Product Specialist

Axalta Coating Systems

Hartford, Connecticut

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JOB DETAILS

SKILLS

Artificial Intelligence (AI), Body Shop, Budgeting, Communication Skills, Computer Skills, Customer Relations, Customer Satisfaction, Customer Service Tools, Driver's License, Establish Priorities, Expense Management, High School Diploma, Identify Issues, Industrial Coating, Industry/Trade Analysis, Materials Management, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Negotiation Skills, Network Support, Painting (Facilities and Maintenance), People Management, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Product Support, Profit & Loss, Revenue Growth, Sales, Sales Management, Sustainability, Team Player, Technical Support, Time Management, Training/Teaching, Willing to Travel

LOCATION

Hartford, Connecticut

POSTED

3 days ago

The Product Specialist is a product technical resource for the market sales team. He/she will support all Axalta products in all segments including: Premium, Mainstream, and Economy to promote growth and customer loyalty. The Product Specialist works as a member of a market sales team to contribute to sales growth and customer satisfaction. This is a remote-based role ideally located in Connecticut covering Connecticut, Rhode Island and New York State and will require up to 75% travel.

Key Responsibilities:

Develops, trains and supports our distributor personnel to meet the needs of our collision shop customers, particularly in the areas of new products, technical support, training availability, and value-added programs
Trained and competent in all Axalta brands and technologies and processes to lead new customer installations, train and certify painters, and troubleshoot technical issues
Conducts education events like refinisher meetings, lunch and learns, WOW sessions and counter clinics to provide guidance in optimizing paint and material system performance and profitability
Always demonstrates safety awareness, including emphasis on the safe application of products and the use of personal protective equipment while acting as an example for customers
Is a strong team player and actively seeks opportunities to support market activities; collaborates well with team and eagerly contributes ideas during market meetings
Completes and participates in all ongoing trainings - assessments and certifications for all Axalta brands and technologies
Utilizes Axalta paint and material account management tools to support key accounts and reinforces Axalta's technical support network with shop personnel
Manages overall selling expense within designated budget
Remains current with industry trends and association activities
Demonstrates and fosters teamwork with peers and other resources to meet customer needs and document progression
Maintains a flexible schedule and willingness to travel

Job Requirements:

High School Diploma, preferred
Minimum of 5 years of Industry experience
Valid Driver's License, required
Possesses good computer skills and can effectively use applications such as e-mail, Word, Excel, PowerPoint
Acts with a high sense of urgency, and will be able to prioritize work effectively
Having a good understanding of body shop operations and application equipment
Demonstrates effective written, oral communication, and presentation skills
Must possess strong problem solving, time management and communication skills
Aptitude to effectively work with others as a contributing member of a high-performance sales team
Ability to sell, influence and negotiate with customers
Good interpersonal skills and sensitivity/respect for peoples' differences
Self-motivated; must be an effective performer with minimal supervision
Presents oneself in professional manner throughout all levels of the organization
Business background/acumen and strong customer focus
Has the ability to effectively network internally and with customers
Is an active listener and is able to interpret customer needs

Our Company:

Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers' products - whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals - and add dimension and beauty with colorful finishes. We have a vast and ever-evolving portfolio of brands primed to play an important part in everything from modernizing infrastructure around the world to enabling the next generation of electric and autonomous vehicles.

Axalta operates its business in two segments: Performance Coatings and Mobility Coatings, which serve four end markets, including Refinish, Industrial, Light Vehicle and Commercial Vehicle, across North America, EMEA, Latin America and Asia-Pacific. Our diverse global footprint allows us to deliver solutions in over 140+ countries and coat 30 million vehicles per year. We've recently set an exciting 2040 carbon neutrality goal, in addition to 10 other sustainability initiatives, and we take pride in working with our customers to optimize their businesses and achieve their goals.

Axalta may use technology-assisted tools, including artificial intelligence (AI), to support certain aspects of the recruitment and selection process. These tools may be u

Product Specialist

Axalta Coating Systems

Hartford, Connecticut

About the Company

Axalta Coating Systems

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