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Product Support Coordinator Senior

NR Consulting LLC

Hauppauge, NY

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JOB DETAILS
SKILLS
Blueprints, Communication Skills, Computer Operations, Computer Skills, Computer Terminals, Data Entry, Equipment Maintenance/Repair, Establish Priorities, Forklift, Government Requirements, Government Standards, Identify Issues, Interpersonal Skills, Inventory Cycle Counts, Inventory Management, Lift/Move 50 Pounds, Loading/Unloading, Manual Dexterity, Material Moving, Mathematics, OSHA, Organizational Skills, Procedure Development, Process Development, Product Support, Regulations, Sales, Shipping/Receiving, Systems Maintenance, Team Player, Writing Skills
LOCATION
Hauppauge, NY
POSTED
21 days ago
Job Title: Senior Product Support Coordinator
Shift-1st Shift - 7am - 3:30pm
Location: Hauppauge, NY
Duration:6-month Contract

Position Summary:
With limited guidance in a team environment, responsible for performing a variety of product support duties of a complex nature following and developing procedures and processes in two or more of the following functions: raw stock, parts identification, shipping, receiving, stockroom, stock handling, clean operations, etc.

Responsibilities:

RAW STOCK
  • Receive incoming raw stock and verify material against documentation for identification and accuracy of quantity.
  • Load and unload trucks and move raw material to the proper location.
  • Identify and code raw material and operate saw to cut stock to dimensional specifications.
  • Issue jobs per schedule and update shop floor and MRP system.
  • Maintain minimum/maximum raw stock requirements.
  • Coordinate the storage, handling, receiving and inventory procedures.
  • Requisition raw material per work order requirements.
  • May perform advanced functional AMAPS/MRP commands.
PARTS IDENTIFICATION
  • Identify parts using the proper identification methods and equipment indicated by the traveller and/or blueprint.
  • Client out exact dimensions and locations on the parts for identification markings.
  • Perform set up and minor repair of equipment. Report critical shortages to appropriate organizations.
  • Review traveller or other appropriate documents to determine if the instructions are appropriate.
  • Recommend identification method changes where appropriate.
  • Maintain an accurate serialized record.
  • Maintain the equipment and supplies necessary to accomplish assigned responsibilities.
SHIPPING
  • Prepare parts and/or materials to assure safe handling for shipment including the completion of the necessary paperwork and shipping records.
  • Prepare packaging per specifications for shipment including computer input for necessary labels, forms and shipping records.
  • Interpret shipping instruction as referenced on company documents or customer, government specifications or standards related to preservation and packing.
  • Prepare stencils and mark shipments in a legible manner.
  • Prepare air bills, bills of lading and sales order forms for the carrier and company records.
  • Contact carriers for dispatching shipments, establishing rates or tracing follow up information.
  • If required, establish preferred carrier or method of transportation for the most economical and expeditious manner of delivery.
  • Coordinate the shipping schedule to insure customer commitments are met.
  • Plan for future shipments and order materials needed to make shipping containers. Prepare forms and reports.
RECEIVING
  • Receive shipments at receiving dock and forward materials to the appropriate team.
  • Weigh or count incoming/outbound parts or materials.
  • Perform data input to update system records and verify all documents for completeness and accuracy.
  • If required, will troubleshoot, diagnose problems and coordinate between departments and monitor outside vendor commitments.
STOCKROOM
  • Receive material, check and identify parts by type or part number.
  • Prepare parts for storage and place stock in proper location as directed.
  • Select parts from stock to fill orders according to parts lists.
  • Perform cycle inventory count. Maintain, update and access necessary records utilizing a computer.
  • If applicable execute most advanced Automated Storage & Retrieval System (ASRS) functions such as add requisition, release requisition, edit, fill shortage and delete requisition.
  • Prioritize workload as needed and perform basic maintenance and require of equipment.

CLEAN OPERATIONS:
  • Using various cleaning and degreasing methods, clean and remove oil and contamination from parts and equipment according to proper procedures and specifications.
  • Maintain cleaning solutions in the equipment.
  • Oil parts to prevent rust and corrosion.
  • Mix required concentrations of cleaning fluids. Maintain cleaning room procedures and the proper priority for flow of parts.
  • Observe all safety rules and regulations and maintain work area in a neat and orderly condition.
  • Perform other related responsibilities.
Job Requirements:
  • Three years related product support experience or demonstrated ability to perform described position
  • responsibilities.
  • Thorough knowledge of policies, procedures and systems in several functional areas and ability to effectively
  • troubleshoot problem situations.
  • May be required to operate moving equipment and saw equipment and meet OSHA safety qualifications.
  • May require forklift operator certificate.
  • Proficient knowledge of computer terminal operations.
  • Must demonstrate manual dexterity.
  • Ability to perform basic mathematical calculations.
  • Proficient in reading, understanding and interpreting related forms and specifications.
  • May be required to lift up to 50 pounds.
  • Must demonstrate effective verbal, written and interpersonal communication skills.
  • Ability to work effectively with others and be a participative team player.

About the Company

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NR Consulting LLC