessary
• Monitor and oversee all print jobs for accuracy (performing various Quality control checks) based on client requirements.
• Perform or oversee all machine maintenance.
• Assist in generating reports measuring production volumes, meter reads and usage totals.
• Monitor inventory of all paper, products and supplies.
• Interface daily with various customers (either in person, telephone or email) on printing issues.
• Deliver and pickup customer jobs, when necessary.
• Coordinate internal deliveries and maintain accurate shipping logs.
• Keeps client/manager informed of operational efficiencies and potential problems.
• Able to set priorities; must be flexible to adapt to changes and multi-task.
• Must demonstrate leadership qualities and high customer service skills.
• Other duties as assigned by TMG management.

Qualifications:

• High school diploma or equivalent.
• Must have experience in copy and finishing services.
• Minimum 3 years print shop experience or equivalent
• Minimum 2 years customer service and office related experience.
• Excellent customer service skills; must possess a "can do" attitude.
• Computer knowledge with Microsoft Suite, Excel and Spreadsheets.
• Graphic Design, proficiency in PITSTOP, ADOBE Pro
• Handle multiple projects at one time.
• Ability to effectively work individually and in team environment.
• Attention to detail.
• Competency in performing multiple functional tasks.
• Conduct Quarterly Business Reviews with Clients
• Assertive and resourceful; self-motivated; willing to ask questions and take initiative be able to communicate clearly.
• Consistently demonstrates professional demeanor, appearance and attitude.