Lyon Restoration, Inc

Production Manager Disaster Restoration & Reconstruction

Location: Half Moon Bay / Coastside, CA

Company: Lyon Restoration

Job Type: Full-Time

About Lyon Restoration

Lyon Restoration is a locally owned, independent disaster restoration company serving the Coastside and surrounding Peninsula communities, including San Francisco. We specialize in water, fire, smoke, and mold damage mitigation and reconstruction.

We're hands-on, accountable, and deeply committed to helping people in crisis while delivering elite-level service and craftsmanship.

The Opportunity

We're looking for a Production Manager who can own the execution side of the business--someone who thrives in fast-paced environments, leads teams with confidence, and ensures every job runs efficiently, profitably, and at a high standard.

This role is critical. You are the bridge between sales, estimating, field production, and customer experience.

If you're someone who:

• Takes pride in running tight, profitable jobs
• Holds teams accountable without losing culture
• Understands both mitigation AND reconstruction workflows
• Wants to help scale a growing company

this is your seat.

Key Responsibilities

Production Oversight

• Manage all active jobs from kickoff through completion (mitigation + reconstruction)
• Ensure proper job sequencing, staffing, and scheduling
• Monitor job progress, budgets, and timelines daily
• Identify and solve production bottlenecks quickly

Team Leadership

• Lead technicians, laborers, and subcontractors
• Set clear expectations and hold the team accountable to performance standards
• Train and develop field staff (IICRC standards, safety, efficiency)
• Maintain a strong, positive, high-performance culture

Quality Control

• Ensure work meets IICRC standards and company quality expectations
• Conduct job site visits and inspections
• Oversee containment, drying, demo, cleaning, and rebuild quality
• Ensure proper documentation (photos, moisture logs, job notes)

Financial Performance

• Manage job costs to hit or exceed gross profit targets
• Review labor, equipment usage, and material costs
• Work closely with estimating to align scope vs execution
• Prevent scope creep and production inefficiencies

Customer Experience

• Serve as an escalation point for client concerns
• Ensure clear communication with homeowners, property managers, and adjusters
• Deliver a "raving fan" experience on every job

Systems & Compliance

• Ensure proper use of tools like Encircle, Xactimate, and TPA platforms (e.g., Alacrity)
• Maintain compliance with safety regulations and company SOPs
• Oversee documentation needed for billing and insurance reconciliation

Qualifications

Required

• 5+ years in restoration, construction, or related field
• 2+ years in a leadership or management role
• Strong knowledge of:
• Water mitigation (drying, demo, psychrometrics)
• Reconstruction workflows
• Experience managing multiple jobs simultaneously
• Valid driver's license

Preferred

• IICRC certifications (WRT, ASD, AMRT)
• Experience with Xactimate and insurance claims
• TPA program experience (Alacrity, Contractor Connection, etc.)

What Success Looks Like (First 90 Days)

• Full ownership of scheduling and production flow
• Improved job cycle times and fewer delays
• Strong team alignment and accountability
• Cleaner documentation and fewer billing issues
• Positive feedback from customers and adjusters

Compensation & Benefits

• Competitive base salary + performance incentives
• Bonus opportunities tied to job profitability and KPIs
• Company vehicle or vehicle allowance
• Paid time off + holidays
• Training and career development
• Opportunity to grow into a senior leadership role

Why Lyon Restoration

• Tight-knit, high-performing team
• Real autonomy and decision-making authority
• Direct impact on company growth
• No corporate bureaucracy
• Work that actually matters--helping people recover after disasters

How to Apply

Submit your resume along with a short note explaining:

• Your experience managing production teams
• A challenging job you successfully led
• Why you're a fit for Lyon Restoration

Lyon Restoration, Inc is an Equal Opportunity Employer. We consider all qualified applicants and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, medical condition, genetic information, marital status, military or veteran status, or any other status protected by California law.