Company Description Lumen Solutions Group Inc. is a technology consulting Services company based in Florida. We provide a wide array of experienced business and IT professionals supporting clients from solution design to implementation and support. We specialize in professional IT consulting services, IT Staffing, Business/IT Strategy, Business Process Blueprints, Enterprise Architecture, Enterprise Transformation. Job Title: Sr. Product Owner Job Location: Reston, VA (Hybrid – Once a Week) Job Type: Contract-To-Hire Interview: F2F interview required Job Description: We are seeking a seasoned Senior Product Owner with 6+ years of hands-on product ownership experience to lead the vision, roadmap, and execution of strategic product initiatives. This individual will work closely with cross-functional teams, customers, and executive stakeholders to define future-state capabilities, drive business transformation, and deliver high-impact product solutions. Experience within healthcare environments and ServiceNow ecosystems is highly desirable. Required Qualifications 6+ years of experience as a Product Owner, ideally in a Senior or Lead capacity. Proven expertise in building product roadmaps, defining future-state product direction, and writing detailed user stories. Exceptional communication skills — must be comfortable presenting to executive-level audiences. Experience working in large-scale, cross-functional environments. Customer-facing experience, including discovery sessions and stakeholder management. ServiceNow hands-on experience, ideally involving module implementation or business transformation initiatives. Experience with CRM tools. Key Responsibilities Lead end-to-end product ownership activities, including product visioning, roadmap creation, backlog prioritization, and feature definition. Conduct detailed discovery sessions, stakeholder interviews, and customer workshops to identify business pain points and opportunities. Translate business needs into clear user stories, acceptance criteria, and functional requirements. Partner with business and technical teams to evaluate current processes and design future-state workflows leveraging ServiceNow modules. Collaborate with large, cross-functional teams to ensure alignment and successful delivery of product features. Act as a customer-facing representative, delivering high-quality presentations and communications to executive stakeholders. Support CRM-related initiatives, particularly involving FEP plans and FEP Business Associations. Ensure product decisions are driven by measurable outcomes, customer insights, and organizational strategy. Champion Agile and SAFe practices within the team. Preferred Qualifications Healthcare industry experience. Certified Product Owner (CSPO or equivalent). SAFe 6.0 experience or certification. Lumen Solutions Group Inc is an equal opportunity employer. All qualified applicants will be considered for employment without regard to any legally protected status.L
Lumen Solutions Group Inc