Product Support Manager - Incident Response & QA Leader

ONE (Open Network Exchange) in Scottsdale, AZ, is hiring a Product Support Manager to lead the troubleshooting process and manage a team of subject matter experts. Responsibilities include escalated issue resolution and communication with development teams, while ensuring service level agreements are met.The ideal candidate will have a Bachelor's degree and at least 5 years of software support experience, coupled with excellent communication and problem-solving skills. The company offers travel discounts, medical insurance, and a vibrant office culture.#J-18808-Ljbffr