All Jobs Español All Jobs Production Manager Easton Español Production Manager Full Time • Easton Benefits: Bonus based on performance Competitive salary Free uniforms Training & development 401(k) matching Join a locally-owned flooring business with a 5-star rating located in the Lehigh Valley! Our unique shop-at-home model allows customers to get perfect new floors without leaving their home. This customer focused, simple process has lead to a growing business looking for hard-working, service-minded individual who want to be part of a fast-paced team. The Floor Coverings International Production Manager is responsible for overseeing the installation of multiple jobs to the level of expectation set in the sale of the project. This position is the key to ensuring that customers have a positive experience and that jobs are produced both efficiently, profitably, and to the customer's expectation.Job Details & Perks: Bonus and incentives Paid training provided Computer and App based work line Company card Retirement plan with match Key Responsibilities: Meet with sales staff weekly to discuss recent sales and review customer expectations and product orders. Order all products needed for jobs accurately and follow up on delivery. Schedule the job to meet the schedule of customer and installers. Update the customer ongoing on details of installation by keeping them informed of start date and time and clarifying the work that will be done. Communicate job progress daily. Discuss and obtain written permission for any changes in contracted work. Confirm scope of work and compensation with installers prior to start of job. Deliver on expectations contracted in the sales process. Walk the customer through job at completion and collect final payment. Abilty to resolve simple repairs Manage job to hit profit objective. Complete job costing reports within 24 hours of completing an installation. Consistently search for installers that can offer a better experience to our customer with more reasonable rates. Resolve conflicts and complaints immediately. Keep show room and office organized and presentable. Be available for Home Shows. Be available to attend training seminars at owner's discretion. Attend at least one form of training per year. Continue to educate self on new flooring. Attend weekly meeting with Franchise Owner at scheduled time. Update daily log with status of job and upcoming schedule. Work weekly and monthly to hit sales installation goals. Make decisions and act in accordance with Floor Covering International's core values and mission. Qualifications: Flooring installation preferred. Previous experience ordering product accurately. Communicate professionally with customers. Leadership skill to manage installers and handle conflict appropriately. Able to work independently without supervision. Able to maintain organization while working on multiple sites. Problem solve issues as they arise to meet customer expectations. Able to make reasonable decisions. Portrays a professional image. Oversee jobs to a 5 star Review Compensation: $60,000.00 - $70,000.00 per year Floor Coverings International is the #1 mobile flooring franchise in North America. Our unique shop-at-home model allows customers to get perfect new floors without ever leaving their home. Our 400,000+ customers give us an average 4.8 star rating. That's a big reason why we're growing six times faster than our competitors. This rapid growth has increased our immediate need to keep up with demand by increasing the size of our teams. If you are a service-minded individual who loves to have fun - we are the company for you! This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Floor Coverings International Corporate. (if you already have a resume on Indeed) Or apply here. required fields First Name Last Name Email Phone Yes, Text Me! I consent to receiving text messages about this hiring process and, if hired, future job related information from Floor Coverings International of Lehigh Valley, PA. Message and data rates may apply. Message frequency varies. Reply STOP to opt out. Reply HELP for help. See our User Terms of Service and Privacy Policy for details. Get faster updates with texting! Message and data rates may apply. Message frequency varies. Reply STOP to opt out. Reply HELP for help. See our User Terms of Service and Privacy Policy for details. 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Yes No Do you have any experience as a project/prodcution manager?* Yes No I was referred to this position by a current employee Who referred you? Why Work for Us? No experience required Annual convention in Mexico Paid training and company car for appointments Extensive training programs and support Opportunity for growth and advancement